Ky S.
Yelp
We decided to give Sonora a shot yesterday after several glowing reviews from friends. Arrived right at 5pm to get in front of the inevitable Saturday dinner rush. We were greeted by the bartender when we walked in and he told us we could seat ourselves at any table - so we cozied up near the bench seating at the front of the restaurant. I will note that the tables don't really have any sort of direct light above them, just a smattering of standard recessed lights all over the restaurant, so once it got dark out, it was semi-dark at the table. Not a issue for us, but low-light can be a hurdle for some so I feel it's worth pointing out.
A server arrived at our table within a couple of minutes with some water and a couple of very rough looking menu and he was gone as quickly as he'd arrived. It gave us a chance to look over drinks and decide on our whole meal. It became apparent pretty quickly that the FOH staff was pretty short-handed as he seemed to be the only waiter serving the entire restaurant. The bartender was also working hard to make drinks and assist with delivering food. He came back a bit later and we put in our entire order to reduce the amount of trips he'd have to make to our table.
Right after this, we were approached by a woman out of nowhere (seemed like the FOH manager or possibly the general manager) and she asked us what we needed as if we'd just walked in and seated ourselves despite having a food and drink order that we were waiting on. We told her we had just put in an order and thanked her - she didn't even respond, just gave us a dismissive look and walked away. She then sauntered back behind the bar, typing away on her laptop, applying lip liner, and occasionally glancing around while the waiter and bartender were busting their backs to get food served.
For any shortcomings with the FOH, the kitchen was firing on all cylinders. Our food came out very fast, hot, accurate and the portions were generous. We had a few tacos and the fried eggplant. The chicken rojo tacos were particularly excellent.
At no point did anyone ever come to check on us - this is not the fault of the servers or bartenders, they were woefully understaffed. It was unreal to see this FOH manager doing the bare minimum to assist them. We finished our food and patiently waited to get our check. After a while, I started to try to flag a one of them down so we could get out of there (something I'd never do because it seems rude, especially when they're so busy) but no luck. After 20 minutes of waiting and failed attempts to get someone to the table, I wound up approaching the bar to pay.
Go for the food for sure, service may be uneven.