Ian A.
Yelp
Soup 'N Fresh (Chino Hills)'s food impressed me. It's fresh and delish. Similar to Souplantation, the location offers unlimited soup, salad options, and other tasty items (ex: Alfredo pasta, cheese pizza bread, soft-serve ice cream).
I had the Adult Lunch Buffet ($17.99 - 10:30AM to 4PM). It's a competitive price; the food is fresh; and its soups are well-cooked with fresh bountiful ingredients.
[Available Soups: Clam Chowder, Chicken Tortilla Soup, Chicken Noodle Soup, Cream of Mushroom, House Chili, and Minestrone.]
I arrived on Thursday (around 2:30PM). Shockingly, there was no wait. Customers are expected to fill a salad plate before sliding to the cash register to pay for the buffet.
The cash register staff member (Harry) is helpful, professional, and informative. He explained that the buffet has a two hour maximum. Customers can use any open (non-reserved) tables. He also politely, efficiently answered all my questions. Great worker!
I immensely enjoyed the food.
[Tasty Food Options:]
The clam chowder is creamy; it had a welcomed thick consistency. It had big clams and soft potatoes. Although the clam chowder lacked seasoning, each table had a salt and pepper shaker. After several dashes of pepper, I devoured this tasty dish.
The cream of mushroom soup is phenomenal! It's a deep, rich mushroom taste. The soup is bountiful in its fresh mushroom slices, and it arrived piping hot and bubbly. Superb soup, chefs!
The House Chili is flavorful and well-seasoned! It's tasty and chunky with a lingering soft heat. I enjoyed the fresh ingredients, and I adored how its spice gently bit back.
My created salad (baby spinach, crumbled eggs, mushrooms, sprinkled cheese, and thousand island dressing) tasted fresh and filling. It's tasty!
The Alfredo Pasta is yummy! The pasta is bouncy and cooked perfectly. I happily enjoyed the sauce's thick, soft cheese flavor.
The Mac n' Cheese is also a welcomed meal. It's soft with a gentle cheese flavor. It's a comforting taste.
The Cheese Pizza Bread is delicious! When I bit into it, some tangy tomato sauce squirted out. The familiar acidic tomato taste with its cheese created a comforting experience. Yum.
The soft-serve ice cream (labeled lactose free) is shockingly tasty! It's chill, creamy, and not too sweet. It's not gloopy ice cream. Rather, the soft-serve tasted very fresh.
[Underwhelming Food Options:]
The Corn Bread is dry, crisp, and unmemorable. It's barely sweet. And it tasted like badly prepared batter.
The Chocolate Chip Muffin is is dry and strangely bland. There's some chocolate sweetness, but the prominent taste is crumbly cardboard.
The Soft-Serve Ice Cream's Cone tasted a little stale and old. It's hard like a rock.
[Service:]
The Staff Member (Bobby) walked around and picked up my empty plates and bowls. Bobby is friendly, helpful, and hardworking. He assisted my table repeatedly, and Bobby expressed a motivated attitude.
Soup 'N Fresh (Chino Hills) is well-staffed. I saw many staff members. Unfortunately, I got the vibe/impression that some staff members worked way harder than others. For example, the staff near the salad bar mostly chatted and looked at their iPhones. I observed one lady just sipping her iced coffee and wandering around.
I also noticed that the Hostess Staff Member acted extremely unprofessional. The hostess would randomly wander away from her spot; the hostess would yawn repeatedly and rush her greeting to guests; and the hostess would "play around" at an attempt to attract the Salad Bar employees' attention.
For example, the Hostess Staff Member would repeatedly fire her hair rubber band across Soup 'N Fresh (Chino Hills). She fired it at the ceiling, and she'd fire it across. Personally, I had a good experience, but it appears that consistency and quality-control is a possible problem if Soup n' Fresh hires employees willing to openly "goof off."
[Ambiance]
Soup N' Fresh (Chino Hills) is mostly clean and well-ventilated. The location felt cozy, but its staff gave a mixed feeling of indifference, inexperience, or passion. Management needs to better vet their employees.
Overall, I genuinely enjoyed the food at Soup 'N Fresh (Chino Hills). The soups are phenomenal. The ingredients all tasted fresh. And the location is fairly clean and comfortable with competitive prices.
However, the observed immaturity and unprofessionalism of some staff members makes me question the consistency of their quality. I hope staff improves.
Regardless, I sincerely recommend.
4.5/5