Mrs. Leila L.
Yelp
One star for the heatlamps outside and one for managers attempt to fix it but we made a reservation on a Friday night for 730, we get seated and 20 mins later a waiter says he will come bring us water, he doesn't. Another 10 mins later the hostess brings water. Waiter walked by multiple times without even checking on us, didnt ask about drinks, appetizers, or mention specials. We even had a reservation, were seated outside, gave 1 star for the heat lamps. Smallish table, crowded and loud outside. Outside must be for overflow patrons they dont have enough staff to serve. Other tables seated after us got drinks and food etc first. Finally our waiter asks if we want to order( we were actually ready to order when he mentioned the possibility of water)
Thenn after I drank so much water I had to use the restroom and came back, no bread but my wine showed up. (Ordered w dinner) after 1 hour of not being checked on or given anything but delayed water and a small glass of wine (when the waiter walked by 5+ times not acknowledging us,) we checked out with someone, and tried to try to pay for the wine and decided on taco time for dinner instead.
The innocent person we flagged down on the way out grabbed the manager to rectify the situation, and he offered a chance to try them again
I felt bad, until I realized they probably didnt even start cooking our food yet. At least getting the appetizer or acknowledgement would've gone a long way.
They're clearly busy, understaffed and probably overbook their tables to make up for cancelations or no shows, but sometimes everyone shows up!
I get that it was a Friday night at 730 but we didnt even get acknowledgement (except for the false promise of water and to take our order..this was with a reservation and everything) nothing in an hour.
Very disappointed. I'm sure the food can't be worth it.
Went to taco time 5 mins away and had dinner within 10 mins but now its 845pm and we wasted the night to be ignored. No photos, cuz we didnt get to even see the $8 bread appetizer....reluctant to even give them a second chance despite the raincheck the manager offered