Spa Radiance

I had the most amazing treatment from Stephanie. She is very skilled and professional when it comes to all things skin care. The products she recommended worked great and really helped with my skin issues. I would 10/10 recommend going to see her if you are searching for a aesthetician in San Francisco

This review is for the medspa micropeeling experience. My skin is in poor condition. I don't expect miraculous results. I did expect some kind of improvement, though had nothing...after a big investment. Additionally disappointing and concerning to me was the process. I went to them about this first. My story? There was no followup with the patient (me)....not the day after, the weekafter....anything. There were no digital or paper instructions provided for post-op care. There were two highly experienced providers at the time of the treatment. One was going to be going on leave shortly. The second assured me of her availability. I never heard from a provider. The business manager, and she has been very apologetic and wanting me to say what I need to "right" my experience. I appreciated the free facial, though said the whole experience and zero outcome was a much bigger failure. They've offered other medspa treatments at half price. There is no education..perhaps my skin is not suited for the peels? They already knew about previous fraxel and fraxel-like failures at other places over a period of years. All of this is relayed through the very concerned manager as the third party. She returns with answers. There's no real conversation with those providers directly. The importance of the patient/client relationship and connection is totally lost in their MedSpa business. There is none. I was genuinely sincere in saying that I need someone to really look at the zero results and then speak of what is viable here. $1200 is a lot of money to have spent on a 0000 outcome. How do I know what is really possible here when there's no consult with the actual treatment providers, who supposedly hold the experience, knowledge, and skill? They may be leaving it up to me to accept their 50% off offer, but without the discussion and sense of true engagement on their part, it's a 50% off of a still 0000 result. On the other hand, the facial and front-line staff experiences are excellent! These team members are stellar! They are truly that...A Team! Stephanie, Carol, Erica....and those, whose names will continue to provide me an enjoyable experience. Disappointedly, they project an super favorable image of what's to come upstairs at the MedSpa. They educate with a warmth and enthusiasm that shows how much they love their work and helping us. I wish I could give 10 stars to them! The med-spa experience? There is no team, only disconnect. When my provider went on leave on leave, there was no one picking up the ball.

Mahru gives the best facial in the city! She cares so much about her clients and does a meticulous job. I look forward to seeing her every few months. She is a skin magician.

A friend of mine recommended Spa Radiance 9 years ago after seeing how frustrated I was with the way my skin looked while being treated at another well know Spa in the city. I saw Angelina, and after experiencing my first facial treatment I knew I had found the right place! I received a detailed and customized lesson on my new skin care routine, with each step explained very clearly. It has been 9 years and I still cannot believe how much better my skin looked just within the first six months! To top it off people often comment that I look much younger than my age! Needless to say that feels like heaven to me. Besides the red carpet facial, with my all time favorite esthetician Angelina, I have tried many treatments they offer and know most of the amazing and experienced nurses that work there. For my monthly routine, I choose the super duper facial, followed by a non surgical mini-lift and brow maintenance. Four to five times a year, I go for treatments such as lasers, micro needling or photo facials which are fantastic to help increase collagen production as well as add a wonderful glow to my skin. Most recently, I discovered the benefits of the LED bed therapy which leaves the entire skin of my body soft and silky, and is the most relaxed twenty-minute experience that anyone can have. My college aged daughters are also clients and get their facials from Anastasia, who is very experienced, talented and caring. We all buy our customized skin products there especially our daily sunscreen! The Spa itself is gorgeous and their staff is very friendly. Everybody knows me by my first name and makes me feel as if I’m part of a big family. I give Spa Radiance five stars and so will you!

I've been seeing Mahru for almost two years now and she's completely transformed my skin. She stays on top of the different facials that might work best for my concerns and makes sure that when we do product inventory i'm only purchasing what I need at the time. I never feel any pressure to buy and she's always incredibly knowledgeable on how to best treat my skin concerns. I originally went in for acne, texture and generally keeping a glow for dull skin and she has without a doubt helped me reach all my goals and helped me SUSTAIN them. Would 100% recommend going to her and getting a custom facial to evaluate your needs :)

I absolutely love Spa Radiance! I recently got a facial with Holly and she was so good, she is very sweet and makes you feel comfortable with asking questions if you are not familiarized with professional skin care. She will leave your skin glowing and if you are a fan of hard wax she's your girl! On the medical side of the spa, I can honestly say their nurses are amazing, I do my laser hair removal here and I am so happy with the results.

