Sonic Drive-In

Just got a drink for $4.10 in the drive through. Gave the Kid at window a $5 bill. He barely opened the little window doors to give me a dime back. Now, I wonder what's going on. Is he too dumb to make correct change, is he too immature to care about making correct change or is he just a thief? Maybe somebody who cares will read this.

Could use some updating for sure but the staff is always friendly. You can tell the difference in the cooks by the quality of food you get

On a family trip out of town we had to fill our bellies. So glad Sonic was in the vicinity, the wait was a bit longer than we’d like. However, the food was as tasty as it’s always been. Tots were golden, crispy, and well portioned. I’d like Sonic to incorporate some vegan options…..

I placed a mobile order and when the carhop brought it out to me she told me I could not have the condiments I ordered and that if I wanted my order exactly the way It was placed i would have to pay 3 additional dollars. This makes absolutely no sense to me as the order was placed online as well as paid for online. If you can’t make it as ordered you should come out and tell me that or have the courtesy to at least let me know over the speaker. Thinking there may have been a language barrier between me and the carhop I asked the lady over the speaker if she was a manager or could inform me as to why I could not have bbq sauce or even a packet of mayonnaise she mumbled off at me rudely about that’s how it is do you wanna pay for them or not. I asked for a manager over her rambling then I heard a click and another lady comes on the speaker yelling at me and when I ask for the store number to file a complaint she yells even louder at me that all the information i need is on my receipt multiple times. I opened my food after that and surprise all the other reviews on here are correct they just send out nasty tasting unevenly cooked food. They can’t even cook a corn dog right. I would suggest dairy cone, whataburger or any other establishment in this town

Sonic hot dog was great New fries are good Asked for ketchup but didn't get any But all and all good

Based on the other reviews maybe I've just been lucky. My experiences at this sonic have been great. I stop here any time traveling along i10. They are so fast with the order and also the food has always come out hot and fresh. Can't speak about customer service necessarily as I'm there such a short time I may enhance 3 words with the employee. Fastest place along i10 to get some food and get back on the road.

My husband and I went here around 1 today (Sept. 27th) after working outside all morning. The woman taking our order barely knew English and was hard to understand. She also did not get our order right after we repeated it multiple times. The food was very bad, so bad that after working in the sun all day and being hungry we couldn't eat it. We chose to drive the two hour drive home hungry instead. The pickle fries were overcooked and most of them were just fried batter without anything inside.

So thankful for stopping at this sonic. Because of the friendly drive thru guy and perfect corn dog .. It gave me the motivation I needed to push on thru driving . Peace be with you. Thanks again .. I recommend this place..

I hate to give two stars. Especially when their grilled cheese was so yummy. And i love that Sonic has grilled cheese kids meals. But you lose 2 stars for not having ice cream. First we ordered a chocolate malt. They said no. So we tried chocolate shake. Again they said no. And then try said nothing with ice cream. At least they had slushies. And minus another star for being cash only. The machine is there below the order-menu/window/speaker-thingy, but a piece of paper taped up says 'Cash only'.

They would not listen to what my husband told them so they got my burger wrong . Then when I called to get it made over they asked what stall I was at when I ordered then hung up the phone in my face . please do better and liste.

Food is good, unlike Lagrange tx sonic. Service is also good, I order on the app and everything is correct.

They need to fix there speakers so I don't have to yell so they can hear my order and then they take forever and then when I got home to eat the food tater tot's was wonderful but when I get to the ultimate meat and cheese breakfast burrito it wasn't even the right burrito so what could y'all improve on. Do a better fucking job

I've been here a couple times since I work around the corner and it's been good food and service. I actually forgot my wallet and they don't have Apple Pay so I couldn't order but they still gave me a free drink. I'll keep coming back.

They never answer the phone. Sick as a dog right now and they messed up my order that I doordashed. They didn't answer the phone and I called 6 times.

The service provided was unsatisfactory. The drink order was not fulfilled accurately. The rating is one star, as zero stars are not permitted for posting...

If I could give this Sonic zero stars, I would. I ordered a number 1 burger combo, add bacon. When I got home and opened the wrapper, my burger had NO PATTY. It was just bacon and vegetables. I checked the receipt to see if they may have put my order in wrong on their end and the order was correct.. Management must hire some slow employees because who orders a burger with no patty? You literally had one fucking job. Sad part is, they weren't even busy during this time at all. So, don't make the mistake of not checking your order and leaving in good faith that your order will be correct.

Love you guys but please enable mobile tipping from the app, I go to lots of Sonics and they all allow it.

A trial to order. But, give the order taker 4-stars in reconfirm the order and not getting it wrong. Only complaint, burgers (specifically the buns) were cold - so, food (burgers) was meh. Onion rings and fries were great!

Justina has very bad customer service. Failure to make eye contact and add signature sauce even after we requested and paid extra for more sauce.

This place has confirmed to go down hill. Went tonight and 2 drinks were $8.09. I rt44 and one large. This is ridiculous. Never again. Sign says new mgmt, yeah right.

On a road trip, a long drive back home with my family. Pulled up at 9:50 & pressed the order button at 9:52. Waited 5 minutes for anybody & some lady comes up to me telling me they are closed. I didn't realized they closed at 10:00pm but you are supposed to serve your customers until that time & I got here before then. Guess me & my kids will eat elsewhere. Lazy ass place.

