South Bay Center

Southbay has it all. Great shopping with a variety of stores. And a couple of nice dining options too. It's also pretty easy to get to with It's central location.

I wouldn't recommend this place. Staff needs better training. First they told me to ask my doctor to fax a copy of my referral, which I did, I waited to see if anyone would get in touch with me, nobody did. I called to find out if they received the fax and was told that if I bring a physical copy, that would speed up the process. I brought the physical copy and told them how upset I was. The most common excuse was the fax system wasn't working, right. I schedule an appointment for 2/19/2026, then, I get I text message telling me that the appointment is scheduled for 2/24/2026. I'm 71 years old, have sciatica nerve pain, and here I am running around in pain wasting my energy. Thst place is a disgrace.

There's no doubt how much I love this place and their customer service is outstanding and top notch and gave me that chance with their progressive program no credit to build credit and get da computer of my dreams and love it,too bad that Amazon and lots of other retailers don't have this program and give the little guy a chance to build that credit that we all need, this will be my choice and my store for all electronics and a customer for life, a million thanks!..."

I walked past Pearl at South Bay at night on 9/23/21 and it's beautiful as shown in the stunning pictures attached. I went to Pearl on the following Saturday. It was an interesting experience. The food was good overall. We ordered lots of things from the menu totalling about $200.00. Without going into much detail about the food, which was very good, the service at lunch was slow. The waiters were a little too much interested in talking amongst themselves, as opposed to giving great customer service to the patrons.The drinks came over a little too slow, but the food came out fast. A new restaurant should be very careful in these times to make sure that the customer's are very well taken care of, with impeccable service. Cleaning tables in between courses and making sure that the lunch and dinner services are up to their expectations. When you're introducing a seafood restaurant in Boston it's very important to make sure that the restaurant is meeting expectations. There's plenty of competition.

Eh this place is alright. This is no Madison Square Garden!! By no means! But its nice, everything is labeled, you have plenty of employees around if you have a question. And a good verity of different foods.

I love this plaza! Not only because it is very well located in the middle of Dorchester but because it has literally anything you need. Please, take note 📝 There are stores for groceries 🌱🌶🥔🥗🥦🥒🥕, electronics 💡📱💻, renovations ⚒️🔨🪛, shoes 👠 👞 …. Beautiful and nice restaurants, even a Nail salon 💅 (Which I love!) and finally… a Starbucks (a very nice one!) I come very often and still there are stores I haven’t visit. It is a busy mall, so be prepared for a little hassle to park.

This area was very clean. Folks are nice here. Speak when spoken too. Even speak with a warm greeting ☺️ But it's still Boston! Not good vibes for me because I'm a fan of the STEELERS!!

Convenient, but hard to feel safe. The Mayor is ignoring, crime, drug use, homelessness. I don't know how and if these business can stay in business. People walk out without paying.

This should easily be a five star review however because of the parking lot and accessibility and just chaos going on, I've made it a four star. This place has all the major retailers, restaurants, and even AMC movie theater, so definitely a great place. No matter what you wanna do, you can accomplish it here you want to bargain shop at TJ Maxx easily done do you want to get some high-end perfume at Macy's? This place has got you covered. You're in the mood to cook a great dinner head over to the Stop & Shop also here, unlimited breadsticks God has your ticket no matter what you want. It is here. Just be careful trying to get into the lot and driving around a lot. You might hit a curb here in there as they just popping up everywhere. However, they have so many parking spots. You'll definitely get one, but you might be walking for a good hundred or 200 yards just to get to your location. This place is huge. With so many high-end retailers and restaurants, you would think that the parking lot would be better attended to seem to have an abundance of miscellaneous, dirty spots, and trash. Anyways, I'd still suggest that you come over here no matter what you wanna do you could spend the whole day here there is just too many places to go in too many things to do just come over and enjoy yourself.