I almost never leave reviews, but this one of Spa Radiance far overdue. Simply put, I love this place! I have been getting facials, photo facials, massages and medical treatments for years here. Because of the busy schedule I normally just book with whomever is available - all their estheticians are top notch. For medical treatments I usually go to Judy. Always follow her advice and never feel pushed, because of her, people never believe my age. Last week I had a Super Duper facial with Angelina and it exceeded all of my expectations. She is a serious pro, has the best hands in town and truly cares about her clients. I often take my friends for a treat when they are in town visiting, and I 'm starting to think that now they come to visit me just to go to Spa Radiance! Thank you, Angelina, and Spa Radiance!

I’ve been a client of Spa Radiance since they opened in 1997. I’ve had the most amazing skin treatments over the years. The spa is always cutting edge—the owner, Angelina, is always researching new techniques and products. I now spend part of my time on the east coast but only come here for my skin care. Everyone there is truly an expert in all different types of skin conditions, and I’ve always walked out feeling as if my skin has truly benefited from whatever treatment I’ve had. I can’t recommend Spa Radiance enough!!

Love Mahroo. She gives consistently excellent facials with so much care and consideration. Recommends a doable regimen and works with your budget. Her extractions are always on point and somehow I still fall asleep during them!

Mahru gives the best facial in the city! She cares so much about her clients and does a meticulous job. I look forward to seeing her every few months. She is a skin magician.

Just moved here from LA after using the same esthetician in Beverly Hills for the last 20 years. All I wanted was a normal facial. Spent $400! Didn't steam and so barely could do any extractions and still have a painful zit. Oxygen machine was broken. Was being by sold products the whole time and then had an embarrassing amount of samples thrown at me to make up for it. And please don't tell me you are doing some aspect of the service for free. Please! What a scam.

Spa Radiance is perfect in every way -- the location, right on Fillmore, yet tranquil and calm. The front desk/admin staff -- helpful, communicative and genuine. The aestheticians / nurses themselves -- they know what they are doing! One of my favorite things about Spa Radiance is they never push things on you. They listen to your concerns and make thoughtful recommendations. If anything, they are conservative with what they suggest, which helps to build trust and loyalty. They are clearly in it for the long-game! They are also always prompt and respectful of your time.

One year update - since my pores were severely damaged in my last visit to this spa, it has been a year. And the scars show no signs of healing. My nose is still left with pores that look like multiple big holes. That is what happens when a bad extraction can do to one's skin. I hope this claimed "extraction expert" is no longer in a position that can harm other people. After all, she left life long scars on my skin!

Spa Radiance has changed my life! I have struggled with cystic acne since I was a teen. Antibiotics, lasers, you name it I have tried it. I was referred to Mahroo and she is a miracle worker. Her approach is not only using the right products, but incorporating the right lifestyle changes. I have barely had a breakout since Mahroo and constantly get complimented over how I transformed my skin. Consistently seeing Mahroo is now part of my mandatory routine! Thank you Spa Radiance for transforming my health.

This place has no attention to detail. I literally just called to try to book a massage and facial for two and the lady on the phone keeps telling about services that she has available for one person. Needless to say I ended the conversation as she was not listening nor trying to make this happen for us. Metaphorically speaking, she came to a dead end and just stopped instead of: trying to make an appointment happen, think outside the box to see what she can do, or rather just listen to what was asked for. The word indifferent comes to mind or a person who could just care less about anything beyond what may impact themselves.

