Sonic Drive-In

I don't know who the heck made the food but they added like double patties onto everything extra cheese onto everything which I didn't want and it was not asked for and they only added catch up and mustard and a crap ton of pickles like it was drowning in ketchup and mustard. Ended up giving one of the patties to my dog because why do you need two patties on a cheeseburger it never had that before when did they start doing that to the junior cheeseburger like that's really gross.. Also they took off all the tomatoes and and like other stuff that used to be on it and it was just gross like I would not order from you ever again and I was like the worst customer service on top of that it took like forever to get it. No one wants extra crap they didn't ask for the coffee was also really week like it tastes like 1/4 coffee and then it tastes like they added water. This order was so repulsive I personally will not be eating here a again I'm autistic I can't stand it when things get changed aspesully when it comes to my food it was gross that so disgusting tell me you would want to eat this? My sister was horrified at hers as well

Foods fine if it even gets to you. They have a notable lack of competency when it comes to even taking orders. Let alone trying to get it brought to you. Multiple times my order has not only been given to someone else, but my order was counted as received when it was clearly not in my car. They are absolutely not worth the headache if you're looking to actually get quick service

I have to ask for light ice because they usually put too much ice in a normal drink but light ice doesn’t even work. Because light ice still gives you just as much as normal ice , which is too much! Lol. This is a pic of a light ice drink it’s 3/4 of the way full ):

The staff are absolutely terrible at communicating with not only one another but to the customer. I sat there for 10 minutes after my order was confirmed and they didn't even change the screen as I ordered. I was left stranded because someone couldn't be bothered to actually do their damn job. This sonic is a waste of your money and time

The staff here was amazing and really patient with me after a long day. They made sure I had the right order and just were super friendly! The food was also great with perfectly crispy tater tots!

Like I genuinely stop here relatively often. With that being said the staff isn’t bad to deal with but they don’t really care. They are funny, but the food is a joke.

Probably the best Sonic I've been to- from Fransciso(?) taking our order with a contagiously upbeat interaction, to well-prepared grub from the genuinely kind and helpful carhop, Alani. Glad we made this spot our lunch stop on our way back to Georgia.

As of late I have been stopping in to get Route 44 flavored water. I order with extra lemons and only get (2). At other Sonics I am given 4-5 lemon wedges. After paying $1.20 for extra lemons I would expect to get more than 2 wedges. I'm thinking to take my business to the other Sonics and by pass this one from now on.

if I could give a half star I would. I order online and got here 2 minutes later, all I ordered was two hot fudge sundaes, it was not properly served all the fudge was on the very bottom and when I got to it it was chewy to the point that I couldn't swallow it. I worked at sonic over a year and a half ago and it's all down hill from there. do better

incompetent. what is so hard to understand about a mini m&m blast and a medium oreo blast? it was wrong twice.

Tell me why I ordered a medium mozzarella stick and not a SINGLE STICK had cheese in it. They were all empty. I was the only person there and it took 15 minutes for a f***ing order of empty mozzarella sticks.

Burrito we ordered had very little meat and egg, was warm but not worth the money. I had a supreme burrito and it lacked meat and cheese, said no onion and had onion!! Go somewhere else if you have options

I would give them 0 stars if I could lost a customer today. This sonic needs some training got my breakfast there in the way to work orders a 5 Piece cinnasnack and a orange juice. Simple order Got only 3 pieces and the cinnasnacks weren't even cooked fully which makes me question if they fully cook any of their food I wasted money and didn't even get breakfast. Service was also super slow for such a small order.

Full disclosure, I just drove through at 3pm on a Friday for a small Reese's flurry. No line, intercom worked fine, got what I wanted at a decent price. No complicated order and not during rush hour. It's not the best/ easiest place to get in and out of but the flurry was good!

Terrible service!! Ordered a milkshake and some tots. The milkshake was melted and the tots were somehow warm but were also very salty. It took about 30 minutes just to get the food.And guess what no refund!! So mad!!

ZERO STARS!!!! Placed a pickup order for 7:40pm, didn't receive my order until 8:20pm. Had to ask where it was after waiting for 20 mins and was told it was "on the way out" and continued to wait for another 20 mins. Only ordered 3 shakes and a large fry. Lady came out with just the fries and asked what else was ordered after I was waiting for 30 mins already. 10/10 DONT RECOMMEND THIS LOCATION.

They gave me the wrong sandwich. How in the hell do you mix up a number 4 for a number 12??? I literally said the number but the cashier doesn't speak English apparently.

If there was a way to leave zero stars I would, because that's what the deserve. Worst drive through you could ever go to, and I really don't know why that place is still open. The most incompetent set of people you will ever come across, and don't even talk about the wait time

Good food honestly, only problem they forgot an item on my order. Thats the only problem I had with them

didn't even look like a hamburger two roll bottoms with 2 skinny Pattie's and a piece of cheese smahed down to less than 2 in high...no let Tom onion nothing. Very disappointing.

