Sonoma Backyard

We Came back because we trust their quality… 15 years ago, we bought a patio table from this store, and we’ve absolutely loved it. The quality has been outstanding—sturdy, beautifully made, and it’s held up perfectly over the years; That’s why we recently came back to purchase a new outdoor sofa set, and once again, we’re extremely happy with our experience. The furniture is beautiful and very well made, just like before. Also, the delivery team was incredibly professional and courteous—they handled everything with great care and made the whole process smooth and pleasant. It’s not easy to find stores where quality and customer service are this consistent. Thank you Sonoma backyard. For offering such reliable and well-crafted pieces. We’ll definitely be back again in the future!

Beautiful high-quality, Table, excellent service. We had been browsing the Internet for a new patio dining set for weeks when I happened to ask a man at Ace Hardware if he knew any good local outdoor furniture stores. He mentioned Sonoma Backyard, so we went to check it out. The salesman at the store was extremely friendly, knowledgeable, and helpful, and not the least bit pushy. We left without buying anything that day, but as we considered the extremely high-quality pieces we had seen in their show room, and compared them to the harder-to-assess quality of all the sets we were seeing online, we decided to “buy local“ and get a set that was going to last us decades. They were able to deliver the table the same day that we ordered it, which was really going above and beyond. We had mentioned we were having a barbecue that weekend, and if possible, we would love to use our new table. Also, amazing white-glove delivery (fully assembled, carefully carried in to our backyard). I would highly recommend Sonoma backyards if you are looking for high quality furniture at a fair price!

Everything about our purchase was fantastic! The sales team was helpful, and patient. They allowed us to shop without hovering, even though we sat on all the furniture multiple times. The delivery team was extremely polite. They showed me how to use our new umbrella, and I think they genuinely enjoy their jobs and seeing the finished product assembled and ready for use. I would absolutely recommend Sonoma Backyard

I cannot recommend Sonoma Backyard enough. My husband and I went one weekend to just look around for an outdoor dining set and Colin was so helpful. He listened to what we were looking for and gave some options. We left with a quote but didn’t purchase anything. The next week we ended up ordering the dining set and got it delivered right away. Once it was delivered and set, my husband noticed the table was slightly damaged and some chairs had very minor fraying. When we reached out, Colin got us a new table delivered and replaced the fraying chairs the same day. Absolutely amazing!

Sonoma Backyard delivery of our new patio table and chairs was seamless! The delivery men called when they were on their way and were on time within our delivery window. They carried all of our new items into the backyard and set them up where I specified. They were careful and respectful all along the way. Delivery was completed within 3 days of purchase. Our salesman, Colin was very helpful and patient while we shopped. Great experience and we love our new table & chairs.

Sonoma Backyard did a great job getting my hot tub working again. Their trouble shooter, Oliver, was very knowledgeable and was able to diagnose the problem quickly. He communicated with me multiple times to keep me up to date with parts that were ordered. When the parts came, he came out and installed them quickly. Oliver was a very personable and didn’t seem at all phased by me watching everything. He was well organized and I could tell he doubled checked everything as he installed the new heater and control electronics. Great person to have working for Sonoma Backyard.

Professional, timely and tidy! My new fire pit was delivered and setup quickly and they removed my old one and disposed of it. I’m a very satisfied customer.

We had a fantastic experience with Sonoma Backyard in Cotati! Gabe helped us choose the perfect umbrella and was incredibly knowledgeable, patient, and thorough throughout the process. He made sure we understood all the options and helped us feel confident in our purchase. The delivery was equally impressive—Ron and Eli did an outstanding job. They were careful, courteous, and professional, navigating a tricky staircase with ease. They assembled the umbrella quickly and took the time to walk us through exactly how to use and care for it. From start to finish, everything was seamless. We couldn’t be happier with the service and product. Highly recommend Sonoma Backyard!