Outside shopping plaza that is wonderfully close to both the Andrew Red Line station and the Newmarket Commuter Rail station. That makes it easy for shopping for Bostoners (Bostonites? Bostoneers? I know! Bostonians!). The plaza is chock full of big box stores, including TJ Maxx, Target, Best Buy, Party City and Old Navy. Dining options include Applebees and Olive Garden plus a decent Starbucks. Stop & Shop does the supermarket thing. And a movie theater. The shopping center does have a multi-story parking deck that is free for customers.

The Nike store does not let you use the bathroom.. Just spent nearly $400.00 there and the manager (who was quite dismissive) claimed it was for employees only. Not true because I used it before. Will be returning EVERYTHING. They won't get a dime from me ever again!

Very lame. Guess it is definitely a premium to have so much parking since the shopping center is in Boston. Well regardless, the parking lot setup here has way too many curbs all in the wrong locations and too many openings close to other openings that all need to be redesigned. Tenants are decent but all of the stores in this plaza are all busy (much busier than any of the chain's more suburban locations) and always filled with "nonsense". People over here are always yelling, seem unhappy, and just aren't all that kind (probably why I visit Dorchester so infrequently). Regardless, they do have a good variety of stores. They could surely use more small shops throughout, but it appears that the South Bay Town Center (adjacent to this, that just opened) seems to be addressing that need. I will completely agree with Mark J. that the stores in this plaza never seem interested in customer service and barely any of them are nearly as good as other branches of the same store. Generally the stores are not well stocked (Party City doesn't even have helium in stock to blow up balloons! Seriously, Olive Garden employees came over to Stop&Shop to see if they had toilet paper since they were out). Ridiculous. Entrances from both Massachusetts Avenue and from Allstate Road. Decent enough but could be considerably better and have less trash in the parking lot too. The MBTA bus allows causes major backups too, ugh. Good thing I don't live near here. 2 stars. Nearly average.

One of my favorite places to shop in Boston. Everything is close and parking is easy.

This place has really cleaned itself up in the last 5-10. I'm pretty impressed. The BPD has an outpost here, which maybe was the draw for a lot of new stores to open? Who knows. I'm sure it didn't hurt. The security guards ride some kind of Segway with 3 wheels. What would you call that, a tri-seg-cle? Zippy little things. My father is always prepared to see his work truck was broken into upon leaving a store. It hasn't happened yet, an we stop here fairly often. So, clearly the portly men on trisegcles are doing their jobs well. if I ever have to take my little sisters back to school shopping again, I may be dragging them here. So many stores in one place.

South Bay Plaza is the heavyweight perennial champion of terrible customer service. There isn't a single store in this entire plaza that cares about the abysmal service provided by their clinically-depressed staff. Best Buy - God awful Target - Almost as bad Home Depot - Probably a contender for worst location in the continental U.S. Marshall's/T.J. Max - If they had any staff, they'd probably suck. Stop and Shop - 25 minute check-out time on most days. Drivers will run you over in the parking lot to claim a space if you're not careful. No one makes eye contact, no one speaks to you, in fact, they actually try to avoid any interaction with you whatsoever. The less they need to do their jobs, the happier they look. It's actually quite amazing how terrible each store team is. It's shocking they are able to stay in business. The much-desired location has bailed them out of their laziness, year after year. If you have a car, go anywhere else. Might be a few miles farther, but worth it in the long run.

It's got all the big stores and lots of parking. Some will complain that it fills up on weekends but I've never seen that--you just have to park further away. The asian supermarket tends to be cheaper than StopNShop and that StopNShop might have some things cheaper than Target so it's good to price check.