I give this store no stars . I gave them a chance after not going their for a year. Nothing changed in fact worse. I ordered a Double CB toys Route 44 Root Beer and a child meal . I got home it was a corn dog instead of chicken strips cold my burger was old hard cold tots were cold I specifically as for fresh food told tj I didn't mind the wait well as I tried to call the store several times that evening and next day they never answered phone!!!! It only about 6 tenth of a miles tje burger the meat was so old and hard land cold tots were cold my dogs wouldn't even eat the meat that's how bad it was put the burger together like just thrown together bun was hard !I paid for a lg Oreos shake got home was strawberry o spent 22.86! There and the only correct was the Root beer!!! I warn anyone who chose to try it it's a 2 min trip home so my food should have fresh and hot as I ordered informed them I was willing to wait .not worth it waste of money and nasty when you confront them Ask for coroner tells me to look it up. They R nasty food nasty and expensive for what they give as what they call food and in allergic to strawberry needless to say no more chances for anything attitude and food R the worst they wouldn't get a star but only way to get it posted

Bacon Egg & Cheese biscuit. Today I had to choke down the worst biscuit I've ever had the displeasure to eat ! It was so dry & tasteless, I will never order another !!

If I could give this place zero stars I would the customer service here sucks! And the food is terrible I tried giving this place one more try but should of known better ordered a footling philly dog only to have half the bread gone like some one took a bite out of it and the employee I spoke to just said the bread was torn off i paid for a foot long not a 6 inch they didn't even offer to replace it but when asking for my money back the employee whispered oh my god under her breath PLEASE DO NOT GO TO THIS SONIC!!!!! I have had friends complain of the same issues save your money!

I go to sonic often, I just usually go to the one closer to my house and never have issues. I stopped at this one on my way back and it was absolutely terrible service. Not only did I wait almost 20 minutes at the stall just for somebody to take my order but I never actually got my order taken. After almost 25 minutes I tried to flag someone down and was completely ignored. At that point I just decided to leave. There were other people installs next to me complaining about how long they had been waiting as well. And it was not very busy. It seems the employees had something better to do than take orders and bring the food out. Terrible service, I did not even get food. I just left. I will not return to this sonic.

Had to get a quick bite for dinner as me and the wife were running late. We both ordered the new summer chicken blt kids got a foot long and a cheeseburger. W Waldo ordered 2 med fries large tots and large onion rings. First off the chicken blt's had no bacon and they forgot not one but both orders of fries. The burger was fine, the footlong was fine but the chicken in the chicken (no B)LT was nothing but breading. I've had more chicken on a chicken nugget.

Zero stars just sat at stall 33 for 15 minutes just to roll around to the drive thru. To get shitty service and watch all the teens on shifts friends get service in the stalls. Just drive to the one on Wilma, or off 24 on Ft. Camp Blvd, it'll be worth it. Never fails they get your order wrong, or they always don't have something in stock. Frankly the times I've given this place multiple chances and everything other people have told me. They just need to shut this Sonic down.

This sonic is the worst I've ever been to. It's down the street from my house and when I say there is always a problem, there is ALWAYS a problem. whether is waiting 30 minutes on drinks or completely messing up an order, it's always something. just

2 stars because I know it's children running the place so I give credit but I go to this sonic often and my order is wrong A LOT. I ordered I toaster and got a burrito??? Send help lol

I got there once or twice a month, mostly due to morbid curiosity. In almost 8 years, they have yet to get a single order correct on the first time. This place has become a running joke in my family. If they ever do get an order right, I'm buying a powerball ticket. It's sort of like Christmas morning. You open up the bag, and see what suprise you got. Usually it's soggy, and cold. But they are fast, so they get a star for that. And also because yelp won't let me give out zero stars.

Don't walk run pass this place. Don't drive in drive pass. This is the worst. On my first visit cold food wrong order. Second visit wrong food again. They just can't get it right . Saved the time and money and drive to exit four for the better sonic!!

I go to sonic and buy two combos and an extra tater tot and drink. I get home and notice I'm missing the tots from the combos. I also tried to call the location a few times with no answer to let them know I didn't receive all my food. Very disappointing you pay for items and don't get them and when trying to rectify the situation, nobody picks up the phones

It was busy right at open and we placed a complicated order with several meals. Everything came out quickly, correct, and hot! The worker at the drive thru was very kind and patient with us.

Waited 20+ minutes for 2 shakes. When I pressed the button again to see what the hold up was, the girl told me someone had accidentally marked us as a drive-thru instead of being parked out here. They thought we drove away. Instead of giving us a discount they said they would make our order "a priority" and 10 minutes later we got our shakes. Would never return to this location

The slowest place I've ever ordered from. My order is always wrong. Definitely giving up on this place after waiting at the window for 11 minutes and when I said something everyone (including the cook) came around to look at me..be a little more obvious next time. Won't return.

Awesome food, very filling. Service was great and fast. I give five stars but then again I love sonic.

3 stars because it's sonic & in no way can employees in fast food help that. 5 stars to the staff however. I meant to post this yesterday, when we ate there, but we are in town for girls basketball AAU nationals, so we were having a hectic day (thus fast food). The gentleman on the speaker, taking the order, was by far the funniest, most entertaining person to ever take my order via microphone. Sharp & witty, had the entire car laughing. The lady who brought our food, very accommodating, she even came back around to all the cars, checking to see if anyone needed condiments, napkins, etc. Had to give kudos, all the food was correct too, hate to admit that sometimes we have complicated orders. Basically, you know what kind of food to expect because it's a chain, but maybe you will get the same service as me.