We love love Sonoma Backyard! Looks so wonderful we expected it to be pricy, but actually found our most affordable hot tub here. Yep looking for a small one we picked the Iris model. It's awesome. The staff were so kind with my many questions buying style. And so knowledgeable! They gave us everything we needed to get going including incredibly kind patient happy delivery/set up team and a wonderful recommendation for an excellent electrician very knowledgeable about hot tub needs. We are so happy and grateful AND so much more relaxed and healthy. Seriously tho we shopped all over the county and met many bored sales guys. Who tried to upgrade our budgets and desires. Not here tho. They still happily take our post purchase random calls. Oh! I even forgot we had to have a service for a minor repair that we beautifully and quick. Nice nice team.

I bought a spa from Sonoma Backyard 7 years ago and just contacted Gabe about a problem with the sound system. He was EXTREMELY more helpful with his time and went the extra mile to help me out. This is consistent with every interaction I have had with people from this company over the years. What a delight it is to find people who love their jobs and do them extremely well! Rob E.

We had our deck re-built in the Fall and was looking for new furniture to make our new outdoor space feel comfortable and inviting. Keenan was so helpful and patient, answering our questions and offering suggestions. We ended up finding exactly what we needed. Our furniture was just delivered today, just in time to begin enjoying the Spring weather, and we are so pleased! The delivery crew were friendly and respectful and did a great job setting up our furniture. Thank you Sonoma Backyard team!

We purchased an Adirondack Patio Chair from Sonoma Backyard ten years ago, which came with a 20 Year Warranty, and recently had a part on it malfunction. Even after ten years from making our original purchase, the staff at Sonoma Backyard went out of their way to assist getting us a replacement part from the manufacturer, and due to the part being back ordered for several months, even providing a replacement chair to use until the replacement part arrived. The replacement part arrived sooner than estimated, and they rebuilt our chair back to "as new" condition. This is highest level of customer support and warranty service you are going to find anywhere - period. For the highest quality product and service shop locally at Sonoma Backyard! Special shout out to Keenan, Kyle, and Carl (and the rest of the staff)! Vince D.

Go see Gabe! When I originally came in, I was ignored by the other staff member on the floor. Gabe was on the phone in his office, and after I browsed the floor and was headed out the door since no one seemed to help me, he ran out of his office apologizing that he was stuck on the phone and helped me (the other guy was still ignoring me, so weird). Gabe is a straight shooter, and so am I so I appreciate that. Quick and to the point, got me quotes right away. Super fast experience and I have nothing negative to say. Give this guy a raise. We love our hot tub, thank you Gabe!

Fantastic products support after the sale! We have had our swim spa now for four years and absolutely love it! We use it to swim against the current with the harness attachment and the exercise equipment accessories are awesome with a lot of videos available on YouTube to refer to for a complete workout. We keep it at 87 degrees for swimming in the morning and then crank it up to 102 degrees for the evening or weekend hot tub! The retractable cover works great at maintains the temp too! A few weeks ago we ran into a problem where all of our interior lights failed and we called SBY to schedule a Technician to try and come out and solve the issue. It seemed like gloom and doom as there were minimal options if he could not get the lights to work. His care and devotion really paid off as he was able to bypass the problem area and re-configure the wire to make the lights work without having to purchase a complete lighting system which would've cost several thousand dollars and instead we were just charge for an hour and a half of labor! They are also great even for the smallest thing like a broken knob that they referred us to another competitor even to find because they were out of them.

I purchased an outdoor kitchen from Sonoma Backyard several years ago and had some questions regarding maintenance/repair of the gas grill. I spoke with Keenan who was incredibly helpful. At first he took me to the manufacturer's website to find a video on what I wanted to do. When we were unable to locate what we were looking for he then took my personal info and sent me a video of him completing the task himself on a grill that they had in store. When I first called for help I didn't have high expectations and thought that I would likely be referred to the manufacturer for help so needless to say I was quite delighted with my experience with Keenan.