I have been going to South bay plaza, now South bay shopping center for over 10 years. I have never experienced anything bad besides empty shelves at Stop and shop during the holidays as well as issue is the customer services with most stores. They hire employee that are not people person and they work slow like Zombies (LOL). I usually find what I need. Old Navy is my favorite store because I have a 6 years old daughter and I always find great things for her. Best Buy, TJmax and Party city have the worse customer service/ cashiers. They move very slow. I have not been to the new edition yet but it looks nice. Parking spot has never been an issue for me. I do agree that other outlet farther out has more options. They definitely need better customer service and that will make this place a perfect plaza because there you can find anything from material to repair your homes (home depot), electronics (Best buy), grocery store (stop and shop) and many clothing stores.... They also have a gas station and 2 banks, citizens and Bank of America!!!! one last thing...they also have a movie theatre!!!!

Very nice place with a ton of food options and along with Target and a movie theater this place is great.

Longtime customer, neighbor, and participated in the urban planning for the new additions. The developer has skimped on promised greening of the pedestrian areas. The pedestrian access improvement which was a major part of the approved plan has been unaddressed. It is still awkward to move from the new section to the old. It is becoming a denser urban joined to tawdry suburban shopping center. Maybe when the residential buildings are finally finished (should have been done sooner), there will be a better vibe. I also have to say I have moved out of the city and all the chain stores out here are better stocked and better run with better customer service.

This place = the great sociological experiment that never was.

I have to say that is awesome for 'one stop shopping' for me. Since I do not regularly have a car, when I do rent one I like to be as efficient as possible. For that, this shopping center is awesome. In one place, I found target, Best Buy, Bed Bath and Beyond, Super 88 supermarket, super Stop and Shop and Home Depot, plus who knows what else I did not see. I am certainly a fan and will definitely hit this place when I need to fill my trunk with junk

South Bay. I love it and hate it. It's SO convenient for me as I live less than a mile away, but about 50% of the time that I pull into that awful parking lot, I cringe. It seems like no matter what time of day you go into this place, there's just sooo many people. Many of whom appear to have difficulty navigating a parking lot. With that said, having this here does save me a heck of a lot of time of driving from one place to another. With Stop & Shop, Target, Best Buy, Marshall's, TJ Maxx, Kam Man, among many other options, there's always at least one place to get what you need. There are a few restaurants as well, although they are on the lower end of the chain restaurant spectrum - Applebees and Olive Garden (there's also a Panera, but seriously, who goes to Panera?).

The South Bay shopping center , in all fairness, is undergoing construction. At the end corner near Panera bread an AMC 12 theater ,Ulta ,and a Starbucks is scheduled to be open in the near future. Will update when open.

South Bay! The parking lot is kind of crazy, but they have just about everything you could need here. There's a ton of parking, maybe bus lines run through it or near it, and Andrew Square isn't too far away either (and they sometimes run shuttles to/from there). I go there a lot now that I'm in Dorchester. Honestly, it's a lot nice of a place to shop than it was like 7 years ago when I used to go from Southie. There is definitely not enough bike parking. Wish there was a rack near the police outpost.

Convenient place for everything! The parking lot is huge and so are the stores! Right off the freeway and easy to find. For whatever you need, there's a store there that probably has it, including food.

This place is chaotic, the parking lot is a bit of a mess, especially when there are cars driving over the lines. There is a decent amount of stores there but I always feel like there is something missing. I do like that the BPD have a presence there & the few store that when out of business has been filled. They do need to clean up the lot from trash more often & redo the traffic patterns in this parking lot.

So many great stores with such horrible crowd control. The general public that flocks this area is ridiculous. Always a headache to go in and out of

All the carts locked before the parking lot. We were unable to bring our items to the car. We also had out baby with us so carrying everything was difficult. I can't understand why the carts wouldn't be able to go to the target specific parking lot.

Great food like Panera Bread and more. Had coffee there once with a buddy and he liked it as did I. They serve great coffee!

I can honestly say that this place has gotten worse and worse over the years. I don't even feel comfortable coming here anymore.

What are the hours of operation? This should be stated. I live in Roslindale and have no car and find that the 16 bus carries me there easily enough. Every store I need is there. It's my first choice.