SPCA of Wake County

We just had a great experience adopting a dog from this location. They seem to be undergoing a massive remodel but it's still easy to find your way in/around. I loved that the dogs were in their own rooms and not cages so you could get to know them more easily/privately. If you bring a kid, the pup will stay on a leash. I didn't understand exactly how the process worked, so I'd recommend applying/reserving the pet online for a meeting if you are very interested in them. We became back up adopters for a dog that became available again and were able to do a "dress rehearsal" for a few days at our home to make sure he was a fit for our family & cats. Safe to say, Francis (previously Duckie) is fitting in perfectly and we love him so much. Everyone we met and talked to through this process was super nice- Thank you, SPCA!

Absolutely the best decision I’ve ever made. The staff were all so kind, patient, understanding and informative during my visit with all three kiddos. After we adopted him, we had a vet emergency and took him to the shelter. They were very quick to act and assist us with him. Tyson has been the best addition to our family.

Smooth experience. My daughter wanted a cat and we spent time visiting with many until she found the "one". We did paperwork and was able to take him home the same day.

Only great things to say about SPCA of Wake county ☺️ I’ve gotten my 3 fur babies from here & it’s always been an awesome experience. Recently, I adopted two bonded kittens Waffles & Kimchi (previously named Potato & Heidi!) but I also adopted my bunny Oki here 7 years ago (previously named Celeste). Just want to thank the staff and volunteers here for helping me with the adoption process and answering my questions/concerns 😄🩷

AMAZING! The best spay/neutering experience I've had. So many wonderful services for a very reasonable price! My boy was sent home with medication and looked as though he was handled very well. 10 stars to their staff who was so friendly and helpful. 10 stars to the services that were very generous. Well worth a 2 hour drive. I will recommend anyone and everyone to this location and will surely be back myself in the future.

I can really tell they love their animals! The animals all seemed happy and healthy and had so much room. I adopted a puppy and he is amazing

The minute drove up to the SPCA of Wake County facility our first impression was “wow this place really beautiful” We walked in and the sweet lady at the front desk was so helpful. She immediately asked what we were looking for and she gave us a short list of dogs to go meet in the back. Tilly’s name had a star next to it and know we know why. We met a few other dogs first but the minute we got our turn with Miss Tilly we knew within the first 60 seconds that she was the one. She stole our hearts right away. The staff at SPCA took the time to go over in detail her history and set up a well structured and safe meet up with or current adult dog. If you are looking for a new addition to your family please consider visiting this facility. You will not be disappointed.

We went here not expecting much but we left with a handsome boy he’s loveable and cuddly as well as playful and i haven’t been happier than i am with him the shelter volunteers and employees were also amazing they updated his shots before i left with him and gave me a bag of food for him they were super on top of everything and very friendly! the shop they have gives you an idea of what you should also take home for your furry friend i loved the experience and i will 100% do it again

Very sweet and caring people. Went here on my day off to visit the sweet animals. They show and care about there lovebugs there.

Copped me a fuzzy friend. I named her Squid. She is very playful and so adorable, so I wanted to make sure she had a good place to go. I took her in to make sure she was all okay and up-to-date on her shots. The staff was very friendly and kind when talking to me, and they gave me a lot of good information when I visited. Also, we looked around the shelter at the other pets just for fun, and the facility is very clean. Overall, they have a lot of helpful and friendly employees if you have any questions or concerns with animal rescue! I was very pleased with my experience. Also, If you're looking for a good place to volunteer, the SPCA has great resources too!

Great crew and I adopted a beautiful kitten last year and it was quick and easy. Good ng back and looking to adopt a dog

All the animals there are obviously well taken care of and loved! They are kept in comfy rooms with toys and blankets, dogs are taken on regular walks, all look well fed and groomed. The staff working there were extremely kind to my mother and I as we were looking to adopt a dog. They were very helpful is explaining and offering information about the animals as well.

The staff are so loving with the animals. Because they care and volunteer their time to save these animals. They give love to so many who have never been loved. This place is amazing. I lost my Annabelle (dachshund) last September on the 19, and I have been there a few times trying to find one to adopt. I go on tears and I leave in tears every time. It's so hard to pick just one when they all need a home. But I am very thankful for the people who take care of these beautiful creatures that God blessed us with!! I still hope one day soon I will be able to walk in a know that's the one for me!!

