Tiffany S.
Yelp
***A LOT OF UNSANITARY AREAS*****
A place of relaxation and comfort for the mind. It is a very noisy place in most areas and completely not what I expected.
As you walk in the first thing you are required of is to remove shoes and place in a locker to receive a key (This should be written on the website or emphasized when you call for information. Once you pay for entrance fee (Mon - Thurs $45.00, Sat & Sun $55.00. Then you are greeted by front desk staff. EMILY AND MAKAYLA were absolutely amazing; however, most staff on the inside don't speak ENGLISH. It makes no sense to me honestly. You are than required to obtain an outfit, wristband for purchases and proceed to the spa. This is where you exchange your shoe key for locker room in women's shower area. ( Make sure you don't leave without paying, INTERESTING!!!!
****Right behind the desk is an open area with sofas, television and a photo opportunity with KING style Chairs and half circle ottomans. It is a unique area.
****No one is there to give you further instructions so if you keep walking forward then you are left with trying to find your way or read signs. We were walking and trying to figure it out and then someone greeted us to walk back toward the front to the changing room. The entrance is to the right of the first room which was not relayed.
****We enter changing room and there is a oriental lady sitting behind a case with a cash register. As you walk farther there are about 4 ladies near another case with products to sell (perfume, socks, facial mask, sanitary items, shower caps etc). Of course they will find ways to make more money. Then you have lockers for your personal items that match your armband to make purchases.
This area is STRICTLY ENFORCED FOR WOMEN ONLY which is where you change into your SPA outfit to enjoy all of the amenities.
DOWNSTAIRS: Sauna rooms, 5 pools starting at 98 degrees , one with jets that is not functioning properly (SOME OF THE JETS DON'T WORK) and one cold pool, two saunas rooms, 5 scrub areas ( YOU MUST SHOWER FIRST, THEY ONLY PROVIDE BAR SOAP WHICH IS SOOOOOO UNSANITARY, BUT THEY HAVE SHAMPOO AND CONDITIONER IN PUMP GALLOON BOTTLES) HAIR IS NOT ALLOWED IN POOL, MUST PUT IN AN UP DO STYLE OR TIE UP ( SHOULD BE TOLD BEFORE YOU ARRIVE). There are private bathrooms and two private shower areas if you don't like to be in the open. ALL POOL AREAS IN WATER IS TOTALLY NUDE NO EXCEPTION. You are allowed to bring your towel ( $2.00 charge to rent a big towel) Bring your own big towel ( SHOULD BE RELAYED AHEAD OF TIME).
Scrub area is ABSOLUTELY AMAZING. Although I am curious as to how they are cleaned, how often are they changed and how are they stored. You are scrubbed head to toe , front and back and then on each side, then washed on body and face, then you have to leave the area and back in population to rinse off, mind you they have a hose in the designated area which you can be rinsed, ( I ASKED WHY SHE DID NOT RINSE ME AND SHE JUST LAUGHED) then they place coconut oil all over your body with light massaging, then hot towel treatment, then dried off and then warm milk rinse then rinse with hose pipe, then dried off and walked to cashier at the register in locker room to ( GET TIP IF YOU WANT TO GIVE ONE) $110.00 FOR SCRUB PLUS. The negative is you can hear all of the noises from the pool area while receiving your treatments which is so annoying. Instead of having 5 people in the locker room, have an assigned person to make sure everyone is taking a bath with soap, keeping quiet and monitoring no hair in water.
Hot dome area also has some sleeping quarters, there are five pillows available to sleep on mats ( NO ONE CLEANS MATS AFTER EACH USE, NO SANITARY WIPES FOR THE MATS) ONLY 5 PILLOWCASES AVAILABLE FOR PILLOWS, WHEN ASKED ABOUT PILLOWCASES I WAS TOLD THERE ARE NO MORE ( SOOOO NASTY)
Boba tea, coffee and snack shop, massage area is downstairs
UPSTAIRS: Restaurant, bar area, patio ( extremely to hot to walk on with no shoes or socks) television area, (PROJECTOR on a wall) with open seating area. VIP room ( exercise equipment, tv, pool table) and kids zone Everyone is talking and mingling in these areas, unless you sit at bar alone or outside. If you sit in tv area you will hear all of the chatter from the food area. ( ABSOLUTELY NO OUTSIDE FOOD OR DRINKS).
TAKE AWAYS
***** BRING SOCKS******
***** BRING TWO BIG TOWELS*******
******BRING YOUR OWN SOAP*******
*****BRING EARPHONES*********