Lyn L.
Yelp
We made reservations for mother's 86 birthday then onto Lion King. We arrived at 5:15 and were seated fairly quickly. Things looked good and waiter brought water and salads right away. Then we waited, he disappeared, we waited, ordered and waited. More people were seated in this time around us. A school group with 30+ kids were seated around 5:45. A tray was brought out and one meal placed until the waiter to realize this was the wrong order. So there went the hope of food...literally. Everyone around us was seated after us, finished eating and gone before we were served our meal at 6:35.... at which point we had to leave. I asked another waiter for help as ours was unavailable most of the time. I saw to go boxes and grabbed them. Hurridly we packed our meals, and our waiter came by. I said i need the bill, we have to go. He walked away with the credit card and didn't come back quickly. I asked anther waiter if he could help, we needed bags for 7 meals. Ours eventually came back and placed containers of food in bags sideways. I asked for bill again and he hesitated as he was now trying to organize singing. 6:45, don't want to be locked out of auditorium at Schuster for beginning of show. So with 2 elderly people, we tried to leave as fast as possible. Meals placed sideways in the bags spilled out into bags and there went the $125 meal no one had time to eat. It takes a lot for my father of 87 to feel frustrated. When the meal was delivered and he tried to take a bite, he tossed his fork down and said this was not worth trying to eat. He did enjoy one beer for 1.25 hours with salad and bread but my mom didn't get hers. We almost missed the opening.
We fell way through the cracks on this one despite planning ahead. I know they were busy, but it worked for all those around us but not what should have been a nice 86th celebration. All the food ended up in the garbage and into the back of the SUV which now has red sauce stains.