Covid has been really hard on my 5year old, and he's honestly been a trooper, but not being able to see a lot of his friends has put him in a funk, and affecting his sleep. Our dog is amazing, but I was hoping If I could find a smaller fur friend for our son's room, it may help. Just for fun I was browsing the SPCA website and fell in love with two guinea pig brothers. They are adorable and we are already so in love. Even with Covid, SPCA's communication has been awesome, but things are a bit different currently. Check their website for updated rules. Everything is currently by appointment and you do have to leave a message on the phone, so gotta have patience with that. When we came to bring our babies home, they met us outside and made everything easy peasy. I also really appreciated their informative paperwork.

Y'all are going to start euthanizing animals but when someone comes in to get their dog who has gotten loose-you want to charge over $200.00?! Ridiculous. I was going to adopt some animals from you but not anymore I feel you should have a little wiggle room for someone who wants to save their own dog. It's our craziness. I know you get funding from the state so there's no reason for you to do this. And btw I'm not the person who came to get their dog.....just a person who was there to adopt and saw the whole thing unfold and walked out after

I am reporting a dog breeder named Noelle Steede. She is breeding Chinese crested and selling them for big bucks promising AKC papers yet no papers ever arrive. Puppy had ticks, fleas and 2 kinds of worms. Her address is mount olive N.C. If you have animal control officers please go see this person. Please stop her from scamming others. I'm in Va. reach me at juniemoon_13@yahoo.com. 804-350-2955

I've adopted 5 of my guinea pigs from the SPCA of Wake County. Their staff is kind, caring and extremely helpful and supportive to adopting pet parents. Please come here and adopt your next furry family member. Don't shop at a pet store and contribute to the breeding industry! You will NOT be charged an outrageous fee....remember that it goes to help feed and care for other animals in need, and cover spaying/neutering to help curb overpopulation of unwanted animals that will suffer and die on the street. ADOPT HERE! DO NOT SHOP!

Planning on adopting my first cat with my partner and stopped in to meet some contenders! The rooms were well kept and volunteers were helpful and kind. I stayed in the kitten room for most of my visit and was able to play with many of them! Left to give others a chance to visit with everyone (5 people allowed in the kitten room at a time) and will definitely be back soon to take home a kitten of my own!

I have adopted nearly all of my pets from the SPCA growing up, at both the old and new location. I love the new facility, it is extremely nice and I highly recommend that you check this place out when looking for the next member of your family. I have also volunteered at the SPCA as a cat matchmaker and at the fundraising events, this was a great experience as well.

It was a nice, clean facility back in 2019. I am sure it still is, but now in 2022 I have a complaint. They do not return calls to your voice-mail. I have left many messages for 6 weeks and today I tried the volunteer line and received an actual person. Of course she was unable to help me and wanted me to leave a voice-mail for someone else to get back to me. Yeah, like that would happen. Also, they need their help-desk form visible on their home page. At least the gal I talked to today told me how to find it.

My fiancé and I adopted our perfect cat from this shelter. The facility it's amazing, the animals have a great space to be in while waiting for their human match! The staff was very helpful and helped us to find the right match for our needs.

I recently adopted my kitten from the SPCA on my friend's recommendation. The adoption process literally took less than 24 hours, which I was really happy about since I had been talking to another adoption center and the process was taking weeks. The volunteer that I talked to on the phone who also assisted me at the center was super nice. I would recommend adopting pets from this center since the process is super quick (they don't even ask for additional references), the pets are taken care of well, they gave all the required documents for my kitten, and I was able to buy some basic necessities on the spot at their retail store.