Ok had to try sonic. With that said this will be the last time. Burger was horrible and you literally could not even taste the burger ! It was not even cooked entirely!! Needless to say I didn't eat it Tater tots, how can you screw them up??? Well they did!!! Not crunchy at all!!!! Soggy, soggy , soggy!!!! Medium root beer - best thing on menu!!!' Mozzarella sticks - cold and no dipping sauces!!! So basically I asked God not to make this my last meal!!!!! Hahahah

Food was horrible service was horrible. Went during the night and the carhop did not offer condiments food was a mess

Got food poisoning from chili Neighbor said same thing happened to her a few years ago

I don't understand all the negative reviews. This sonic is by far our favorite. The service is great and the food is always hot and fresh. Have never had an issue. Keep up the good work!

Horribly rude and slow service. Got half the order wrong and then acted irritated that they had to fix it. Ice cream machine also broken.

went this morning to grab a quick bite I only go when there are certain people working, but today my grandma wanted some breakfast. I called up to sonic to ask what they served for breakfast before heading that way there was no answer, so I drove up there. The manager Penelope was very rude and unprofessional he was short with answers and rushed me to hurry up and order, not to mention it wasn't even busy, so they just ignored my call, there was no yes ma'am or yes sir, no thank you after my order. I'm not sure if Penelope is great for management the person is rude and has no compassion, hr is rude to everyone including employees the only person he was nice to was a girl employee strutting around! I think I'll stick to my usual time going in when those people are not there. And the owner needs to find better people to manage that restaurant

Drive thru girl was rude and tried throwing my drinks on me. And said it was ridicolous that i didnt want to pay for a drink i didnt order. N manager mouthed helping. When we got done i tried to call to speak with the manager and the rude girl said is this the lady that was just at the window i asked to apeak to manager again. She said something in another language and said do you want me to just hang up on her. I tried calling back and finally after 5 mins of ringing. She said im being nice telling you that manager will not speak with me. And hung up on me again.

No CO2 one day, outside speaker broke 3 days plus, went before 8 pm & they waved us on. Yes, we're just here for a week for TAS FIELD SCHOOL, but the worst Sonic we've ever been to. Been traveling the USA all our lives & we're seniors. The best part, the employees were always nice & apologetic.

Waited over 5 minutes in a car hop spot with no service. Jumped in the drive through line and was able to order and get on my way. Meh sums it up.

Nothing special, but it was great that we found this joint. My mother and I really wanted to grab some slushies during Happy Hour. They have Cherry Limeade, now!

Even considering the fact that this town was busy on a saturday night where it is usually dead the service was prompt, the guy serving the food was polite... I have been to some Sonic locations with terrible service for no reason, this one was just fine with me

This was THE worst fast food experience I've ever had in my entire life. First, they took literally twenty minutes to take my order, then they got my order completely wrong as well as two of my friends, as well as charging my friend twice. The girl working as our car hop needs to be fired. She was rude, disrespectful, and acted like she hated the world the entire time, not even bothering to apologize for when she got our orders wrong. For the manager: she was African-American with red dyed hair. She needs to be fired, immediately. Do not go to this Sonic.

Ive been to the Columbus Sonic 2 times now recently and both times were BAD experinces!! First time waiter when it to wipe my credit card and I didn't realize till I got my bank statement that he had ran a different, my expensive order with my card! Then the next time, I went to get a cup of regular coffee, in the drive threw, and they lady charged me for a Large Coffee, I even told her I wanted a regular once I got to the window, again, that I wanted a regular and she said THIS IS. Never again! This SONIC IS POOR MANAGED AND MANY PEOPLE THAT I WORK WITH SAY THE EXACT SAME THING! SAVE YOUR TIME AND GO ELSEWHERE!!

I can't even began to rate!! DON'T GO!!! Beware ... I went to the Sonic to get only 4 drinks and has the worst service I have ever had in my life!!! I started at the speaker in drive thur... Which is located behind the building, we sat there for for I know a good five minutes waiting for someone to answer the speaker however knowing that technology sometimes doesn't work as we plan so we pulled A little farther thinking maybe we just were not far enough up the set off the buzzer. So we waited a few more minutes and still no answer we decided to pull around and go to the window however after pulling up we could see three employees one on her cell phone other two standing right next waited near the front door, so we waited at the window thinking sooner or later they will have to look up where waiting for roughly about a minute or so. Eventually I got tired of waiting so I'll just go to the front door and ask if they are closed or having issues ... When approaching the door the young man saw me he was going to try to assist me however he was brutally interrupted and intervened by a young lady named Amy which was rude to me as well as two other coworks that were trying to help with the situation. I simply asked if there was an issue with the drive-through or if they were closed due to some issues. She began to try to tell me that I was not far enough up at the drive up in the back however I know I was clearly far enough up because we were already passed the little speaker box... So after her trying to give me the I guess 101 Lesson how to obviously drive up to the drive-thur to use the speaker box after I clearly done told her I was waiting back there by the box and already pulled up more thinking we were not far enough up . She began to tell me that she could refuse me service mind you all I never cussed never threatened never said anything that would even begin to refuse service. She began to yell at me repeatedly telling me she could refuse me service I politely asked why because I would not listen to her as she was trying to explain to me how to work the drive up!! I'm sorry but So many other ways that she could've handled this situation!! Example I'm sorry ma'am that for your inconvenience let me get that taken care for you what would you like tonight ??? I completely feel sorry for the other workers because her bad decision made it look bad on the whole crew as well as Sonic. It will take me probably months and years or I probably will not even ever visit a Sonic again!!! After all that, I still left there with nothing but another company and franchise owner earn our business!!! For the young lady that was trying to help defuse the situation I give her five stars for trying to help and knowing that her coworker was out of line for the other two young gentleman I would roughly give y'all a four just because you had to put up with that situation that you have no control over young lady Amy gets a -5 stars and then some due to your lack of attitude and poor judgment!!!