SOURCE at Gilpin Hotel

We had an incredible dining experience at Source in the Gilpin Hotel, opting for the Source Menu with paired wines. The venue itself is stunning, offering a perfect blend of luxury and comfort. The customer service was exceptional attentive and knowledgeable without being intrusive. And the food? Absolutely sensational! Every dish was beautifully presented, full of flavor, and paired perfectly with the wines. It’s clear that a lot of thought and care goes into every detail. Highly recommend for anyone looking for a top-tier dining experience.

We were apprehensive after reading some of the reviews… but our experience was absolutely fantastic. The service was impeccable, Elle our waitress was brilliant, the long haired barman was also great. The food was sublime, divine, totally deserving of the Michelin star. The lobster, duck, rice pudding and chocolate dessert will be remembered for a long time. We both agree, the best Michelin star restaurant that we have visited. Also, the bread… wow. Just wow. Well done.

What a fantastic experience! The food was absolutely delicious. I loved being able to choose our starter, main, and dessert from three options, all paired with Ollie Bridgwater's signature dishes—simply incredible. It was a truly special three-hour journey of flavour. The service was top-notch, with many personalized touches from our servers that made our experience truly exceptional.

Outstanding dining at Source. From start to finish the meal was exquisite, every dish as good as the last. The restaurant ambience was spot on, a lovely, relaxing place to be to enjoy such a nice experience. The service was impeccable, every dish described in such detail, and nothing was missed, made to feel very welcome and the staff were lovely. We absolutely love this place and we can’t wait to return.

Sadly, it was a very disappointing experience at Source for me and my partner. This was booked by my partner as a surprise for my 33rd birthday. He knew I'd been to the restaurant previously when it was run by a different chef and named Hrishi. Knowing that I'd had an amazing experience at Hrishi, my boyfriend booked us in at Source. The night began pretty dreadfully when we sat at our table for 50 minutes before being served any food. I had to ask where the food was before being told the restaurant was busy. There was a lack of any proactive communication from the staff about what was creating such a delay. And from this point, the wait between courses was inconsistent and very slow. We chose the 10 course tasting menu which seemed very reasonable for only £120 per person. We were seated at our table at 19: 05 and by 22.10, we still hadn't been served all our food. We were so bored by the food and wait between courses that we decided to leave at that point. The staff here are polite and friendly, but something seemed to go disastrously wrong in the restaurant when we went. The food was aesthetically pretty in its presentation and tasted good. However, the taste fell below what you'd expect for a Michelin star restaurant. It seems strange because there are so many rave reviews for this place. All the trusted sources of review give this place great write ups. Personally, I can't see what the hype is. Perhaps it was just a bad night when we dined there. I'm not sure. Either way, it tainted our stay somewhat. We were guests of the hotel. We had to let the staff of the hotel know how we felt as we didn't want to pay for such a tragic and disappointing experience. My partner spoke to the Deputy Ops Manager and he kindly said we wouldn't be charged for the meal. This was much appreciated, but a shame as we'd much rather have had a great meal as big foodies. If you're coming to the Gilpin, my suggestion would be to dine at it's sister restaurant, Spice. It's a pan Asian restaurant also in the hotel. The food and service is far better!

We dined at the source in March. The food was exemplary as was the service The overall atmosphere was relaxed and welcoming. We had an excellent experience and one we look to forward to having again

Had a fantastic meal last night at Source. The food was excellent. A mix of classic techniques and modern ingredients interesting, delicious but still accessible. Service was great as well and we were well looked after by all the staff especially our waiter Connor who mixed professionalism with charm and humour. Having eaten at a more famous restaurant at the start of the week we couldn't help comparing and Source won hands down on food, service and value . Should be better known and definitely a plsce worth worth treating yourself.

We had high hopes, but unfortunately were let down. Service challenges: This was largely driven by negative experiences with the bartender and one of the senior front of house staff. The rest of the staff, especially Matthew, were very lovely and helpful. After arriving, we were escorted to the lounge for a drink. The bartender came over to take the drinks order and one of our guests ordered the margarita, but wanted it stronger, so with an extra shot of tequila inside it. The bartender looked annoyed that he was being asked to modify the drink and refused saying he was legally not allowed to put an extra shot into the drink. This is untrue as the UK regulation for Standard Pours and Measures does not cover this request. And given it was the very first drink of the night, the "serving responsibly" clause does not apply either. When the senior front of house staff came to take our food order. When being asked to select between the 6 course and 10 course, we asked him what the differences would be between the 2. To which the unhelpful and serious reply was "4 courses" and then went on to explain the maths of it. Rather than explaining what dishes we would be missing out and giving us some meaningful guidance about which one to consider. Having just been to L'enclume, and other Michelin star restaurants, where you can select between wine pairing options for e.g. a standard wine pairing Vs a premium wine pairing. We asked the same waiting staff member if there were options for the wine pairing. To which he looked annoyed and said "There can only ever be one wine pairing". So we were off to a terrible start. The meal: The food was largely enjoyable and of a high standard. However, At £95 for a 6 course tasting, we left hungry. The main of the beef was a tiny tiny portion, it was just one small medallion sized piece. We have definitely had better 1* 6 course tasting menus for £65. So, this was poor value for money. At the end of the meal, we went back to the lounge for our cheese course. We wanted to order some port with it, but we couldn't find the port in the sweet / fortified wine section. So, when the same bar tender came to take our order, we asked if they had port. He looked at us as if we were stupid and said "Well you need to look at the Bar menu". Disappointed overall as we were really looking forward to the meal. As a result, we wouldn't be recommending this experience.