I went in to see Stephanie almost 2 weeks ago and she was absolutely AMAZING! Not only is she super sweet and fun, but she KNOWS what she's doing. I went in for a sugaring (legs) and facial with derma-planing. It was my first time ever getting my legs sugared (never had waxed before either, shaving only!!) and so I was a little nervous. Stephanie put me a complete ease, explaining everything along the way, and made the process as quick and comfortable as possible. I am still LOVING my silky smooth legs and am a total convert! I will never shave again!!! The facial was also amazing and super relaxing. She gives a mean massage and I even fell asleep for a second I was so relaxed (and after sugaring my legs for the first time no less!). She did an amazing job with my skin and after the derma-planing and TLC she gave my money-maker, I emerged with glistening skin and a youthful glow that has continued to last weeks after the service! I would absolutely recommend Stephanie to anyone looking for an amazing esthetician who is knowledgable, talented, and just all around awesome. Seriously, do yourself a favor and book your next service with Stephanie at Spa Radiance! I promise you'll thank me.

They know what they're doing. Very professional. Very clean. Really helped me look years younger! I trust these people, and so should you Jessica and her team are fantastic and I would highly recommend this business

Went in for a facial with Stephanie! She was the best, so kind, gentle, and knowledgeable. She walked me through everything and made me feel so comfortable. The spa itself is wonderful, so clean, cozy and I will definitely be going back!

I've been seeing Mahru for almost two years now and she's completely transformed my skin. She stays on top of the different facials that might work best for my concerns and makes sure that when we do product inventory i'm only purchasing what I need at the time. I never feel any pressure to buy and she's always incredibly knowledgeable on how to best treat my skin concerns. I originally went in for acne, texture and generally keeping a glow for dull skin and she has without a doubt helped me reach all my goals and helped me SUSTAIN them. Would 100% recommend going to her and getting a custom facial to evaluate your needs :)

Cannot say enough about Spa Radiance and more importantly, Mahroo!! I've been seeing her for the past four years ever since I first moved to SF with hormonal skin as a recent graduate adjusting to a new city. She is hands down the best (and most knowledgeable) facialist I've ever had. She is honest about the process and the process works! The Biologique products are top of the line and she can always work with a budget.

This review is long overdue. I came in for a laser to help me with my sun damage. I have a lot of freckles on my face, but with sun exposure and not always being consistent with my sun protection, sometimes they all decide to become friends. Before I knew it I had a gang of freckles that looked like bigger sunspots and they were hard to cover with my makeup. I am super happy with the results. Stephani has the best bedside manner and she made me feel very comfortable during my procedure. I have recommended a lot of people to her because of my experience. I now feel confident enough to not wear any foundation and make sure to not leave the house without my SPF! Thank you Stephani for giving me back my confidence! The -1 star is for the front desk person. She was not pleasant.

Stephanie is the one to see for a facial!! I'm not kidding when I say that Stephanie gave me the best facial I've ever had and I'm already booked my daughter for a teen facial with her and will make the time to go back to see her again. Not only does she customize every facial she gives the best arm and face massage making it a complete package!! My skin looks brighter and feels cleaner. She's amazing.

I got the Biologique Recherche Triple Lift Facial with Anastasia and I cannot recommend her and this facial enough. I was so relaxed, her technique was flawless and I didn't want it to end. Biologique Recherche products are definitely pricey but if you want to invest in stellar quality products for you skin they are amazing and Spa Radiance will get you started. Treat yourself and go, it is so worth it!

I received a facial with Stephanie and it did not disappoint! It was my first facial ever and Stephanie talked me through every step and explained all the products in detail that she used on me. She asked me what my skincare routine was and if I had any concerns or issues with my skin. After examining my skin she gave me her recommendations and made sure to take into account my concerns. It was a very relaxing experience and she gives amazing massages. My skin has been glowing and my texture has improved. It's been almost two weeks and I still see results. I highly recommend getting a service with Stephanie!

Stephanie - wonderul facial therapists. She gives such care and attention to your skin.