My old hot tub was leaking, and cost too much to repair. I just wanted to replace it without any hassle. I emailed Sonoma Backyard explaining what I was looking for. The next morning I received an email from Kyle giving me options of what was available. I chose one, it was delivered a few weeks later. The old tub was removed, the new one in place. I needed the tub to be turned so the plug would reach (I was not home when the tub was delivered). Kyle was kind enough to come by before work and place the tub exactly how I wanted. It was a great experience, reasonable price and very little effort on my part other than to chose which one I wanted. I prefer to work with local companies and Sonoma Backyard was a great choice. Thank you Kyle!

I had an issue with my first spa, and Gabe at Sonoma Backyard reached out to find a solution. He provided outstanding service and fixed the issue. From initial call to installation, the support was top-notch.

Exceptional sales experience. They work with you and listen to your needs before recommending anything. Kyle was so amazing and deserve a raise for all the time and effort he put into my sale! He was so patient with me and my thousand of questions I put him through. I was taking my time making sure the purchase made sense to me. Thanks Kyle again! Sorry it took so long for me to review.

In today's world with little or no customer service, I can't say enough about how well Sonoma Backyard treats their customers. I purchased some outdoor furniture in early March and they they held it for me until mid-April, when I was ready for it. When I called them to schedule a delivery, they said the truck had not yet left that day, and after checking with the driver, I received a call back that it would be delivered that afternoon. The delivery people unpacked everything and set it up exactly where I wanted it. They noticed some chair cushions were missing, called the store, and two days later I received the cushions via mail. `I'm very pleased with Sonoma Backyard's customer service and will not hesitate to recommend them to friends and family.

Gabe is awesome!!! Our overall experience with Sonoma Backyard so far has been great. When we first walked into the store, we were met with Gabe. My husband and I told him what we were looking for and he took us around educating us on the various hot tubs and features and recommending what he felt would work for us. We didn't buy that day and he stayed in touch (not annoying) to see if we had any questions or if there was anything we needed from him. When we were ready, the purchase process was fairly quick and delivery and everything we could expect was clearly communicated. When our hot tub was delivered, there were several scrapes in the shell (which we were told by the delivery service could be from being stacked on pallets by the manufacturer). I was very disappointed and contacted Gabe with photos. We discussed a discount and he asked if he could come out to try and buff out the blemishes (not to replace the discount, but so they wouldn't be as visible). He was at our house less than 24 hours from when I first reached out and spent almost an hour working on the tub. When he was finished, I couldn't even see a trace of the scratches and told him no discount necessary - I was so happy! But, for the hassle we experienced he offered store credit for chemicals/products. I highly recommend Gabe and Sonoma Backyard to someone who is looking for a company who stands behind their products and offers top notch customer service!

Just ordered a hot tub here and it was delivered a few weeks later. I guess Covid has everyone wanting the finer things. I went to almost very hot tub store in the immediate area, as this is our first one and we had no idea what to expect price wise. These guys beat everyone else, hands down- despite claims from the other places that they were giving me a deal too good to pass up. Delivery was a breeze and the guys who dropped it off are probably my favorite people to every deliver something at my house- so sweet and professional. They recommended Reyff Electric who again, gave me the best quote for the electrical work we needed done. Thanks Sonoma backyard!

Gabe is awesome. He went the extra mile to get me the product I needed and packaged it carefully so it arrived in perfect condition. How rare is it that a business will go out of their way, even when they aren't making much money off me. Whoever is in charge there should give Gabe a raise, he deserves it.

My husband and I have been to Sonoma Backyard many times as looky-loos over the past few years to admire the beautiful spas and furniture that the store has to offer but we didn't think we would ever make the investment in a new spa. As we got serious about our hot tub desires we decided to try to purchase a "refurbished" spa elsewhere to save some money. Long story short after MONTHS of back and forth with the previous spa dealer we finally got our money back for the spa that was YEARS older then we were told with many broken features. We couldn't have been more excited to reach out to Sonoma Backyard about getting a new spa. Kyle was extremely helpful in immediately quoting us on six different models we were interested in via email. Being a hairdresser I don't have a lot of time to go in person for the process of choosing a spa and negotiating details. After a quick trip to nail down some options we placed the order for our Bullfrog A6 Spa. Fast forward to about a month later our spa was delivered a day earlier than scheduled after I called and wished for the possibility of getting it early. We got it hooked up and could not be happier! Sonoma Backyard is a professional business dealing beautiful well made products and we look forward to working with them again in the future.

