Southern Maid Donuts

Always such a wonderful treat going to Southern Maid! I havent had their donuts in over six years and I missed their fluffy sweetness so much! I went to visit my cousins and they were planning on going so we tagged along. We got a half dozen of the glazed along with two twisted glazed--I swear the twisted ones taste different than the round ones, I swear! They were pipping hot so my mom and I split a twist and wow, so creamy and good. Their donuts are not too sweet, but just sweet enough to make you want to grab just one more. I can't wait to have another one either tonight or in the morning!! Southern Maid is a must whenever in the area!!

Went in the morning before 8am. Line was long, but that's expected. Ordered half a dozen and got cold half glazed donuts. Tasted like they had been made earlier that morning. They're supposed to be hot before 10am. This isn't the first time. I shouldn't have to ask every time if they're hot. Waste of time and money.

Baby if you want the best donuts in town then go here on Sunday afternoon around 4pm..the line might be long but it will move fast and the wait is totally worth it. Their donuts are fluffy and have the perfect amount of glaze on top. My son and I ate half a dozen before we could make it out of Shreveport! The service is perfect, very nice employees. We love Southern Maid!

I am highly disappointed in the quality of service and product I received today at the Southern maid donuts on Mansfield Road in Shreveport Louisiana! I asked for glazed donuts and two chocolate donuts, I went at 7:00 something p.m. because they're fresh and hot after 4:00 p.m. and the one that I usually go to that never lets me down on hearne avenue was closed today! The donuts I received were not even warm and I literally live right down the street! This is the third time I visited this location and have received horrible donuts! I feel like the packaging of the product is horrible as well! I don't eat the chocolate donut so therefore I do not want chocolate smeared all over my box or my glazed donuts or I would have asked for chocolate so they should have put those in a separate container bag or wrap them in separate paper! Give the type of service that you would want to receive or your family and friends! And whenever you try to call their phone never works. I see I'm not the only one who's had these issues and something really needs to be done about it! Especially the dry customer service! They barely speak if they speak! And they have the worst drive-thru setup ever! I'm going to start driving across town to go to hearne avenue or North market in order to get good fresh hot quality donuts from Southern Maid and that's a shame I have to do that when the one off of Mansfield Road is less than 10 minutes away from me! I have always loved Southern Maid donuts since I was a child my grandfather used to always take me and he was born in 1914 so they're a household brand in my family! They still have the best donuts if you ask me in Louisiana! But if this service and quality continues to go down I don't have a problem with Krispy Kreme and I will drive to Texas to purchase them with no problem!

Very disappointing, quality is nothing like it used to be to be. Eclairs are half the size the use to be. Cream filled donuts are barely filled with anything. This shop had the best chocolate donuts around. Now you order chocolate donuts and you get a donut with hardly any chocolate on it. Very disappointing. This is the only food joint or donut shop in Shreveport that you can’t walk inside and look through the counter and pick out what you want. 3 times now in a row I’ve been disappointed. Something wrong every time.

Southern Maid Donuts always delivers delicious donuts and kolaches! However, we’ve noticed that the regular (non-spicy) kolaches are often unavailable, which is a bit disappointing. Also, the service at the drive-thru on weekends could be more welcoming. The staff member at the window doesn’t seem very friendly, and it can put a damper on an otherwise great morning treat.

We had donuts from two different locations. The first location, on Hearn Avenue, did not take cards and there was no sign posted saying cash only. Luckily my husband had a few dollars so we could get our four donuts. The second location, on Mansfield Drive, said they had hot donuts available, however, when we received our four donuts, they were not hot. I expected hot donuts since that is what we ordered. We also ordered a cinnamon roll, which lacked enough cinnamon, and an apple fritter, which was just OK.

Hey everybody, you know I don't kid around when it comes to my sweet tooth! I'm a long time supporter of SM and I love the people who work the drive thru window.. But here recently I've noticed our donuts haven't been looking so great! We shouldn't bepaying for half cooked donuts, receiving donuts with one side golden brown and the other side white as dough. So, I'm asking kindly please get it together or you will be a customer short! Have wonderful 4th of July everyone 💙🩵