Had an amazing diamond microbrasion facial with Natalie. She's very thorough and fun to talk to. She was well experienced, gentle on my sensitive skin and pretty accommodating for it being my first time. The staff is also nice and professional from my booking over the phone to the receptionist at the front desk. I felt welcomed and pleased with my results thus far and will definitely be back! Parking isn't easy but it can be done if you arrive ahead of your appointment!**

All around amazing experience. I was able to book a Saturday afternoon "Super Duper Facial" a few days in advance. It was actually my first time getting a facial, and I was a bit hesitant because I was experiencing a bit of a hormonal acne breakout at the time. Hannah was the esthetician, and she was absolutely wonderful. She made me feel comfortable and catered the experience based on my skin. I loved that she spent the time understanding my current skincare routine, concerns, and goals. She answered probably 100 questions I had throughout the experience, and explained every product she used and why. The whole experience was informative and relaxing, and I left feeling totally rejuvenated and empowered to care for my skin in a more intentional way. Will definitely be returning :) Thank you, Hannah! Update: day after and my breakout has almost entirely subsided and my skin feels healthier than in a long time.

Lindsey is also amazing for facials! Highly recommend her as well! Tips can be provided using Venmo or Paypal if the esthetician uses electronic payments.

I was referred by an acne specialist to get a powder sunscreen from them, she specifically called the front desk and asked if they accept Venmo and I heard the lady say they do. I wasted an entire trip to be told at the front desk that they do not accept it, and didn't even apologize for the miscommunication on their part. It doesn't matter if the payment processor isn't in your system, if an aspiring customer comes to you citing a call you just made, make it work. It's $65, it shouldn't be the end of the world. Don't buy the Colorscience Sunscreen there, they upcharge it by $30. Walmart sells it for $35 as opposed to the inflated $65 this place has.

A friend recommended me to this place and I'm so glad I came here for my lip fillers. I love them! I feel so confident with my smile now and they look so natural. Judy was amazing and let me take breaks in between to ice my lips. I still want to go a little bigger in the future but I am very happy with the results.

I went to Stephanie for my first facial. My skin is really sensitive so I always avoided going. We went over my skin issues and she knew exactly what to do and what to avoid. I came in with my face already red and irritated and assumed it be worse after till the next day. My skin looked so fresh and clear after. Pretty sure I fell asleep it was really relaxing. Will definitely come back. Thank you!

Spa Radiance and Mahroo... The. Perfect. Combo! :-D I was blown away by her knowledge of skin, her sincerity, and her kindness. Let me tell you: Mahroo knows skin and how to treat your personal concerns. She listened to my concerns, guided me with which products I did and didn't need, and explained how my actions affect my skin. (My friend told me about her, and Mahroo really treated us each differently based on the needs of our skin.) She is HONEST and true and not pushy at all. I so look forward to seeing her again to show her my progress. I'm going to tell ALL of my friends about Mahroo. Oh, and BE PREPARED to fall sleep with her magical touch!

I had a facial and some reaction to it as I was using retinol in my daily skin care. The spa promptly responded and came up with the plan to accelerate post facial healing.

I came to this top notch spa and had a wonderful experience with Hannah. She gave me a facial which was outstanding--she was thorough about explaining the steps, and l left feeling relaxed and rejuvenated. Highly recommend.

Been recommended here by my friend and it's been a year since I am enjoying this place, Anastasia is a miracle worker, whether you need a great FAST wax done or coming in for a nice relaxing facial, she is the person to ask for! Been using their products on the cream line and serums - they are a really good quality and the lines accommodate all my needs. Last but not the least - talk about their front desk services - simply amazing, always so welcoming and accommodating!

I've been going to Spa radiance for years to see Maroo, and I love her work, and I've always been happy with the service and everyone I have encountered. kept hearing from different friends about the LED therapy and how amazing it was and how it got rid of their melasma and cellulite so I had to try it. I just had my first treatment today and I loved it! It just gave me a boost of energy and if it's possible I already feel like my skin has a glow. I'm hoping it will help with cellulite, my friends loved it so I'm excited to see the results after I do a whole series. I will update my review as I go!

