Some 1.
Yelp
I will tell you the good and the bad from my visit -- the Good: The Gentleman at the drivethru was extremely professional and friendly. He is also the same person who answered my phone call when I called to ask questions. The Bad: I ordered 2 things - a sausage wrap and a chopped beef sandwich. Disclaimer: I am a 50 year old native Austinite so I know how BBQ is supposed to be. And a "Sausage Wrap" needs to be on a tortilla, not a plain piece of white bread that desintegrates and is disgustingly soggy when you put BBQ sauce on it. Truly, as a Texan I am offended that they would even try to call it a wrap and put it on a lame piece of white bread that can't even fully wrap it or stay in tact whatsoever. For the record, I did not want a refund - I only wanted them to either STATE that their "so-called Wrap" comes on a piece of white bread, or else take it off the manu, because that is NOT a sausage wrap and I would never order this in my life on a piece of white bread. From the talk I had with the Supervisor, he claims their process has been in place since the 60's but anyone around here knows that "Sausage wraps" are a relatively modern concoction only brought about maybe 20-25 years ago. So this certainly wasn't on the menu in the 60's.and I don't care anyway - this is not a sausage "Wrap" and it's insulting to call it that. And it doesn't seem like they will change it, but I welcome a response from the owner saying they will. Outside of that, I will never buy from Southside Market again, and that includes meats they sell at HEB. If you don't know what a sausage wrap is, then you don't belong making BBQ.
Ok now - just to give my honest opinion of the food quality and taste: Sausage was "ok". I really don't like the consistency so much, but it didn't taste bad. The sauce: Too Wet !! No thickness at all, and kinda runny. No smoky flavor at all. It was just "ok" I give it a 5/10. The flavor was decent, but not great. It was go. About the sandwich - first off...bun was small, not warmed up or anything...kindof a downer. The meat was pretty good 7.5/10 -- not too fatty at all which was nice, good consistency, but not blowing me away with flavor. Furthermore the sauce left much to be desired and of course it needed sauce, but the sandwich with pickles and sauce was very mediocre. 6/10. The bun and sauce brought it down - if those were better I could have given it a 8.5 or 9 out of 10.
My verdict - desappointed to say the least. I don't hate this company, but from the food today, I have no reason to ever eat there again. Just because you know how to smoke and grill meat doesn't mean you know how to do BBQ - I don't care how long you have been in business.
Lastly - I'm not upset but there were ZERO napkins in the bag. I did ask the supervisor if I was supposed to ask for them, and he said No - that he will coach the employee. But seriously - you gave me a brisket sandwich and a soggy sausage bread thing and not 1 single napkin?? Well, it seems to go with the territory that they are missing the mark.
The takeaway - Seriously get tortillas or take "Sausage Wrap" off the menu. It is sacrilegious and also quite frankly false advertising. Y'all know this is Texas, right??