Southernmost Beach Resort

The location of this resort was perfect for our family. The rooms are pretty and clean. Plenty of space. Our kids loved it and we enjoyed the pools. The food was great and everything is so close by within walking distance to explore Duval street or go for a walk to see their beach area. We also got a golf cart at the resort and it was so nice to use. We will definitely be back again next year for our annual Key West trip.

This was our second stay at this resort. We love the Key West decor and beautiful pools. The main pool has music and some cute activities during the afternoon which add a little fun to an otherwise very chill vibe. The location is perfect, with many restaurants and sights within walking distance. We stayed in one of the guesthouses this time, and while the room was on the small side, the mattress was very comfortable and the AC worked well. The breakfast included with the guesthouse rooms is excellent! There were cooked to order eggs as well as bacon, potatoes, grits, parfaits, and other choices. We will definitely be back and I strongly recommend this resort to any couples looking for a Key West resort with a lux but chill vibe at a relatively reasonable price.

Not only is the property stunning — with breathtaking ocean views, relaxing pools, and beautifully maintained grounds — but the community events truly set this place apart.||We are lucky enough to attend many of their community swim nights, and it always brings pure magic. The highlight? A real-life mermaid swimming and interacting with guests — the kids were absolutely mesmerized. It felt like stepping into a fairytale!||The atmosphere was made even better with live local music playing in the background, creating the perfect island vibe. And just when we thought it couldn’t get any more “Key West,” someone began blowing a conch shell — an iconic, soulful tradition that gave us chills.||This resort does an amazing job connecting guests with the true spirit of the Keys. Can’t recommend Southernmost Beach Resort enough — it’s a must-stay for anyone wanting an authentic and enchanting Key West experience! Amy and Mermaid Dorian are top tier! ⭐️⭐️⭐️⭐️⭐️

Justin went above and beyond in welcoming me to the southernmost beach resort. He made sure my stay here was absolutely amazing. I loved the room being right in front of the pineapple pool. Complimentary champagne upon arrival was so good and appreciated. The property is beautiful. It’s spread out so you do have to walk some to access the other pools and amenities. All in all I’m thankful for the experience here. Thank you Justin xo

I loved this resort, the staff were very friendly, offered complimentary champagne and kept the resort clean. It's perfectly located on Duval, and a local beach within a 3 min walk. There are 3 pools on the property with 1 being a quiet vibe and spa is also on site. Spa was great and well worth the money, I had Judith and would highly recommend her for spa/ massage services. Parking is almost never completely full, we didn't have issues finding a space and despite being on the Duval side it's quiet. Key West really doesn't seem to be over crowded at all, even it being memorial day weekend it was just nice to vacation without it being overcrowded. Just be advised since key West is an island the fresh water is pumped in from the main land so water pressure is low flow but I didn't mind it. I'd come back for sure in the future. Plenty of water and ice machines and public uss trash bins. One negative I had was room service would take our wash clothes daily and never replace them. I asked for some at the front desk and never got any. But I will say they made up for it with small things like leaving towels out for late swimmers and leaving water in our rooms daily. Thanks so much all!

This is an Extremely Excellent Resort. The staff at the front deck, were very nice and helpful. The food at the Cafe was Excellent and the portions were Large. The drinks were great. We used the Shores Pool, and had a Fabulous time. The Resort was Large and well maintained.

Stayed in the Avalon in May and it was the perfect location and room was well equipped (and the AC worked great)! Loved all the pools that were available, especially the Shores Pool that is by the beach because of the music, the pool bar, and the fun atmosphere. The location of the resort is perfect as well! Just south of the action on Duvall St, perfect for walking to your favorite bar or restaurant, but just far enough out of the way that you don't get any noise. My husband and I would definitely stay there again on our next trip to Key West!

We were convinced to upgrade rooms and we agreed however we ended up in a room with a broken thermostat and had to sit in a sweltering room all even while the handyman was in there and finally had to move out of our room eventually at 1030 pm. My kids are young and it made our night a disaster. When I spoke to the front desk about it the next day they completely blew me off, just asked if the air conditioning worked in the new room. No acknowledgement of the disruption it caused for our family. I will not recommend this hotel. Edit: I was contacted both from my internal review and the google review with a much more professional response. It was a paid upgraded room and they offered to refund the $100 upgrade fee. I truly appreciate that, and wish this could have happened during my stay. I didn’t feel comfortable asking for anything such as a room clean up or extra towels after that.