I have been thinking about a hot tub for retirement and was super pleased with the service I received from Gabriel. He was knowledgeable and I never felt pushed or pressured into making a decision but we are super happy with our purchase and everyone there. Big shout out to Sonoma Backyard.

Beautiful, high end, quality patio furniture. Our salesperson was very knowledgeable and helpful. We received excellent customer service from the manager, Gabe. There was a miscommunication about a restocking fee and Gabe went above and beyond to correct the problem. I recommend this store and would shop there again.

We had nothing but exceptional, professional, and outstanding service from the time we walked into Sonoma Backyard. Gabe helped us pick out a hot tub to be installed in our home that was supposed to be rebuilt. Unfortunately we wont get to move into that house after all. Gabe was extremely understanding and kind about a tough situation for us. We really appreciate the service we got at Sonoma Backyard, and in the future when we want to buy a hot tub for our next home, we will only purchase from them. Thank you!

I just bought a hot tub from this store 3 months ago and just received it this month. They promised 4 week delivery, it took 8. They promised free delivery in the cost, here comes a $650 additional charge. I had to fight to get this charge off which was more than a few calls of my time. The salesperson Kyle has been anything but demeaning when I call for help or answers. The worst customer service I have ever received from any establishment. Not what I expect from a business I spend thousands of dollars with. They said they would supply starting chemicals. I received a half bottle of shock and a frog with no training for use. I can't get this tub clear with with only 3 weekends of use. I called Demeaning Kyle and he continues to talk over me and tell me to drain my tub and start over using chlorine as this is the chemical I'm familiar with. I have no support and worry about the next three years of warranty. I will keep you posted.

keenan was the best , great place to go check out for backyard stuff , will be back thanks to all the guys

A few years ago my wife and I were driving home from Cotati and we caught a glimpse of a row of multi-colored Adirondack chairs that made us pull over for a closer look. That started a fruitful (and costly) relationship with Gabe Givan and Sonoma Backyard that continues to this day. We've been fortunate enough to be able to furnish and equip our entire backyard, all with Gabe's expert, no-pressure, informative assistance. We can't recommend Sonoma Backyard and Gabe enough.

I tried to get a quote from Sonama Backyard on a pool install and Stephen Gibbs ghosted me like he's a teenage boy. He came out to the house and we had a good conversation about a potential pool install. He expressed some concern over access to the yard, which would likely be through a neighbor's property, but assured me he'd have his guy out to look at the access and would provide a quote the following week. A week later when i contacted him, he said his guy hadn't been able to get out, but would soon. Since then, nothing. I've left vm's for him on his cel and office phone and the main line at Sonoma Backyard. I've sent him emails. I've spoken to someone answering the main line who said they'd seen him in the office that morning and asked them to have him call me. if the job is too complex or your schedule is full, just let me know. close the loop. I wasted a lot of time waiting for you. I certainly won't buy any outdoor furniture from Sonoma Backyard to go around the pool after someone else builds it.

Just had a brief chat with Stephen at Sonoma Backyard and was very impressed with his knowledge and easy going attitude. While our particular property may not suitable for an in ground pool it was great to get the straight scoop on why and our options. I strongly recommend Sonoma Backyard.

