South Station

Overall South Station in Boston is pretty clean with good bathrooms. Sadly no chargers are here. The train for commuter rail and amtrak runs smoothly. It dies habe delays on stirmy days. Dunkin donuts is here if you need free wifi. CVS has two floor location for last minute items. Tavern in the square is good choice for sit down restaurant. Au bon pain, cvs, and pick n bite, and small food court (ie McDonalds or pizza) is offered for food options. I advise to look at train schedule ahead of time Please note this is for amtrak and commuter rails. The bus terminal is next door.

Currently under renovation and addition of a new building on top of the train tracks. Very busy, specially during rush hour. They've added a lot of new seating inside the station. There's a CVS store located inside, Dunkin Donuts, McDonald's, Regina pizza and few other food places. The post office is right next door. When you walk out the station you are within a walking distance to Boston Children's Musuem and not to far of a walk to the New England Aquarium. The station to the interstate buses is right next door. And the subway is downstairs. Perfectly located in downtown Boston.

The outside architecture is quite nice but the inside is chaotic, somewhat dirty and can be a little confusing when busy. It’s not too big, though - so that helps. Trains can be late occasionaly but are generally timely. The boarding area has a somewhat industrial look/feel that I’m not so sure I like.

Located in the centre of Boston where you can travel by bus, train any time and very conveniently.

As a company critic, want to help the passengers who are traveling on the Red Line---- Elevator not working at times, more stairs, look above you for signs for directions, Entered this terminal more than once. It can be busy and hard to find a seat in the commuter rail/Amtrak area. There are refreshments open to buy and snacks. Beware of the voice talking about the trains, important to listen to. There is a big screen where it mentions all the destinations with time of leaving. Most commuter rails announce your departure 10 minutes before it’s actually supposed to leave, for an example 12:30p leaving, announce 12:20pm. (Lots of traffic, uneven grounding, not a lot of stores around) difficult finding parking,

Route 128 late at night feels very dangerous. You get off the train and see drug addicts everywhere very dangerous. You’ll only ever see one police man trying to get rid of the drug addicts. They need to hire more Amtrak police!

We love taking the train, and it's way better than driving to Boston from CT. Our train was seriously delayed--about an hour, getting us into our hotel way past dinner time--7ish instead of 6. However Liz was friendly and helpful--like the only one who could explain no wifi, which helped, since we needed it. On the way back, all was perfect, except still no wifi, and Liz, again, was our favorite crew member.

My dad had an awful experience, after traveling 30 hours from Florida to Boston (one stop in NY) he found that the station was shut down- arrived around 1 AM. Not only were there no buses leaving to NH but the entire station was closed, so he was forced to sit outside. The homeless population continued to bug him for money for a few hours and then he finally had enough and decided to take a cab to his destination. Worst experience he said. The trip overall was good (amtrek) but south station itself needs some improvement. NY was a beautiful stop and stayed open, they should follow their guidelines.