Back a 3rd time. Amazing experience! We had the same room in the 8000 block, bottom floor, front door overlooking ocean for ocean view rate. Love that there's a few pools to choose from. Great music and lively entertainment. Do not recommend the food at the bars. Not appetizing at all and we tried a few things. Check in wait was long again and room wasn't ready until 3 when we requested early check in, but we were able to request specific rooms, so that was good. Room service is great as is the convenient location! Highly recommend!

Completely unorganized resort. Our room had no dresser or drawers of any kind. Housekeeping was very inconsistent, no enforcement of posted rules. (Kids in the adults only pool, smoking on the non-smoking private beach, topless women all over the resorts beach and pool, regardless of families with kids or people eating at the restaurant at the beach. Hotel staff doesn't appear to care about much of anything.) The resorts main pool was opened to the public one full day occupying every open seat and the whole pool, even though we were all still charged the resort fee that day anyway. I wouldn't return if the rooms were free.

The resort was beautiful and convenient to everything, however I booked a room with a side view of the ocean, and upon checking in, my room was across the street from the ocean. The amenities came at a high price that I didn't expect to have to pay for. Had to pay almost $50.00 a day to park the car in their parking lot, coffee, toiletries, beach towels was also an upcharge even if you didn't use them Never got a washcloth the whole time we stayed , ask 3 times for them. Hand towels had to get myself off the cleaning cart that was parked on the sidewalk, No washcloths on the cart :( So a 4 night stay was an additional $435.00 just for those amenities, that should have been explained when booking. So beware of hidden charges when booking online at the Southernmost Beach Resort.

We're 5 days into a 7-day stay. The room is comfortable and quiet yet close to Duval Street. However, none of the televisions in our hotel block (Duval Gardens) work properly. No luck after several maintenance visits. It's not a huge deal, but I expected more from a luxury hotel.

The hotel tried to upsell our employees who we were paying to stay there. The hotel automatically charges for parking whether you have a car or not. In other words, their policy is "charge first" and of the guest checks out in person and notices, then remove the $30 per night fee. The representatives at desk are not very knowledgeable. The worst part is when you call ahead, no one picks up a phone. My voicemail was not returned. Disappointing.

This is what I wanted to know before booking this hotel in Key West. The trick with booking this hotel is making sure you get a building and location with Ocean view. If you don't get the right building and view you could get a balcony overlooking a parking lot. We were in the Atlantic building (6000's) two balconies away from the water. Not ocean front but ocean view and it was fantastic. My parents were in the 8000 building and had ocean front and a private balcony next to the pool. I loved being close to duval street and near great restaurants like Louie's Backyard, Banana cafe, La Te Da, and so close to jet ski access as well across the street from the Trolley stop and diagnal from the butterfly museum. You also have a cuban cafe and local grocery across the street. On paper it looks like this resort is too big and distant but once you walk around you realize everything is closer than you think and easy to get everywhere by foot. I liked the beach and hammock area. Bars near the pool serve drinks and food. I had the Cuban panini... so good. Hiccups: Horrible service with regards to room cleanings. At 9:30am a woman walked into our room to clean. We asked her to come back after 10:30. She did not return but did put some towels and 2 waters in a trash bag outside our door. This resort is expensive. I expected more than a trash bag by the door. They didn't sweep our room the entire time nor wiped down the bathroom. This place has ants, so keep any food tightly packaged. We used the QR code like they requested to get items such as clean coffee cups and another blanket. Nada. No one ever responded or delivered anything from the QR code. Front desk didn't pick up. We had to walk to the front desk to request items. We made our own bed and just got by. We are not high maintenance but again..... this place is expensive so we hoped for far better service. Bed mattress tilted a little to the left, but other than that... bedding was ok. Decent sleep.

We love the hotel so charming and u can walk everywhere,ask for the reception name Adam he upgrade our was so wonderful

Always a great stay, perfect location, desk staff is always great. 10/10 would always recommend to anyone going to key west.

Location, Location, Location. they have their own private beach. very comfortable, very clean heritage property in excellent central location right on the beach and centre of Old Town. Lovely verandah, garden and pool. Very good breakfast. Very helpful staff. Parking was on site and very good. minutes walk to the Southernmost point buoy.