We visited the Wake SPCA center and spoke with a specialist on Saturday 2.23.19. The adoption process is biased and works against placing animals in a good home. From the very beginning of the "interrogation", the adoption specialist had determined that we were not good candidates because we already have several pets in the household. We have a special needs dog that is not neutered (our choice) and we not currently using heart worm preventative for our 3 dogs but they have been on preventative in the past. We were very honest and agreed that it was something that would need to be rectified with ALL of the pets as part of preparation for adoption. The employee was doing everything in her power to eliminate us as good candidates. We understand that they have to look out for the welfare of the animals but a black and white decision based on a 2 minute discussion that was unfair and biased. We were forth-coming and honest about every thing we were asked. We take care of our pets and feel like they are treated like kings and queens. Very unhappy with the outcome and will never darken their door (or any of the other SPCA facilities). I feel badly for all of the animals there waiting for a good home. They are play God with the hearts of those who come in looking to give a pet a good home. Very sad

Plenty of lovely animals to choose from. Very clean facility and the animals were all clean and well taken care of. Everyone there was very helpful and we were able to bring our boy Cooper home the same day. Everything we needed for him was available in the SPCA's store. Not as cheap as I could have found elsewhere, but the money goes to a good cause. I'm not going to be adopting again in the near future, but I would highly recommend everyone go to the SPCA for their next furry family member. Please remember, not only puppies need homes; older dogs need homes, too. Adopt; don't shop!

We love the SPCA! When my boyfriend and I decided that we were ready to adopt a kitten, the SPCA was the first, and only place we went. On our first visit we filled out a survey about what we were looking for in a pet, what our home was like, what our expectations were and what our history with pets was. After that we were given a visitors pass and were allowed in to visit the kittens, cats, puppies, dogs, and bunnies. All of the animal rooms are very well kept and there aren't any overwhelming bad pet smells. Most of the animals were sleeping, but the ones that were awake all seemed happy. The staff were very interactive and persistent in reminding us to sanitize our hands. On our second visit we were able to check in at the front desk since we had already filled out the survey. We decided on a kitten and started the adoption process. The adoption counselor took around an hour telling us about our new kitten's medical history, what we needed to do and she answered every single one of our questions. She was very knowledgeable and it was very obvious that she wanted to take the time to make sure this kitten was going to have a good home. On a downside, I was disappointed that our new kitten came home with an upper respiratory virus and conjunctivitis, but we are taking care of him! The website is very helpful and provides a ton of information not only about animals available for adoption, but also pet care and pet FAQ. I feel good that we can call the pet help hotline if we have any questions and we feel confident that we made the best choice. If we every adopt again, we will go back to the Wake County SPCA!

I adopted my dog from Wake SCPA as a first-time foster fail. I'm still on the foster email list and can say these folks tirelessly make every effort to get these animals permanent homes. That said, they're honest and up front about any health or behavioral issues they observe. These folks love animals and are personally vested in their welfare. They're no doubt ecstatic about being a no-kill shelter which is so awesome! PS - the dog I adopted from WSPCA is the sweetest, most loving dog I've ever had.

This is where I found my best friend. (Can I end my review here? That's all I should really have to say.) But in all seriousness, the SPCA is doing great things. All of the animals are well taken care of and the staff are friendly. The facility is clean and the adoption process is thorough but simple. If you're not the right fit, they'll tell you. And that's good, because these animals need the right fit. Great place, great cause.

I have been going to this SPCA for 10 years but have never actually adopted an animal from there until yesterday. My two other pets came from wake county animal shelter which is great too. The SPCA staff is friendly and the process is quick, they also have a store with good prices to help you take your new pet home. My new puppy came with all his shots and got neutered the day before. The facility is very clean, does not feel like your typical animal shelter. Should be a first destination for anybody looking to adopt

This is an incredible facility. It's nearly everything you'd want to see in a shelter: cage-free (unless the animal is being treated for something or on a special diet), big rooms, plenty of toys and beds and playtime and staff that actually wants to do the right thing for each of their pet residents. Some of the rooms open out to large sun rooms where the cats can snooze in the sun. The dog rooms don't have their own sunroom, but there is an area for them to be let out to play. You can stay as long as you'd like, and if you're a frequent visitor, you can get a frequent visitor pass allowing you access without the paperwork. Once you decide, the adoption counselor will work with you to make sure you're chosen companion is a good fit -- both you and your pet get a fun little personality-matching profile. And cats and dogs aren't all, there's even some rabbits if your preference tends to the more sedate pet. The gift shop is also a nice thing to have available; they carry everything you might need to make your new friend feel welcome when the time comes to take him home.

