Southside Eatery

We were so looking forward to Caribou since you typically can’t get it out on this side of the country!!! Unfortunately for the high cost, our coolers were horrible! Way over iced and barely any cold coffee. She had to keep shaking to blend it and it was so thick and chunky it needed to be spooned into our cups!! I am a Caribou girl however this was a very sad experience! Caribou beware... they were not trained well enough here to keep your name in good standing with people!!!

The kids loved their fun dessert choices.

This place is located inside the OYO hotel. It is interesting to say the least, their hours are very very different and not consistent. They brew Caribou Coffee and have a Pizza Hut. There is a very friendly female worker and offered great hospitality but there was also another dude that looks stoned most of the time.

This place should be reported to corperate and shut down. As a tourist and a caribou lover, you'll be happy to see a caribou in another state. At this place, they close and open whenever they feel like it. Only one person working. We got there at 1:30 pm and it was closed. Don't waste your time. Go to local coffee shops or starbucks.

WORST MANAGER EVER! Never in my life have I given 1 star to any of my reviews, but for this one, if i could give no star at all, I would! My family came here yesterday to have some snacks, we were ten of us, and the manager named “ANGIE” told us that we cannot move the chairs (as we wanted to sit altogether) and that we could only stay for 40minutes max. What’s worse is that we were waiting to meet someone but she said that our time already starts the moment we wait there. We all couldn’t believe what she said. None of us has ever been in a food place where staff tells you how long you must stay. 40 minutes?? We are paying customers and not her employees going for a lunch break. What if we wanted to buy more after we finished the pizza? What if we wanted to stay a bit longer for some more coffee? The place was empty and I couldn’t Understand her point no matter which angle I try to look at it from. I asked some of her colleagues who the manager was and to my surprise, it was that same rude girl. The other staff were all nice and sympathetic, I asked them if there really was a time limit, and they seemed to not know about such. It was very disappointing to know that the MANAGER has ZERO CUSTOMER SERVICE SKILLS, really bad management! I am not surprised why the place seems empty, cause if she does this rudeness and attitude to every customer that comes in, then no one would probably come back.

I enjoyed the seasonal ingredients.

This is the only place on the Strip you can get Caribou Coffee. The Pizza Hut pizza is also great. The service here is always quick and efficient & the food and coffee is always fresh. I definitely recommend stopping in here the next time you are at Hooters Casino Hotel.

Guy manager talking to the two employees while my husband and another customer were standing up there. No acknowledgement, nothing. When my husband said hello, he put up his finger and said hold on and kept chatting. Bad customer service! Iced coffee was luke warm and ice melted quicky. For the price, go to Starbucks, at least they say hi.