I had stayed here many years ago and loved it so decided to try it again for our Labor Day weekend/birthday trip. I had Amex points to use and settled on an oceanview room as that's what I had stayed in before. The place has definitely expanded since my last stay. The front desk staff was super nice and acknowledged by birthday. She even looked for an upgrade but there were no oceanfronts available. She did give us a super nice room in the sunset building with a private balcony which was much appreciated! The room itself was clean, spacious and comfortable. We had a nice view of the beach and the pool. I personally like this end of Duval since it isn't quite as busy. It also forces us to get out exercise walking down to Mallory Square and that area. It was just as nice as I remembered and I'd definitely go back.

I have never been to Key West, but after staying at the Southernmost Beach Resort I can not wait to go back. It felt like we were on a remote exotic island outside of United States. I normally do not do lists for my Yelp reviews, but for this one, I think it will work. Positives...The location close to Duval Street is wonderful, some people might not like the layout of the hotel but we loved the different places with different amenities, our room was in the best place...7205, we loved the pools, it is the best pool food I have ever had, the gym was small but really nice especially the Peloton machines, the lobby was beautiful and the fruit water tasted great, we loved being able to rent the bikes straight from the hotel, having our rooms cleaned everyday with new towels felt great because not many hotels have done that since 2020, and the complementary water and ice by all the pools was a little thing that goes along way. Negatives...this is not the hotels fault but the seaweed smelled bad most days and horrible the last day, the lounge chairs at the Pineapple pool, for me, were incredibly uncomfortable, we were there during the Masters and the TVs at the pool were not all working, the floor in our hotel room was incredibly dirty...our feet were black by the end of the night, and the tanning pier was a little bit of an eyesore. I would recommend this hotel to everyone, and it would be incredibly hard not to stay here the next time I am in Key West.

Restaurant hostess was rude. Breakfast not available till 8 am. The room was sparsely furnished with dim lighting, hard beds and terrible pillows. Late room cleanings on all days we were there. Calling this a resort is overrated - it's street-entrance rooms with loud outdoor activity at night making it hard to sleep. Pools are smaller than appear in photos. Water pressure and temp was low in showers. Limited tv channels. The ceiling fans/overhead lights are on the same frequencies so be ready for your light to turn on in the middle of the night when your neighbors come home! Upsides were it has a beach area and is convenient to Duval St.

Make sure you check with the office cause they won't tell you when you book ahead and pay a fortune for a beach view about construction.

If you are using GPS, you will want to input 1319 Duval St and not the name of the resort. Typing the actual address will take you to the front of the property and to the front door of the lobby. Typing the name of the property will get you to the property but not directly to the front. I did not stay at the resort overnight, however, I did purchase a day pass with a cabana. My day pass option did not include access to a room. The purchase of the day pass was for me and up to three other guest. Which is around $75 per person. This includes access to free parking, all the resort amenities, restrooms, a $100 food & beverage credit, and a beach view cabana from 9-sunset with a dedicated server. I would actually recommend the day pass with the cabana rental, especially if you are planning to spend the day/night in Key West. We had accommodations in Old Town, so this option allowed was good for us. Upon arrival, the staff were very nice. I was slightly concerned that we didn't get a parking pass, though parking on property was free. I'm not sure how they can tell which vehicles belong to guest and which do not. It's important to know that the beach view cabana's do not have direct beach access. This was disappointing, however due to the location of the cabanas, there is no safe entry point to the water. A short walk will take you to a safe place to enter the water. The cabana however was in a very quiet section of the resort which was great for napping and relaxing. The bar near the cabana was not opened, but we had a dedicated server, so this was not an issue for us. There is apparent hurricane damage to some of the former sun bathing decks, so those are not available, but there is amble seating with direct sunlight all over the property. We spent some time in one of three of their pools, the one closest to our cabana, and the largest one on property. It was standard, and we enjoyed it Our server Autumn was great. She offered great recommendations, and overall made sure we had everything we needed. We ordered several drinks and an appetizers for lunch, which we have no complaints about. Access to the cabana starts at 9 and ends at sunset. However, servers leave at 6, and you can stay until after sunset without worrying that someone will ask you to leave. The staff are busy doing other things. While I do think there is some work around atmosphere and logistics that could improve, I would still come again. I don't think this would be a good option for those who typically select 5 star accommodations and experiences. However, if you're looking for a place to relax, maybe get a little work done, have a few drinks, nap, and eat - this is a good option.

our family stayed here for a Celebration of Life. I booked 7 rooms. we've previously stayed here (a while back) however, when I got home and checked my statements we were charged for parking! incredible! we are guests and should not have to pay to park our cars. they give you a parking placard so they certainly can check for illegal parking. it was $40per night plus taxes. such a fine resort but shame on you.

