R T
Google
Friendly staff but should’ve announced their “no laptop” policy earlier before ordering eat-in food, or post it somewhere obvious.
Space is very limited and can get quite noisy and overwhelming sometimes. For some reason, families with noisy children love visiting there.
Food was ok but nothing special for this price.
(In response to the owner's response as shown in the attached photo:
Thank you for the clarification and I am so sorry that I did not notice your carefully placed "no laptop" posts. However, having a policy posted is not quite the same as making sure it lands in a way that avoids confusion in the moment, especially for first-time and neurodiverse customers.
There are plenty of places nearby to work, as you say. Equally, there are plenty of cafés that manage boundaries without making customers feel like they’ve done something wrong for not asking first.
I would suggest, in general, if a business wants to improve customer experience, it can be more helpful to consider what could be done differently next time, rather than implying the responsibility lies with the customers.
We all love lively, community-focused cafés. And there are plenty in London that manage to welcome a mix of customers, including laptop users, while still being social, and family-friendly. So attributing your atmosphere specifically to a laptop ban reads less like a core value and more like a business preference, which is entirely your choice.
I hope you find your special customers.
Best,
RT