Worst one to go to. The bay's don't work all the time and you can spend 20 mins waiting for them to respond. They cannot get the order correct to save their life and we are not talking complex. The manager is full of excuses and doesn't care.

We stopped here in the drive thru on a Saturday afternoon around 1:30pm. The wait was kind of slow, but they were rather busy. We ordered two limeades. We got to the window and the card reader below the pick up window didn't work. The drinks had sticky liquid on both of them. The girl handing them seemed to know they were sticky & wet as she was careful to not touch it. No napkins, we had to ask for straws. Maybe she was flustered.

Excellent service. It was very busy right when they opened but they were still quick to get us our food even when our order was complicated. And the tots were great! I'd definitely go back!

Would give 0 stars if that were an option. This place is absolutely ridiculous. My husband and I drove through late Thursday evening, we get home to realize that the chicken sandwich I ordered was hard and not really edible, and his fries were stale. We call, but it was too late to come all the way back and switch out our meal, so the manager on duty said for us to come and replace our meal whenever we would like. We come to do that, and they have fought tooth and nail over replacing our meals, they only wanted to replace the chicken sandwich meal. Spoke to the GM and he said that he can only trust the word of someone he knows- so basically, you as a customer do not matter, nor does your opinion or take on a matter that YOU experienced first hand. I mean, GOOD GRIEF, please act like the replacement for this food is coming out of your pocket. HAHA, absolutely poor service. We will NOT be back. And I hope someone higher than whoever the heck we dealt with reads this, and deals with your staff on how they treat your customers who keep this place rolling for you. Edit: offered feedback on the offensive way the GM spoke to us, he popped his hands on our car and advised us "well, ya got a refund.. have a good day".. haha it's AWFUL the GM of a restaurant can't even take constructive criticism.

Well well, it's been a while since I reviewed this place and man, it hadn't changed. Which is not good because with or without the current world situation...it still hasn't learned. I came here a couple of weeks ago, there weren't many cars present, so I was a bit excited to get my order going. I sat and decided what I wanted before pushing the red light up order button, then "push"...nothing happened. Waited a minute, then pressed the red order button again, this time it lit up and the screen reconfirmed that it was pressed and so I waited. 5-10 minutes later, nothing yet. Then, a car on my left pulls up presses their red order button and guess what???? Someone answered and took their order right away! What!?! So, I calmly sat there for another 5 minutes, before I decided to leave. No, I'm not being irrational during uncertain times either, this is the same stuff this location did before the pandemic. So, what does that tell you....

Awful experience. Something is always wrong with their ice cream machine the employees are rude and the last two times I've went they've only been accepting cards as payment not cash for some reason which was an inconvenience for me as I had just got off work and only had cash on hand and all I wanted was a pretzel. I will be avoiding this sonic from now on even if I have to drive across town to go to one.

There is a lot of Sonics in Clarksville, and this is one of them. This one tends to excel more at quality and less at customer service. THE GOOD: -Food quality is overall decent for a Sonic. Never has any issues with anything being Soggy. Shake quality has also been consistent. -Fairly fast compared to other Sonics. THE BAD: -Way too many annoying kids gather around there and act obnoxious. Several times I have driven there and there will be several teens out of their cars and just running all over the place like they own it. Usually happens more at night, but sometimes during the day. -Staff can be a little incompetent. Ordered something through the drive thru and the casheer just handed me the bag without running it, and then took a extra 5 minutes just to do everything despite my food being ready. She had time to chat with her co-worker though! (sigh...) -Do you guys even answer the buzzer? There was one time I went and tried two different menu areas and no one responded. Had to go to the one across town just to eat. I really, REALLY wanted to give this Sonic a better rating considering it was far better then the one off of Wilma Rudolph, but just the attitude of the staff recently and the obnoxious people that go there really brought it down. Go to the Oak Grove one.

Mice! enough said. I am writing more because it ask me to, but like I said I cannot eat while I watch mice run about.

Omg...they can never get my order correct. It pains me to come here so I don't make it a habit. I'm only visiting and getting food for the ride home. If you can just drive a bit farther down Ft. Campbell Blvd and get better food and service.

Awesome milkshakes. I've never had an issue here but I haven't really ordered the food yet. Best to come during school hours or before dinner. It gets busy. And traffic down here sucks.

Visited this location for 1/2 price drink happy hour. Took my order to go and, down the road, found my drink to be all carbonation. Yuck. Called back to let them know and they told me I could with come back and they would fix it or I could get a free drink on my next visit. Wasn't an ideal situation (could happen anywhere), but I definitely appreciated the attempt to make it right.

Ordered buffalo wings and tater tots and I asked for ranch with it like any normal person would. By the time I got home I realized it was not ranch they had given me, it relish. Not a good combination...

Fast service and cheap prices. The tater tots were good. My bun got a little soggy but for me and my wofe to eat for bout 15 bucks can't complain to much.