We have purchased a few items over the years. Always a great selection and quality items. Our umbrellas have really held up! Most recently we purchased a hot tub from them. Gabe was the salesman who helped me and he really went above and beyond! He is very knowledgeable and helped me pick just the right spa. I never felt upsold, in fact I ended up with a less expensive model. I needed some electrical work and special/challenging delivery location and he patiently guided me through my questions and phone calls. The sale was made weeks before I was ready for delivery, but Gabe stuck around for the process. He is quick to answer his cell phone- even on his day off! (Sorry!). In the end, after it was delivered and my electrician connected it, the pump and jets didn't work. It would have required a service call ($) to diagnose the problem, but Gabe offered to swing by on his way to work and look at it. He quickly determined the the power wasn't quite hooked up correctly. Another quick visit by my electrician and it worked! Gabe really went above and beyond to make sure we were happy with the purchase. Those guys have always had great customer service, and this was even more exceptional! We'll be lifetime customers!

I have seen their sign from the 101 numerous times and heard them advertised on KSRO Fm and finally went it to see what hype was all about and I can happily say its hands down the Best Patio Furniture Store I have ever visited! What an incredible selection of high quality American made, CA & NY and Sustainable Bolivian made furniture, by Jensen which has a great company culture. This was explained to us by Aaron, who is very educated and passionate about the quality and construction of the variety of manufacturers in the show room. We were very pleased to know we can actually purchase a patio umbrella Not made in China! Of course they have hot tubs, fire pits and more! This 4th of July weekend, they are having a sale and a tax free event. I highly recommend Sonoma Backyard if you appreciate quality furniture and don't mind paying a little extra for it.

Wow! Huge selection of patio furniture and spa's. We love our patio furniture and look forward in buying more in the near future. The Spa sales guy was friendly and very informative on their products. The ambiance is relaxing and have some nice products.

We recently bought a new home in Monte Rio and wanted a hot tub. I spent a considerable amount of time research EVERY aspect of hot tubs, from manufacturer, model, type, to dealer. At the end of the day, it became clear that the leading manufacturers are pretty much the same and that it really is about the dealer you go with, and their support and service. We went with Sonoma Back Yard from a very strong recommendation from our dear friends in the area. We decided on a big tub since we have lots of friends. We got a good price on our tub and so far it has been a great decision. We have worked with Gabe and his attention to detail and support is pretty phenomenal. He is always available to answer any question we had, regardless of how basic. Highly recommend them.

Great products and wonderful customer service. My sales person is Gabe and he's always been so helpful.

Looking at their web site I thought I hit the king of all outdoor furniture stores. What I soon found out after getting there is there is more yard furniture at your local Lowe's, Home Depot and Orchard Supply. They must have used one of those special fish eye lenses on the camera when they took the picture of the showroom. That was a waste of time. The help wasn't anywhere as good as the aforementioned stores either. I was told they could order anything I needed, but I can do that as well on line, with free shipping and not sales tax. I'd forget this place.

We recently purchased a hot tub, outdoor seating and fire pit from Sonoma Backyards. Gabe Givan was extremely helpful, informative and generous with his time in answering our questions, providing recommendations and even trouble-shooting hot tub set up issues over the phone. He went above and beyond the call of duty by making a house visit to help us determine color choices, and where to put the tub and electrical outlet. Were we thrilled to get the tub delivered just before the shut down so we are able to enjoy our yard during this difficult time? Thanks Gabe and Sonoma Backyard!

Sonoma Backyard has very high quality outdoor furniture and an amazing staff who went above and beyond the call of duty for us! We purchased a discounted, showroom model beautiful outdoor kitchen that came with a propane BBQ grill. They overnighted us a conversion kit so we could hook it up to our natural gas. When the kit was delayed beyond the date for our celebratory BBQ, they came over and hooked up propane so that we could have our BBQ. Then, when the kit came, they delivered it and took the propane tank away. We also bought the bar stools (also the showroom models and seriously discounted) and a great umbrella from them which are fantastic. I highly recommend Sonoma BBQ for their service and quality!