The Pineapple pool is the best pool at the resort!! Gabriel and Sean are the best bartenders around!! Both were friendly - take the classes in the afternoon for a great experience!! The knowledge they both have is remarkable!!

We had delays and cancellations our entire travel day only to arrive at Southernmost to our reserved room unavailable due to a maintenance issue. The manager Jody-Kay empathized with our day of bad luck and put us in a beautiful oceanfront room. She was empathetic and personable. She also gifted us with other much-appreciated amenities. We were celebrating our 20th anniversary and spreading my brother's ashes in Key West where he lived and loved. Jody and her staff were friendly and accommodating. Thank you Southernmost for the most amazing stay in Key West we've ever had. We will definitely be back.

We were very disappointed by the lack of just basic service at this resort. On two days in a row we had to continuously call to request our rooms be cleaned. Towels were not provided the one day it was cleaned, The staff was unresponsive and kept making excuses. NOT a fully functional resort!!' Kiki

It was our first trip to Key West and I was so excited to stay here. Wow, I was so disappointed in this property! They paint a lovely picture on their website, but it is not the "resort" they claim they t is. Let me start by saying the staff is great! They are welcoming, attentive, and friendly!The grounds, pools, and lobby are nice. But the Duval building is a MOTEL (entry doors that open to the parking lot, in room window AC units, doors that do not close properly, etc.). Some of our issues: no hot water until 5 minutes or more into your shower. Or waking up to leaf blowers right outside of your door way to early on a Key West morning. Or the musty odor (not beachy humidity tropical weather smell you would expect, more of a wet towel stench) in the remodeled room. Or the curtains that do not close to compensate for the window "blackout" shades that allow morning light to filter thru. Or,,,or,,,or! Other buildings in the vast complex might be better, but I can only report my misfortune. I love Key West and would not allow this mistake to ruin an amazing trip! I am posting this buyer beware review because now I understand that there are plenty of options in this town to accommodate whatever experience you desire. If an expensive MOTEL is your thing, you have found your paradise. Just know there are other options available.

Purchased a resort pass for the day to enjoy the amenities. The resort was nice however, felt like it was fairly open to the public to wander into the pool/bar area so paying for the passes seemed pricey. Had amazing food at the pool bar that came from the Southernmost Cafe. Best shrimp cocktail and calamari- really really good!! Also got the Turkey wrap and chicken tenders. Felt a bit guilty eating the chicken with all the chickens and roosters hanging out around us... We were on a quick family trip and had our son with us. The pool was nice with a beach/ocean view and we stayed for a few hours. Quick realized that the afternoon was turning into a big party with lots of drinking so we leafy earlier than planned but didn't seem like the best atmosphere to have our little one any longer. We would def eat at the restaurant on another trip but not sure about the resort pass again would be worth it.

First off the price we paid to stay July 16-23 2024 was very high. We had a king room with a " balcony " actually looked out front lobby parking lot . The room was in the older building not good. Housekeeping well let's just say they straightened up the room one day other days never came by. The beach was awful as in it was covered with seaweed. I asked the attendant if they ever cleaned it off and he said yea early in morning. I have stayed here many times and the beach was constantly cleaned off. I think this resort chose money over service as so many things " lack in cleaning ". VERY disappointed this trip and will never stay at this resort again too many changes for the worse. The pools were dirty yuck! Sad to say this place has gone down hill. Once you stay you kinda have expectations !

The setting is beautiful. To have a view you need to be on second floor and they do not have elevators. The resort spans blocks and there is one restaurant called the Beach Cafe and the food is marginal at best. Staff is NOT friendly and they do not look you in the eye. Nothing is good for anyone with difficult walking. Rooms are musty and doors do not close properly. I will just also say, the safes are not safe. Pools are nice and there are 4 of them.