I got my baby, Luna, from here and she is the perfect fit for our family. The staff were all very friendly and so eager to answer any questions I had/pair me with dogs they think I might get along well with. It's obvious they love these animals and want them to be adopted. The whole facility is very clean, the rooms are very large, and you will never see piles of poop or puddles of pee like you would at the Wake County Animal Shelter. The questioning can be a little excessive, but for me that just shows how committed they are to finding loving, forever homes for all pets. I will always recommend the SPCA to anyone looking to adopt.

Always a clean and safe place to find your forever pet. The staff is very helpful and knowledgeable. I have been here many times and always appreciate how well things are taken care of. Due to the pandemic pets are being adopted out online. They have also been able to do events online to try and raise funding to help the pets. If you can support their cause.

It's really hard to get in touch with anyone here. I have been trying to call to speak with Jennie. She left us a message last night. Overall a great place. Nice people. Very informative. Just hard to get in touch with.

Wide variety of animals. When considering an animal, above a year of age, I'd highly advise to do the "dressed rehearsal" if you have ANY concerns that it may just not work out. It costs $250, but $200 is refunded upon return. If you adopt, then it goes towards the fees etc. It buys you 5 days and if it doesn't work you can take it back any time before the 5 days. Once you sign the papers it is YOUR dog and they really don't want it back. So make sure you're 100% confident in the animal or try the dress rehearsal first. It's a great insurance policy if it doesn't work out.

We had an appt. that had been scheduled for several weeks for a spay. I just happened to go to their spay/neuter clinic page, TWO DAYS before we were due to be there at 7:15 a.m., and saw the clinic had closed. Did we get a phone call? Hell no. Did we get an e-mail notification? Hell no. Would I recommend this place? Hell no.

I would not recommend this place to anyone. We adopted two beautiful cats in November 2018. After bringing them home and getting our boys settled in, we started noticing health issues in one of them. Our beloved Moose ended up having chronic issues with crystals in his bladder and ultimately had to be put to rest in March 2019. We were heartbroken as was I'm sure his brother Caboose. We found out that SPCA screwed up medical records saying that it was Caboose who had been seen for blood in his urine. Now we are not sure if we laid Moose to rest or Caboose. But wait there is more: Since March we have had to take Caboose ?? To vet on five different occasions and ultimately now have had to put him down as well. WE ARE DEVASTATED. In what should be a happy time with new family members turned into our worst nightmare. FYI Caboose??ended up with the herpesvirus which attacked his eyes, ears, stomach and breathing. He is now at peace but not before going through months of agony. The Vet who treated him said that he has had the virus for a longtime, wonder why SPCA VETS didn't disclose this????

I have to give a big 5 stars to the Wake County SPCA for officially transitioning to a no-kill shelter and pet placement program. The staff here is friendly and invested in the welfare of the animals. What more could you ask for?

The SPCA is the BEST. I found the sweetest most affectionate cat in the world there. They were very knowledgeable and helpful. They answered all my questions truthfully and expertly. They wanted to ensure that the match between us was the right match. They did a great job. I didn't choose sky, she chose me. She is the best cat in the world; friendly, loving, affectionate and responsive to attention and affection. I highly recommend them.

Great place to find a loveable dog, cat or bunny. The animals come and go very fast, especially the youngsters. I visited this location twice in the last week, once during business hours and the parking lot was full around 2:00~, every dog was just about gone. You can have a private play session with the pet of your choice to see if your compatible, etc. I didn't like the fact that people freely squirt hand sanitizer dozens of times on their hands carelessly. You really should wash your hands, rather than using a chemical to try and cleanse them. How about wash stations throughout the complex? If you go, please take a minute to wash your hands in the bathroom before exiting the building. The place is filled to the rim with "volunteers"!!! I give them a huge pat on the back. Drawbacks of adopting from here, you get interviewed, counseled, etc. They will try and talk you out of certain animals if they feel they are inappropriate for your household. Good for some people but not for all. Plus, they demand you take your newly adopted pet to a Vet within 2 weeks of adoption, that's another $150. I know its neccessary but please be prepared before going in there half cocked and ready to adopt. The animals are usually spade or neutered, dewormed, tick and flea killer applied, potty trained.