I am extremely happy with my experience here, and with their follow-up service. We shopped at a couple of other places, but Gabe was by far more knowledgeable and helpful than the salespeople we spoke to at other stores. After buying my hot tub, and a very professional and smooth delivery service during the holidays, I changed my mind about one of the features I had chosen. Gabe was very understanding and helpful, and worked with me to get just the setup we wanted. It was a great experience, and we will certainly recommend Sonoma Backyard to friends!

Kyle IS the best outdoor furniture consultant around. He is very knowledgeable, diligent, friendly helpful and has a keen eye in helping put together a beautiful arrangement for our deck which included a table and chairs for 8, 2 couches, 2 swivel chairs and a beautiful fire pit. A true professional, thanks Kyle

Most of the time when i post about a business it is to complain about their lack of ethic. In balance i am posting about Sonoma Backyard. Their sales staff were knowledgeable and honest. My sales rep only considered what i said i wanted and represented the options available to me without bias or manipulation. My experience with every member of their staff was efficient and pleasant. The folks who delivered my hot-tub were exemplary in their professionalism and attention to detail, and it was not an easy installation by any means. Add to this, that I am not one who can stand a 2% deviation from level. So are they, it turns out. Perfect. 5 stars. Well earned.

Like many other posting here we also did a ton of research on our hot tub. We visited 4 dealers in the Sonoma County area but still wasn't exactly sure what we wanted. On a whim we visited Gabe at Sonoma Backyard minutes before closing one evening. We immediately felt comfortable and Gabe answered all of our newbie questions. Leading up to the delivery Gabe stayed in touch updating us on status and timing. Sonoma Backyard even coordinated directly with the electrician we chose making the process even easier. After the hot tub was delivered and hooked up we had a few questions on it's operation and Gabe was kind enough to offer to stop by on his way into work! Thats service above and beyond!

I searched at every store for the perfect hot tub 14 years ago. Gabe and the entire staff was amazing. They care about their customers and are always there to problem solve as needed. As a teacher with back problems my spa has been my saving grace. I bought my second spa from Sonoma BackYard a year ago and i couldnt be happier.i recommend to anyone lookibg for a spa or outside furniture to see the team at Sonoma Back yard.

We bought a spa at the Sonoma County fair just a couple months ago. It was delivered perfectly. After a couple days we noticed a leek. Gabe was on top of it right away, he sent Thomas and Oliver over to our house in Napa to repair which they did in 15 minutes. Then we noticed a few jets didn't work, so out came Oliver again to check that issue. After replacing 8 jets that still didn't work he let Gabe know the status. The very next day Gabe starting working on a new replacement from the factory for us. These guys handled everything like pros. In about 3 weeks we had our new factory fresh spa that worked great the first time we turned it on. So I would not buy a Spa Hot tub ect. from anybody else! These guys stand behind what they sell and that's getting hard to fine these days.

My first visit to Sonoma Backyard was about three weeks ago. We were there for about two hours and worked with Kyle. He was very professional, friendly, knowledgeable, and most of all patient. We had decided on a few items but wanted to think about it and there was absolutely no pressure to do that. We communicated by email, and Kyle was very prompt to reply. We went in a second time and Kyle again displayed the same professionalism and courtesy, making us feel welcome. We placed our order and he couldn't have been more cordial and delightful. Congrats to Sonoma Backyard for having such a fine sales person on their team. We'll be back, and tell our friends about this wonderful business.

We just bought a great propane-fueled fire pit table from this place. It was pricey, but I think we got a good product that will last a long time. When we were in the sales room, I felt we got great service, but that was where it stopped. We were told that the delivery date would be 4 weeks from when we purchased it, and a note on our receipt confirmed this. After 4 weeks passed, we called to see where the table was and they told us it was backordered and would arrive on July 5th. What good is it to get outdoor furniture the day after a holiday, and shouldn't you notify us when you learn something is backordered? On July 5th I received a phone call from someone telling me the "good news" that our fire pit had just left the manufacturer's warehouse. When I explained that I was expecting it to be in my yard already that day, he told me that he had a note on the order form (from 5 weeks prior at this point) that it had always been scheduled to leave the manufacturer on July 5th. What? Why would you lie to me twice about the shipping date? Or if it wasn't a lie, learn how to communicate with each other so that you stop making your customers angry!