Don't like being ripped off - who does? That's how I feel after paying $348 for a room the size of a walk in closet at the Southernmost Beach Resort. The bathroom door in the room had a glass panel which not only did not allow for much privacy but allowed the light to shine on whoever was in bed. There was a dresser but little else (no chairs) to put your items on and the lighting was minimal for putting makeup on. There was barely room to walk in the bedroom. Never have I paid so much for so little at a hotel. Very displeased.

Wonderful! We stayed four nights in March and had such a wonderful time from the moment we checked in. We were served Champagne by Dan on check in and had a wonderful room in La Mer. It faced the street with a big porch and we people and rooster watched while enjoying refreshments. We had a wonderful breakfast hosted by Ophelia and every staff person at the hotel was super nice and helpful. We also took a tour of the butterfly garden across the street which was part of the hotel daily activities. I'm not sure I have ever stayed at a nicer hotel. My kids loved it. The room was big, the bathroom was big, plenty of hot water in La Mer. I don't know about the other rooms but I walked the entire property and it was nice all over. I never had a problem getting a lounge chair at the beach and I liked that there was a restaurant and bar right there. I highly recommend this property. If you are thinking about staying at the Reach don't do it. We left after one night and came here and were so glad we did!

Did a pay pass at southern most beach resort and I LOVED IT! The resort has 3 pools. 1.kids pools 2. Tranquility pool (loved this one) so quiet and peaceful and lastly 3. A regular pool with a bar and beach view. The beach was clean, clear with soft white sand. The beach also had a bar/restaurant. At this bar I ordered fried calamari, natural coconut water + rum inside a coconut! I recommend trying this drink. Around the resort they had hammocks. This resort is also nicely located, there's lots of restaurants around it.

The restaurant is really good. Their coffee was phenomenal. However the view was amazing. The staff was very informative. The food was great.

I've been a Key West resident for a little over three years. In that time I have had the pleasure of experiencing most of the venues on this island. I always enjoyed my visit to the Southernmost Resort. But for most of us locals that live on the north end of the island it's rare, that we travel to the Southernmost because of traffic, parking and tourist. Additionally, pricing is pretty steep here. Recently, we discovered that the Southernmost Resort hosts a very fun, interesting and entertaining trivia night on Wednesdays. Best of all, it's free to play trivia. The host, Amy Andrade, who is a local historian and author and may I add entertainer) is both the MC and referee of this unique event. Now, every Wednesday, my wife and I, along with a group of other locals, make our way to the Southernmost Resort to participate in this event. We eat, drink and really enjoy ourselves. I highly recommend this wonderful activity to tourists and locals alike. Thank you Southernmost for your creative and insightful idea to lure us locals back into the thick of things.

After following Southernmost Beach Resort online for a few months and seeing their "amazing-looking" rooms and swimming pools, we had high expectations. Unfortunately, our experience staying there was downright disappointing. Southernmost Beach Resort comprises several properties that appear to have been purchased over time and "assembled" into a resort. It was not built as a resort and lacks the cohesiveness and amenities of other resort properties. We paid extra for an upgraded room in the adult-only section of the resort. The upgrade wasn't worth the additional cost. Our room was in an old, run-down house, and had stains on the carpet, and the bed and other furnishings were worn out. The air conditioning was noisy, and we struggled to keep our room cool. One perk was the resort is located in Old Town and within walking distance of many restaurants and popular attractions, including the Southernmost Point of the US, the Hemingway House, and the Key West Lighthouse. Southernmost Beach Resort is also a short walk from Smathers Beach - the best Key West beach. We don't recommend Southernmost Beach Resort and wouldn't stay here again.

This resort has so much potential, but they dropped the ball on so many issues during our recent stay that I can't in good conscience recommend it. I'm not an overly picky traveler. I do wish to get what was advertised as included in my stay. The photos make this place look luxurious, but it is not. It's a shame this resort isn't better managed and the staff has clearly received little hospitality training. There were smokers nearly everywhere at this smoke free resort including out on our private balcony ....vomit was left on pool surfaces for days...there are too few lounge chairs at the Shores pool and beach... no wi-fi was available in the Island building... housekeeping arrived 1 day out of 4 leaving us to track down towels on 3 days while they parked their cart right outside our door daily so close we could hardly get in and out the door (too bad it wasn't loaded down with towels).. . On check out day they began knocking on our door every 30 minutes at 8:30 am (checkout is 11) ... and I could go on, but you get the gist. Don't waste your vacation here. Go up to Opal Key, or over to Casa Marina or even better, Tranquility Bay on Marathon Key.