We had our dog neutered at the SPCA clinic. We actually picked him up a little over an hour ago. When we got him he was covered in his own feces and the veterinarian claimed that "he pooped in his cage and I tried to clean it up, but he wasn't happy about it". Which is understandable but, it is upsetting that she didn't take the time to help him. I am sure laying in a small cage covered in your own feces is uncomfortable, especially after having a major surgery. It is also frustrating that around the time he was covered in his own feces, he was also heavily drugged, therefore it would've been slightly easier to clean. When we got home, after a rather smelly ride, we had to lay on the floor with him for upwards of an hour as we wiped and brushed the caked on sh.t off of him. Then we even had to cut chunks of it out. I'm not sure if the problem is not taking him outside to use the restroom or lack of persistence. Either way it did not make for a great experience for my dog or me.

To the salty, unprofessional staff I dealt with yesterday (one girl was nice though): I returned my adopted GS/Lab mix not because I could not handle him, but because I didn't want to endanger the other animals in my apartment complex. In less than a week, we had had at least 10 close calls (with dogs on and off-leash) where had I been a smaller, less-dominant woman, he would have seriously mauled and/or killed other dogs due to close quarters. (I am not mincing words here.) Mind you every single dog he threatened was much smaller than him and most of the time, they were submissive. While you all said he did not do well with other dogs, you failed to mention some specifics. What you did say was that he barks at other dogs, would not be able to go to a dog park, is not friendly. Fair enough. However, what that looks like is he spots a dog 200+ yards out and his whole demeanor changes, same happens if he catches a scent of any other dog. His ears go straight up, body stiffens, he goes low as if ready to pounce or SILENTLY lunges with hyper focus, and this sort of seething intensity I have never seen in a dog. He then has to be dragged away, nearly strangling himself to get to the dog (or cat) as I can't break his focus with words, touch, or food. In an apartment complex, that is too much because all our doors face inward and corners are blind so god forbid someone round a corner or open their door with a dog coming out and we couldn't move fast enough or even with a short lead, I had something in my hand or was even a bit distracted. He also gave me a warning bite when I corrected him on leash and the SPCA was like well that's not a real bite because it didn't break skin. I understand it is not as severe, so categorize these things, but that is a show of dominance that is concerning. Nevertheless, he was great indoors, quiet, doesn't get into things, good in the kennel, I mean you couldn't ask for more, but outside he was a different dog. We were working on things and I had scheduled training, but since when did the safety of others get placed above the needs of 1? I'm sorry, but that's a negative in my book. Also, how can you exercise and/or play with a dog outside who cannot handle the presence of any other creature? Newsflash: you can't. He was so hyper-vigilant that he never sat or laid down for more than seconds outside, if at all, even with treats and he didn't really like toys; it's like he couldn't relax even after hours of walking. He was always on and therefore, I had to be as well, which was so stressful. I'm super laid back too, so in the time I had him, I didn't sleep well any night and my things got neglected because all my energy went to him and it was exhausting. Being vigilant or 100% on all the time was quite taxing, on him and on me. So I returned him because he needs his own private yard to be relaxed and happy in where no other dog has been/is present so he can learn to be around others first and be trained, then be walked out and about. An apartment was not the best home for him and I made a thoughtful decision on behalf of multiple people/animals, not just him. And I don't regret it. And while you may not understand or choose to see my side, your clear attitude was off-putting and certainly would discourage others from adopting here. Sure, it's sad, but if you knew he had problems before, you should probably try fostering him first, then adopting. But oh right, he will try to take out other dogs and foster families normally have multiple dogs. So I tried, he tried, but it wasn't the right fit and you all need to be okay with that because you aren't the ones who pay a price if he were to hurt someone, whether it be a dog or the owner protecting their dog.

Great people doing everything they can to help beautiful animals. I did an Adoption here like 15 years ago, and surrendered the same dog to a nice couple who were there to adopt about a week later (long story, but they were much better parents). I dropped off some towels and blankets here the other day. Great people doing Great things.

