Brittany H.
Google
My husband and I took our son to the Spanish Ballroom for the Haunted Puget Sound, History Pub Night. We had heard great things about the venue from several friends and we were really looking forward to a unique family outing. The venue was beautiful but a little hard to navigate as a first time guest. As we attempted to locate the Spanish Ballroom, we came across several other confused patrons making their way to the same location. We were early and able to get seating at one of the few tables offered, with the bonus of a getting good view of the guest speaker(who we enjoyed). We ordered our food among the group of early guests and sat down wait. As we watched all the other people being served, some who arrived after we had, I started to worry that we had been forgotten. Our wait extended out to an hour and from what I could tell, we were the last to be served. Once our food finally arrived, our sides were cold, the grilled cheese was room temperature and burger was warm but still quite pink. Given that this was our first visit, we were not aware that off menu items were an option, so we asked for the grilled cheese, intending to get the caprese grilled cheese listed on the menu. This would have easily been brushed off as our mistake but instead, further added to our disappointment after the long wait and cold food. As a first time impression, this was quite disappointing.