Southernmost Beach Resort is clean, comfortable, large, in good condition and is well-located. Check in was easy. The concierge is friendly. Parking is not free. The lobby is "beach luxurious". Side note: I really need to trademark these phrases - "instagrammable" is now a thing. Depending on what section of the hotel you're staying, you are (1) 1-3 blocks away from the "Southernmost Point of the Continental US" barrel, (2) across the street from the Key West Butterfly and Nature Conservatory, (3) around the corner from Ana's Cuban Cafe, (4) a few short blocks away from the hopping section of Duvall Street. This hotel is spread over several blocks. Would totally stay here again.

My husband and I ate at the outdooor water front restaurant. The views were beautiful however you do not want to eat here. Service was slow and I had to send back my food. The conch chowder tasted like canned tomato pastes and the grouper was tough and rubbery. Very disappointing

We had a great stay at this beautiful resort. We were able to walk to everything and enjoyed the pool, the bar, and the restaurant. The rooms were clean, well appointed, and well stocked with everything we needed. Mayrana was super friendly, gracious and acknowledged us on repeat visits at the bar for happy hour. Awesome happy hour with half off all wines and we enjoyed our cauliflower both nights. We ate in the dining room for breakfast two times and they were very efficient, professional and knowledgeable about the menu. I want to recognize the food runner Renato, three bus boys: Ramon, Anna Jean Patrick, and Jean. We enjoyed Angela as our waitress on the second morning. I appreciate that the housekeeper did leave extra waters for us when we left her a note. It was also nice to see on the morning that there were three managers checking on everything. Jules helped us multiple times at the front desk and was very approachable. We would recommend this hotel to anyone.

First time visiting the Key West for a work event. The first hiccup came when I got into my room and saw that my toilet was full of piss and the flusher wasn't working. I had to wait for maintenance to diagnose and fix it with a new part that took 3 visits. Due to being on a tight schedule and needing to wait around, I missed team dinner. That made me wonder how closely they clean the rooms and make sure things are in working order. Second hiccup came when I forgot my sweater and due to flying home, I had my girlfriend coordinate calling them with the room info and missing item. They were supposed to call her back to get shipping info. All of a sudden I have a $70 charge on my card and next day shipping. I am super annoyed that they didn't discuss this first cause that was actually more than the sweater. Next they also sent it to my old address where I don't have access to and it is across town. This could have been solved if they discussed shipping and get consent to ship it back. Two great annoyances to start and end a trip to the Key West that was overall great, but no thanks to this resort.

We tried to stay at our favorite beach resort again this year. First let me say the Southernmost went above and beyond by returning our deposit. They did not have to do that. Here is my tale of woe. Day one. Amercian Airlines RUINED our whole vacation this year. We board a plane from Las Vegas to Charlotte and connect to Key west. We push back from the gate and the captain announces that one of the computers that control the control surfaces on the aircraft (airbus A320) has failed. Back to the gate at Vegas we go. He said it would take over an hour so we will miss our connection to Key west and there are NO other later flights. SO we get off the plane and rebook for a 5AM flight to Key West thru Dallas on the next day. 5AM what could go wrong? The plane leaves the next morning and we arrive at Dallas to find our flight to Key West is delayed. 4 Hours . THEN CANCELLED. In a panic we wait on the American service line for 4 hours and book the LAST two seats returning to Vegas. Day two ruined. I was keeping Southernmost informed all though out this sad affair. The desk woman was actually genuinely sad as was I that two days we tried to get to Key West but it was not in the cards. I expected to lose at least the deposit but she told me she would refund the deposit. They did NOT have to do that. The last time we were at Southernmost was 8 years ago. First a hurricane and then the scamdemic. SO we were REALLY looking forward to returning. Next time I will book from Vegas to Miami. So if American screws us over again, at least I have the option to rent a car and drive there. I can not praise Southernmost enough for their concern. I have however a visceral hatred for American Airlines. We will try again next year. For now it is just good to be home again (two days in a row) LOL. God Bless you Southernmost!