They make it very hard to book and appointment here. I let receptionist, Stephanie, know my aesthetician canceled last minute bc she was sick and would love if they could offer same day if possibly (called Tuesday AM - when they opened) Tried to book a mini 45 min facial because I prefer shorter facials, and wanted to do dermaplaning with oxygen facial and she initially quoted $200 for 45 min which I thought was overpriced after going to other spas in Sf. I told her politely I'm going to continue my search because that seemed a bit out of my price range, she responded very snooty saying "we're a higher end salon." ... Ok? I ended up calling back to see if they still had availability and she said we don't at that time but you can come 30 minutes earlier but we only have a 70 min service which is $265- no thanks. Not sure how they are unable to provide what the client wants? Makes absolutely no sense.. Every business is wanting clients right now, and they just lost a local one.

I really wanted to become a frequent customer, since the facial/spa experience was fantastic. But the front desk policies are highly suspect. Tl;dr The spa treats your information with textbook insecurity. They will keep your card on file for no good reason and with no promise of encryption. Also, they store your account password in plain text. Here was my experience today: I arrived at Spa Radiance this morning at about 9:45 for my 10am appointment. About 10 minutes into waiting, the aesthetician (Lindsay - she was great) apologized and said she was running late. I was totally fine with it, since I was reading a great book and I was in no rush. She called me back to the room at 10:25, fairly late but again whatevs - shit happens. The appointment was 2-hours, so pretty hefty. By the time I emerged at 12:30, I was fully relaxed and zombie-ish. During checkout, the front desk receptionist and a woman next to her tried pushing me into leaving my card number with them on file. I said I wasn't comfortable with that. They countered that it's a sign of respect for everyone's time to provide insurance against appointment cancellation. I said I wasn't comfortable with them keeping my card information, but I would be happy to enter my card online next time I wanted to book, since I do understand the appointment insurance issue. They said no; they needed it on file starting now. I repeated that I was not comfortable with that since even the most secure systems are vulnerable to hacking and theft. (Note: I am highly skeptical they indeed have a legitimately secure system.) I ended up leaving without agreeing to give them my card and hoping they hadn't somehow taken it down anyway. To sum: I'd been on time for my appointment and I'd paid for the services rendered, but still they required I give them the promise of payment for the next time. Why? I guess there will be no next time. Too bad. I just cannot justify a reason to give them my sensitive card information with no appointment pending. And, frankly, their insistence that I trust them made me not trust them. Further confirming my skepticism regarding their security, I realized they had sent me an email confirming my account registration with my account password in the email in plain text. In other words, they are storing passwords in the least secure form possible and also sharing those passwords back via hackable email. Textbook insecure.

After years of cystic acne, scarring, intense oil production and general skin concerns, I decided to treat myself to a medspa visit to see if they could make a difference. I went for my initial consultation and the entire staff was great! My one on one consultation with Judy was very informative! Even though I've been to a dermatologist in the past about similar concerns, I feel like Judy took her time to listen to me, explain my options and tell me exactly what happens during the procedures and treatments. I scheduled my treatments and went for my first one this afternoon! After speaking with Judy, I scheduled a customized LED facial with Lindsey and she did an absolutely amazing job. She made sure she understood my skin concerns and pin pointed my problem areas. She gave me recommendations about foods to avoid, sources of hydration and let me know about the products I've been using that might not be so good for my skin. I'm convinced that LED therapy is going to help with my problem areas, so I've signed up for the club LED membership and plan on going back very soon.

I got a facial with Christina and had an absolutely wonderful experience. She answered all of my questions, was gentle in her process, and left my skin calm and glowing. Some other highlights: * The desk staff was kind and professional. * The spa had a clean, serene, and cozy atmosphere. * When I chose to purchase skin products, the staff was helpful and not at all pushy.

