Space NK Duke of York

Great range of All beauty products. Clean. Stock clean and visible. Not tatty. Staff very polite Very busy but spacious. Lovely lady offered samples she even made an effort to decant some for us to try.

People of colour avoid this location. The security guards working at this store between Thursday 21st August and Saturday 23rd August behaved in an appalling and discriminatory manner by racially profiling an innocent woman of colour who was simply shopping peacefully. She was forced to leave the store because of the inappropriate stares and behaviour from the two guards present on that day. This is unacceptable. Do better and put an end to such ignorant conduct. This incident occurred at the Space NK store on Kings Road.

I visited this store just to ask about certain items that I read about online but the hijabi French girl helped me so much and I learned so much from her about Caudalie brand including their logo that I ended up buying two products. She also showed me some other products based on what I asked her for that were either similar or could be a good alternative to what I wanted, I was so impressed with how much she told me abt the Victoria Bekham brand too knowing the store was busy and she was still able to be attentive to all of us that were asking abt certain products. I am definitely going back for more products . It was an unplanned visit but a very successful one 👍 A very happy customer.

Usually love Space NK shops but this one is bizarrely rude, it’s like staff were going out of their way to be disruptive / unhelpful (I didn’t even need help?!). Wasn’t surprised to see other comments like this when I came to leave a review. For the price of their products, avoid. There’s plenty of good, friendly skin / hair care stores now.

So helpful on 2 occasions 1st when I bought stuff they didn't have it in stock so sent it to me it arrived the next day! 2nd time I was stuck with new eyeshadow and Nadia was marvellous I have a new Lisa Eldridge look. Big thanks

Racial profiled, followed and disrespected: i thought I was making this up in my head but similar reviews here tell me otherwise. I am an awkward indian girl and was just browsing the store on my payday, looking for perfumes and lip liner making use of their sale that ends tomorrow. I have a habit of walking around the entire store and picking up random objects to test them, and I do not like to ask for help. I suddenly felt the security guard over my head, and noticed him follow me across aisles. I moved to the other corner of the store where a saleswoman asked me if ‘I’m okay and need help’ which is code for Leave our store, specially after being followed. I believe this is racial profiling along with utter snobbish and ignorant attitude. I am owed an apology for this and I hope management doesn’t make brown and black women feel so disrespected moving on.

Wafaa was very helpful and friendly and helped me and my mum to find exactly what we were looking for. She did product tests on my mum and listened to what she wanted and was able to find the perfect product first try. We also signed up to get an account and she spoke through how to do this and what benefits we’d get from it too, very helpful and friendly thank you!

Popped in to the store for help with a lipstick colour. I was assisted by the lovely Wafaa, she was very attentive and knowledgeable. Walked around with a smile and positive vibe which definitely made the experience worth it. Will100% be revisiting, thank you !

OK, I admit it, I am a beauty product whore. If there was a support group for this, I would be a regular member. And this lovely apothecary carries a little bit of everything from beauty products, to make up, to scented room candles, all from specialty, boutique brands. Many beauty items that hit the UK can usually be found here first. With brands such as ReVive facial line, Rodial boby creams, Diptyque candles, and Poppy Lipsticks are all here. I always go in, -just to browse- and come out with something to make me feel good. And with no calories involved!

I love the wide range of amazing products! Such a bad experience with the staff though..