Wow did I hit the jackpot! This is the best store I have ever experienced in all of Sonoma County and Marin County combined! I was looking for patio furniture as well as a hot tub and ended up purchasing both from Sonoma Backyard. Not only was the salesperson very knowledgeable but my experience all the way through delivery and set up was a class act. A+ to everyone at Sonoma Backyard for making this experience so easy. I highly recommend this company to anyone looking for quality backyard products!

I love Sonoma Backyard! We purchased a two person hot tub from them on a Sonoma County Fair special. We were treated so professionally at the fair while we were making our choice, no pressure, just great information as we needed it. They set it up and really educated us on it. We have been enjoying in for a full year. I run a vacation rental and one of our guests broke the cover lifter arm (we have very strong guests)! I had back to back guests checking out and in on a Saturday. I called Gabe at Sonoma Backyard and he made sure I had someone out within the hour to fix it for me so my new guests were not inconvenienced at all. He told me that usually they do not have folks to handle this on the weekend, but said that he would see if his delivery folks could come out, and they did! I will continue to bring my business to Sonoma Backyard, they are a great operation!

We recently had a custom lap pool built from this company. While it's a process, it was all totally worth it. The pool is fantastic and has exceeded my expectations. I would totally recommend Thomas and his staff. They were terrific!

We had a great experience with Gabe and the team at Sonoma Backyard. They were super helpful with figuring out what was in our budget, electrical contractor recommendation and delivery folks, all top notch!

We've received repeated wonderful service from Gabe Givan, as we designed and constructed our pool, bought garden furniture and installed a hot tub. Gabe responds to texts, drops by as needed and all around provides some of the best customer service in Sonoma County!

I give a 5 star rating for service and product to Gabe for doing a fantastic job steering me to the right tub for me (not the most expensive). He also came out to my house and got it up and running...which was no small job as the electrician had a problem with the electrical and Gabe was able to diagnose it on site and get the electrician to have it up and running that same day.

Sonoma Backyard is the place to go for swim spas. We first spoke to Gabe Givan who was so helpful and gave us the pros and cons of various manufactured spas. We then purchased a swim spa from Sonoma Backyard last year, and they delivered the spa and then taught us how to maintain it. Not only that, when we moved in December, 2015, we took our spa with us and Sonoma Backyard helped us moved it again! We are so appreciative of their excellent and ongoing customer service and support, and we have recommended them to everyone we know...

We were looking for some quality outdoor furniture and a fire pit. When I first walked in, I almost turned around and walked out, most of what I saw was hot tubs. then we saw there was another showroom through a doorway with all the items we were interested in.. We dealt with Gabe, who was very knowledgeable and no high pressure. He explained everything and answered all our questions. He moved things around so we could get exactly what we wanted. We didn't order that day, and I checked the prices. They were very great, even compared to the internet. I didn't want to order something like this on the internet anyway. The service at this store is fantastic.

Initially we were in the market for a hot-tub for the deck that we were having built. We went to a number of places and ended up at Sonoma Backyard where we were pleased with the options, the prices, and Gabe Givan's obvious expertise. (The fact that he and I share the same first name was not a factor!). We bought the hot-tub for later delivery and then found ourselves going back time and time again for major items like an outdoor kitchen, a fire-pit, outdoor chairs, and minor ones like plastic wineglasses. We always appreciated Gabe's friendliness, and more so, his knowledge of the inventory. Installation of our purchases on our still "under construction" deck was somewhat complex but it was well handled with predicted dates and times always met. When we had a query about the hot-tub, Gabe came round and went over the instructions with us, ensuring that everything was clear. Highly recommended.

Terrible! Called three times to get an estimate for a pool cover and was told the owner would call me back. Never heard from them. Horrible customer service!