This review is purely based on a phone call earlier this afternoon with their Front Desk Staff. I had an appointment this Sunday at 10AM and called Friday at 12:30PM to cancel. I'm sick at home and don't want to get their entire staff sick/ contaminate their office and supplies. The woman who I spoke with was super snippy and rude via the phone. "We have a 48 hour cancellation policy and we'd have to charge you $75 for the service". Even though my service is $55 for their LED Light Club-Member Treatment?... I told her that I'd be fine keeping my appointment, coming in and likely getting people sick but she said she'd call me back to let me know. After she spoke with upper management, I suppose, she had the nerve to tell me that I've cancelled a lot in the past. I've been a member of Spa Radiance since December of 2017- I'm extremely new and have only had one treatment done so far. To say the least- I won't be coming back. I cancelled one other time, due to a medical eye stye issue. My doctor said "any more bacteria, done by a facial, would infect my eye further"...hence why I cancelled. The woman said she was putting a note onto my account "a threat", saying that if I cancelled anymore in the future then I would be charged $75 asap. That's honestly just a laugh! I'm fine coming in, Sunday morning and receiving my treatment, If anything I'm looking out for your time, business and staff! I mean really?! Just overall left a very sour taste in my mouth and why would I give these people my money? I wanted to come in and get my service done! You think I'm intentionally cancelling w/o cause?! No.... I'm sick at home and if anything, thinking out for your staff! Other than this instant, things have been fine... yes, just-fine. + Pretty Simple Ambiance + Clean and Organized Decor/ Rooms + Lots of Services Offered with somewhat reasonable prices (per industry standard that is) + My esti, Lindsey, was good! She was sweet and did a fine job on my Light Treatment. I'm still young, with super clear skin, and wanted just overall smoothness. She said I needed a couple A La Carte Facials ($$$) to even out my skin. - Horrible Customer Service - Very "time is money" centric - Snippy and rude Front Desk staff

I read 7X7s reviews they were right-on with Spa radiance. Getting a facial was part of my bday present to myself last september. I have worked as a make-up artist for 30-years so I can be a bit picky. I would do any treatment there. They are so professional, I wish I could live there. There beds are plush and warm, I wanted to cry when it was over. I got the super duper facial. I costs a bit, but it is worth every penny. I would rather go every few months and get the best, then go monthly and get less. Anastasia was my facialist. I would recommend her, but the place is so tight, I imagine you could go to any of their facialists and have a great experience. But I can vouch for Anastasia! I have not had a massage but I will. I don't think you can go wrong with any treatment there.

I would say overall a good experience but not a great one. I called because I was looking to get an endermology session. I'm pretty knowledgeable about it as I've had quite a few sessions. I asked them how long the session lasted and they said 45-60 minutes. I booked the appointment based on how long they said it was. But when I got there they told me the session was only 35 minutes. This may not seem like a big deal but when working with the Lymph system it's important to get in as close to 45 or 60 minutes as you can bc 35 minutes just doesn't make as big of a difference. Ok so that's fine. They say they are willing to do the longer session for me but they act like they are doing me a favor. the fact that the front desk staff is not knowledgeable about the treatments is odd to me. Ok so that would have been fine. But then when they checked me out they charged me the wrong amount for the service. So I got 3 phone calls and a voicemail about it 15 minutes after I left. When I mentioned that this appointment had a bit more drama than I was expecting and that it may help if the staff was more knowledgeable the women on the phone let me know she would tell her manager. If we had been in person I could have seen her eyes rolling instead of just hearing it in her voice. Overall for such a "high end" spa the staff isn't knowledgeable or nice and they don't seem to run a smooth operation. Overall kinda weird experience.

I am beyond satisfied with the service provided by Hanna . She did an amazing job not only on me but also in my son facial, he suffered acne prone, yesterday was his second session and his skin is looking amazing. Very good communication she informed me of each product that was used. She's very knowledgeable, super sweet and friendly . I definitely recommend her services.

My goodness. Hands down the best facial I've gotten for a multitude of reasons. I got the customizable LED facial with Mahroo. Didn't quite know what to expect as this was my first facial here and first experience with LED, but Mahroo is extremely knowledgeable and does exactly what you need based on your concerns and skin type. She isn't afraid to be totally honest with you, nor does she come off like she's selling you on some random products. Everything she used smelled amazing and made me feel totally relaxed. Can't wait to come again!

