Caprice F.
Yelp
Actual Rating: 2.5/5
I have really mixed feelings about this place, but none of the feelings are that great. I've been here twice. The first time I came was about 6-8 months ago. It was a weekday about 5:30pm or 6pm. There were about 5 tables in the place that were occupied and two people siting at the bar. I was by myself and sat at the bar. I sat there for about 10 minutes without ever being approached, greeted, offered a menu, or given a glass of water. Meanwhile, there were three waitresses/bartenders at the bar standing there on their phones the WHOLE TIME I WAITED! Instead of saying anything, I got up and walked out. Every eye in the building watched me as I left. Every table seemed to be waiting on their food to arrive and I could almost feel the energy of the other customers saying "oh wow! She's actually leaving. We should've done that!"
My second time I came here was on Saturday around 5:30pm with a few friends. The place was full and the music was loud. We stood at the hostess desk for a very long time waiting on the hostess to figure out where to seat us, while there were ample empty tables to choose from. My friend who arrived first at the hostess stand said that the lady was discombobulated and didn't even really greet her, and just asked how many people and told her to "hold on". We seriously were at the hostess stand for about 10 minutes for apparently no reason. She finally seated us at a table that she acknowledged was dirty, and then had to clean it before we sat down. Like really?
The tables all had residue of adhesive paper stuck on them. It looked very tacky and unprofessional and we all commented on it. Our waiter was a nice guy and gave his honest opinions about the menu. My friend found a strand of hair in her chicken wings. The brussels sprouts I ordered had good flavor but were undercooked. The Peach Tree cocktail I had was actually pretty good, and I enjoyed my wings. Two of my friends got the Cajun pasta and both commented that it was way too spicy. The truffle fries my friend ordered didn't taste like anything. They were like unsalted, cool McDonald's fries with parmesan cheese sprinkled on top, and yet somehow cost $10.
We weren't impressed at all. Overall, none of us were pleased with our experience. While the service offered by our waiter was good, we didn't like the automatic 20% gratuity added to the bill. Considering both of my experiences with Spatch, I don't plan to return.