I had the SPCA behaviorist come out to my house and help me with my dog. She was wonderful. I did rescue work in Florida. The dog she worked with me on was the last dog I had taken in before moving. I decided to keep him because he was not adoptable (not his fault).He has major issues but I couldn't give up on him even at times I think I should have. I had been doing rescue for 15 years. I had worked with trainers within the rescue outside the rescue another in Raleigh that took the dog for 2 weeks. I know one thing if you think you know it all with animals your wrong you can always learn. She gave wonderful suggestion. She could handle the dog when others didn't know how. She is excellent !

We got our first kitten here. The people at the desk were very helpful and informational in walking us through our adoption process.

I fostered moms with their pups for the SPCA since 2012. There are serious management concerns of which I addressed with a board member and the director Kim Jansen early in 2019. Based on the disrespectful treatment I received following that meeting with the board member and director Kim Jensen, Ms. Jensen had issues with the fact that I shared my concerns. I will no longer be fostering for the SPCA. I have a perfect set up for moms and pups out side of my home that is heated and air conditioned. It is clearly their loss due to Ms. Jansen's inability to recognize the "best interest of the animals" vs her own insecurities and priorities. The SPCA has a very large donation base and it appears that someone else might be more qualified to address the needs of the animals, staff and fosters of the SPCA of Wake County. Ms. Jansen's response to my expression of concern was personal.

I have never had a good experience with the SPCA. Twice now we looked at a dog, fell in love with one, and they decided to give the dog to someone else. The first time, years ago, the dog wasn't ready to adopt and so we reserved him and came back. In that span of time, another family decided they wanted him, and so the staff response was to draw names out of a hat and the other people got him, even though we were there days before these people were. Today, we played with a dog for 20 minutes, the volunteer taking care of her told us the process, but in the time it took to go to the front desk, someone else decided to adopt that specific puppy. The trainer didn't seem to know of anyone else who looked at the dog because she told me "congratulations!" I had to explain that someone else got him first and she didn't seem to understand. And now we have to explain it to a really disappointed two year old. Thanks for that. As for the process, you pick an animal, they do an interview to see if you're a good fit, and you pay a small fee and take him/her home. They give nice accommodations to a relatively small number of animals and are very choosy about the owners. Just don't let yourself fall in love with an animal until you've signed something.

They were fine to work with. The facilities seemed clean and nice. The issue I have is that when we adopted our little guy December 2014 (3.5 month old neutered kitten) and brought him home we of course took him for his first vet visit. He had really bad roundworm AND protazoa so multiple dewormings and 10 days of medicine via syringes to our little guy. It was EXPENSIVE (he was of course so worth it). I know it's tough to get animals healthy when they come from the streets but our little guy had been there awhile and had a "clean bill of health." Well let me tell you the nerves I had to feel for two weeks while he was getting over all of this intestinal distress.... the poor guy had anal prolapse every time he was picked up or stood on his hind legs. I want to adopt again, but I know I'll have to pay an arm and a leg to adopt and pay for all the vet bills on top of it for my new family member AND my current little guy because he'll again be exposed to the roundworm and protazoa (because there's no way they SPCA shut down the room, sterilized it and treated all the other cats who shared the space with my guy).

I adopted my Fur-ever daughter Ella here back in 2009. I am so grateful that the SPCA brought this dog and I together. They took her in after her original owners fed my sweet girl gorilla glue abandoned her. When I met Ella she was shaved from her big surgery but through all that pain, you could tell the people here took great care of her. She was happy dog! Even happier when we left! All of the folks that work here are compassionate and loving people. Always adopt, don't shop!

I appreciate that the SPCA does spay/neuter cheaper to prevent stray/unwanted kittens or puppies but expect to pay more than listed on the sight. If your cat or dog is "stressed" they charge $20. My cat has never had a problem with people or new places or even the vet when she had all her shots done. But they said she was stressed so they charged me $20. Was really shocked as she's not what I would deem "aggressive and will not allow normal handling" which is what was described as the behavior that would cost extra. Would go again but just be prepared ahead of time to pay more than the listed price on the website.