Go see Gabriel at the Pineapple Bar on Tuesdays at 3:15 for the tequila tasting events! Great customer experience!!!!!!!

I'm only giving this hotel the three stars because I'm rather disappointed in a hotel that charges $1200 per night and lacks services that you would expect for my $1200 per night room. To start with, the ice machine located in each of the buildings which are separate from other buildings, did not work, which is very irritating. I called the front desk and asked where we could get ice since the ice machine was out of order, and they told me to walk to another building to see if that one worked. Again very irritating since we spent $1200 per night. There is no room service at this hotel. The parking slots are painted at the width to fit golf carts. You can't help but bump and the car is next to you because the lanes are painted so narrow. If you pay close attention to the blankets and covers on the bed you'll notice how cheap they are. They look like something you would get at Walmart for $12.99. The cheap quality linen is used at this hotel. And of course once again very irritated cents the rooms are $1200 per night. We did not have hot water the first night we were there. No one ever came to fix it. Next time will stay somewhere else more worthy of $1200 per night. We will definitely not be returning to this hotel.

Book at your own risk. Checked in few days ago for three nights, the room we booked doesn't exist. Instead we were informed "under renovation" but honestly, advertised as a king room with balcony... there are NO balconies located anywhere on or in this guest house. King room is a king size closet. Husband and I are walking all over each other. TV programming is a D- at best. Look, I'm not the biggest sports fan but they don't carry ESPN? No network TV, no satellite TV. Don't even ask me about the News programming they do carry. Disappointing. Yeah, Sky News from Europe, at this point, not my priority.... nothing personal European friends. One highlight is the resort staff were fantastic, I can't recommend the hotel though.

What an AMAZING resort! We stayed for 10 night in April, had a great room in the La Mar Dewey, ocean front room! One word, AMAZING!! From the time we checked in until check out; EVERYONE of the employees who worked there were kind and friendly, they went over and above to assist us! They even found out my husband's bday and the Housekeeping staff brought a nice bday card and a nice bottle of wine for him! Great location to everything! we walked and used urber a few times, really no use for a golf cart.... The property was clean and updated! The restaurant, bar areas were also great! Would recommend this property and we will be back! Just a beautiful, well kept place to stay!

For the price point FOOD & SERVICE SHOULD BE OFF THE CHARTS!!! Especially when there were only 3 tables with folks. But, s food was mediocre at Best & Service... We could have waited on ourselves had we had access to the kitchen! Waste of time & money.

The most unprofessional and insanely rude staff. They have a good view, that's it. If you want to pay a lot of money to not enjoy your vacation, this is the spot!

This is such a beautiful resort, but very pricey. There was hurricane damage that wasn't made aware to us we had a beautiful room but the deck leading out to the water is now a place for pigeons. Our front window also wouldn't close but we were able to let maintenance know and it was resolved. The three pools are all pretty but the water at the shores bar was so hazy we couldn't really see the bottom. Beach is beautiful, sadly we went during seaweed season and the smell can be pretty overwhelming. The resort is spread out over three blocks which is something to keep in mind if you're looking for somewhere with everything in one spot.Would stay here again due to the location and amenities but there were a lot of empty promises.

They had a system failure and had to manually check in everyone. Their recovery was as good as one could expect under the circumstances. The staff said it never happened before. While people were frustrated, they got through it well. I credit them for staying calm and working through it.

What an amazing Experience! It was our first time visiting the keys and 'Southernmost' made it such a memorable experience. The Service was nothing less than amazing as we encountered an unforeseen issue that was quickly resolved by the nicest, genuine, and sincerely the best staff ever~! Kudos and Sincere gratitude to both Ann Marie and Irene who took care of every need and then some. Our amazing experience started within minutes of arrival and I cannot say enough about the people who were there to ensure that my Wife and I had a memorable and wonderful Anniversary stay. We will visit again and I am certainly bringing gifts for both Ann Marie and Irene - simply the BEST people ever!!!!!