Spa Radience offers the best quality treatments in town! I have tried numerous facials due to a variety of issues and have had wonderful results each time. I have also been treated by numerous estheticians at the spa and have never had anything less than a wonderful and relaxing experience WITH results!! Before and after my travels Spa Radience is always part of my prep and recovery. They have me covered from the mini versions of products they offer to make it easy for carry on regulations to the LED bed upon my return to help with the wear and tear of travel. I have lived in NY, and am surprised at the lack of range of services that are offered at many of the top spas in the city. I have been lucky enough to travel around the world and I am always so grateful to have a spa if this caliber and with the range of services offered right here in SF! The range of products is impressive, from the most luxurious and cutting edge to the tried and true to the eco conscious to the more moderately priced items, there is something for every budget. Most importantly they deliver results! My daughter's teen acne is nothing but a distant memory and they are both are big fans! Their acne was eliminated thanks to the regimen and products and TLC they received at Spa Radience. I won't go anywhere else.

Spa Radiance was recommended to me by a friend. I am not someone who gets facials regularly but was excited about this place. Hannah was my esthetician and she was absolutely AMAZING. We nerded out about all things skincare and she treated me like a queen! Literally the facial changed my life. I left feeling so relaxed and my skin felt absolutely amazing. The best it's ever felt. I made another appointment with her in a month or so to get my pre-wedding facial! I would recommend Hannah to anyone. She is knowledgeable, so sweet, and made my experience so great. So happy with my experience overall. Even the ladies at the front desk were amazing (Nancy, helped me multiple times prior to my appointment!) so patient and kind. So thankful I found this place!!

So I came here for a bday get away for myself. I booked a facial and hot stone massage. Of course parking was terrible but hey welcome to San Fran. I was promptly greeted and checked in I was taken to the waiting area to fill out forms. I love the decor the bathroom was spotless very clean smelled nice. I didn't finish them right away before I was greeted by my massage therapist Annika. Man was she on her stuff. She is very passionate about her work informative, very professional and made me feel at ease. I can appreciate someone that goes over every step my expectations and even suggestions for the next session. I felt so relaxed and just refreshed after our session. She just had such a calming aura about her that I really liked. It went by to fast lol I could let her massage me for hours and hours! Now on to my facial. I got dressed and only waited for about 5 minutes for mahroo. She is super nice again asked me about my problem areas my products my expectations and gave me the best facial ever!! Knowledgeable and even put me on biologique products which have been amazing for me ( I even got to visit the actual store in France a few weeks later) they have a cult following and I see why. She took her time the atmosphere was relaxing and the bed I was on was sooo comfortable I dozed a few times. I also got a hand massage. I would say they are a bit pricey but hey it's my bday only once a year go big or go home !!! I also like that mahroo told me I could call her if I had questions about the products and I did actually and she called me back . Before I leave the Bay Area i would definitely be back highly recommend

Spa Radiance is one of the best spas in San Francisco. I did facials, massages, and several beauty treatments and I am very happy with the results. I always try to see Laura, she is the best, very kind and caring.

Well.. I didn't know how much I would have missed anika's massage until this pandemic. She is one of my favorite masseuse at all time. Can't wait to be back!