The people there were amazing in helping us get our new bff. They were flexible and kind. the facility was clean and welcome. They really do the best job of taking care of your new pal, even before you meet them. :)

Last week drove 24 miles to donate items. Found few more old collars so not complete waste of my time to drive way out here again to exchange mislabeled collar (paid $25 for it). Knowingly paid premium because profits benefit non-profit organization. Greeter was nice as were employees last week. But store clerk was not. No apology. Customer service was severely absent. Beware that collars labeled different on front & back-- no telling what's inside the re-closable packages. Bring tape measure

This is the cleanest, friendliest, most organized animal shelter I've ever been to. Our next cat is going to be coming from this place. I love the holiday art show, with the cat print art and the free wine. My 7-year-old still has the cat print art from last year hanging on his wall.

I was very dissapointed with my visit at the SPCA of Wake County. This was my first time visiting and i was looking to adopt a dog. Intially the staff was very nice and helpful with explaining the adoption process, but that is the only good thing i can honestly say. When me and my boyfriend went to visit the puppy room, i received a different type of treatment. As we went into the room, there were 3 staff people there and they were looking at us like we were not suppose to be there. I was even a bit confused and felt like i had walked into a non-visiting area because they just stared and did not even greet us. Eventually one of the staff asked was i looking to adopt, and when i answered yes, she said nothing else and walked away. WOW, how rude! Out of 3 of the staff, not even one person offered to talk about any of the puppies, ask any questions on what we were looking for, or offer any type of help. We were literally reading the descriptions on the puppies and that didn't even motivate any of the staff to offer any type of help. I was so dissapointed because this was my first time at the facility, and i had read great reviews about this place. Me and my boyfriend left without even interacting with the pups, as it seemed our presence wasn't wanted. I will never go back to this place, or recommend anyone else.

If you are looking for a pet, this is the place to go! They always look after the interest of the dogs and cats. We got our last dig from the and I can truly say they care about their animals! Two thumbs up!

I just have a piece of advice for folks looking for a dog here. It's a very nice facility for the dogs they offer. No kill here. The volunteers are wonderful and truly want to help you find the right pet. Our experience was that we went around to the different rooms and visited with several dogs. Once we found one that we wanted to get to know a little better by walking it on a leash, they required us to go through the whole adoption process which takes at least 35 MINUTES. I repeatedly told the person conducting the interview that I ONLY wanted to walk the dog and she said their process was to go through the adoption paperwork and interview. The paperwork is short and easy -- the interview LONG!! We could have easily walked the dog on a leash in their outdoor area if we had said that.... They interpreted "walking a dog" as taking the dog out front on a leash all alone....That wasn't even what we wanted. We just wanted to experience the dog on a leash -- ANYWHERE-- to help us bond with the dog. So, unless you're ready to adopt the dog, don't say you want to walk the dog on a leash. Just ask the volunteers if you can go out in the outside pen and visit with the dog -- they'll have a leash you can use there.

I am so upset with this place. The facility is beautiful and I'm so glad the animals have such a great place. But I feel the workers just don't even care about the dogs finding the right home. We adopted a dog and fell in love with her, only to find out she terrorized our other dog. We had a meet and greet and although I had reservations, I trusted the workers when they assured me it would be ok. I should have gone with my gut. It was far from okay. I feel like they took our money and shoved a severely damaged dog onto us. They said to call if we had problems. I did, hoping they would have advice, but no. They didn't even care. Just said bring her back, after trying to get me to buy services from their behaviorist. I am so angry. The regular shelter was far more worried about our dog and his potential new buddy and I'll go there next time for sure. I regret that we didn't adopt from there.

My family had a very frustrating and disappointing visit to SPCA. After searching their website for adoption policies, we drove an hour to pick out a kitten. We were dismayed to find out that we were turned down for adoption b/c we wanted an indoor/outdoor cat. Apparently they ONLY allow adoptions to homes that maintain indoor-only cats; although no posted online information reveals this bias. It's a shame b/c we had 3 crying girls for a long ride home and those cats miss out on any outdoor living,

Was told to wait 45 minutes, ended up waiting two hours and told to come back another day. Meanwhile other people that came in after me were walking out with pets. Rude staff, stupid ideals of how a pet should be matched. Avoid this place!