Hello Yelpers! This review is a little different than my normal, but I believe it's needed. I stayed at this resort many years ago and absolutely loved it. It was clean, quaint, and everything you needed was located on site and everything was walking distance. I was a bit disappointed this stay. Although the property has expanded and the rooms are okay clean wise, this resort is definitely not handicap-able or luggage friendly. Only one building (700) was the only one with an elevator. Service: When we arrived, we got to the resort pretty late, just before midnight. The staff was friendly and all greeted us with such positive attitudes. Definitely a plus since we were exhausted from driving and traveling. When we had our room assignment, we realized we had to carry our luggages up to the second floor since there were no elevators or even hand carts to help. When I asked for a different room, we got moved to a room not prepared fully (not their fault) and also did not have an elevator. When we made the move, I was asked if there was an elevator and they responded yes since we were told they connected. When we got to our new building, much to our surprise, the building did not have an elevator and the one next to us did not connect to our building. Since we did not want to fuss and we were extremely exhausted and now disappointed, we accepted the new room. Much to our dismay, we were given incorrect information. Amenities: There are two pools located on site. Thankfully, when they moved our room our view and pool were much better than our original room. We made the most of it and our stay. There is a restaurant on site, which was ok. We did eat there a couple of nights, but service is hit or miss. Anyway, the resort does have its own beach area and relaxing area with chairs and hammocks. This was probably our favorite part of the resort. Cleanliness: All together the resort was clean. One thing to look out for is all the roaming roosters. Although they don't both anyone, they do make quite a mess. The resort does need to do a better job at cleaning up after them as it makes the resort look dirty. Overall, we had a good stay. If the resort did have better guest accommodations, we would give a higher star rating. Until next time, happy Travel Adventures!

We booked on Vrbo at a premium price and the pictures on the listing were completely different than the reality (shame on us for not doing more of our own research). When we arrived we were surprised and a little shocked to see a mediocre hotel but we had already paid so we went with it. The staff checking us in were less than friendly. They didn't have our "check in drinks" like described. We were signing paperwork and realized not only did we pay over $300 per night on Vrbo but we had resort fees and parking fees that added up to almost another $100/night on top of the VRBO nightly rate. WiFi was too weak to even connect from our room, the beds are old, thin and hard, pillows have seen better days. There were suppose to be 2 beaches but one is closed "under construction". We still had an amazing time in key west but soooo overly disappointed in the stay and cost to stay. It was not even close to being worth the money we spent. We will not be staying here ever again. There's too many other great options in the Keys than to be mislead and charged way more than the value received.

I am terribly picky about the hotels I stay in, especially when I pay almost $600 a night. When you come to Key West, hotels are not cheap. Especially if you want location location location. The southernmost beach resort is no exception. The resort is comprised of a multitude of different buildings. It's clear that they made a purchase of multiple (very different) properties in the area. We were traveling very late and arrived at almost midnight. The front desk receptionist was so helpful. When we first got to our room there was a paint smell that was very overwhelming. We went back to the front desk and they were so kind and willing to work with us. They gave us another room in close proximity. We stayed in the Gingerbread are and the room was honestly just what we needed. Spacious, comfortable, a great AC unit, great bedding/pillows, a cute bathroom, and right on the water! Once again, I'm particular and I can't say enough great things about the rooms here. I've seen some negative reviews but every room I saw at this resort was very up-to-date. I am thinking they just went through a remodel hints even the paint smell. The one complaint I have (hints the 4 star) is the daily amenities charge. This was not made abundantly clear when booking. It wouldn't have changed our minds, but it certainly would have been helpful to know. Parking is also a nightly rate which is to be expected, but the amenities fee was a little much considering we don't plan on using any of the amenities. Overall, great location and friendly staff. Beautiful beach, lovely restaurant. We will likely be back!

Terrible water pressures its dribbles down ur back like a hamsters water wheel. Honestly embarrassing I'd rather rinse myself in luke warm rinse piss than take another piss in this god forsaken cesspool.

Amazingly customer service! Great beach space right there with a full restaurant and bar! Easy to walk to local attractions.

As a visitor, we really enjoyed our day at Southernmost Beach Resort. The staff was wonderful and we had full access to the property with our Day Pass. With the pass, you are provided with beach towels and you have access to 3 pools, several small beaches, docks, lounge chairs and restrooms. Use your cash or credit for bar and restaurant purchases. I'm not sure about the ongoing music schedule but we had a great time enjoying the music of a 2 man band (on a Tuesday) at the Pineapple pool. We also had massages that were fantastic. You get 10% off spa services with the day pass. Many of the lounge chairs were already taken by the time we got there so I recommend you go a little early to homestead your spot. It was a very good day.