I've booked online on 12/23 an oxygen treatment facial - 60 min with Natalie, since she was the only one available. This was my 2nd facial at this spa. My first experience was with Yolanda (which I've just heard that left the spa) for the same type of facial. Yolanda's treatment was awesome and did exactly what the description on the web was, plus more, and explained even single step of the process, not only working with me the entire time but also spending few more min. First, Natalie asked if I want extractions. I was quite surprise since in the 60 min rejuvenating oxygen facial on the web is included the extraction step. Also when I had the facial with Yolanda this was included in 60 min. When I said yes, Natalie said that I need to go to DeLuxe option 75 min since the 60min does not included extractions. Very surprised of this but I've agreed! Literately, Natalie spent with only 3 min doing extractions, even though I've asked her if I need any. Before agreeing with DeLuxe option, I should have asked her then why it's not included but I didn't feel going into an argument and wanted to have a relaxing feeling. The entire DeLuxe facial was only 62 min to be exact although I needed to pay for 75min. During this time also Natalie left for 10 min to take care of some stuff -:). Here are my points for the spa owners and the people who are reading this: 1. If you charge someone for 75 min - then you should spend the entire time working on their facial other than leaving for 10 min and finishing earlier with ~10 min. Basically I was deprived of 20 min from my facial although I needed to pay for the DeLuxe option. 2. Make sure that person provides the service which actually does what it's explained on web. In my case the extractions were included but told they are not. "If you opt for the Deluxe option, following cleansing and extractions, your skin will be treated to enzymes". 3. My skin was very red after I left and felt even itchy. I came home and I could not believe that I've spent $182 and my skin looked worse than before I came in - spotted and red. I was annoyed of spending $182, an having such a bad experience. 4. It would be nice that person providing the service to also explain what they are doing and what products they are using but this is only after 1-3 are met. In case of Natalie I had no idea what she was doing only when she let for 10 min to take care of some "stuff" I would NOT recommend this service to anyone given that this spa is consider high-end. I'm also NOT recommending Natalie for your service. I won't come here. This is for sure, unless things gets addressed.

I have been a loyal patron of this establishment for almost 15 years, usually coming in once a month. After my last baby, I had some issues, and was not able to come in until now, after 3 years. The facial services here and my aesthetician are beyond amazing here. I was really looking forward a special treatment day for myself. On the day of the appointment, I received a call from my son's school to say he was not feeling well today and to please come pick him up. I immediately called the spa, explained what happened and asked if I could please reschedule. They said yes you can, but you still need to pay for your service, because you are canceling the day of. I know this is probably policy, but having been a customer for so long, and never having missed an appointment when I did not have kids, it sure makes me feel like I am not really valued as a customer. I did not reschedule. You can have the money for that service you did not do if that makes you feel good about yourself as a business. Maybe I should look to find another facial spa elsewhere. I will look here on yelp.

Ive gone to top spots in NYC, LA and SF and spa radiance is the BEST facial I've ever had! I get the super duper plus and have gone to both Natalie and Mahroo. Both women are beyond amazing at their job and my skin feels great for weeks after going. Natalie took my dry dehydrated skin and turned it around completely. Every product they've recommended has been a game changer and they do not waste time selling you on things you don't need. Can't say enough good things about this place!

When I lived in SF, I went to Spa Radiance all the time. I have never had better facials. I miss it! Mahroo and Angelina are amazing and so knowledgable. They go above and beyond by also helping you find products that fit within your lifestyle / budget for your general skincare routine... but I love that they aren't focused on selling you product for the sake of selling product. It's easy to look up the best-selling products from the brands and just use them, but it probably won't change your skin for good. The products these ladies have recommended after actually seeing my skin and providing a service are have changed my skin forever and provided long term benefits.

Pay attention to how long your facial is supposed to be and what is supposed to occur during it. Had two poor experiences of being short changed on procedures (no microdermabrasion in a facial where that was one of the 3 main things) and time (30 minutes missing from a 90 min facial the second time this happened) before I decided that I didn't want to add the stress or frustration of getting less time and experiences than what I paid for killing the relaxation aspect of a facial. Going to try International Orange instead, *shrug*.

I almost never leave reviews, but this one of Spa Radiance far overdue. Simply put, I love this place! I have been getting facials, photo facials, massages and medical treatments for years here. Because of the busy schedule I normally just book with whomever is available - all their estheticians are top notch. For medical treatments I usually go to Judy. Always follow her advice and never feel pushed, because of her, people never believe my age. Last week I had a Super Duper facial with Angelina and it exceeded all of my expectations. She is a serious pro, has the best hands in town and truly cares about her clients. I often take my friends for a treat when they are in town visiting, and I 'm starting to think that now they come to visit me just to go to Spa Radiance! Thank you, Angelina, and Spa Radiance!

Thank you Hannah for the best facial I have ever had. It's been 2 days now and I'm still glowing. I'll be booking another facial with you very soon, you are the best!!!