Spirit & Bell

I’ve never actually left a bad review on google, but this place is terrible. Service is on a different level of poor I’ve never experienced… even at an airport. You can’t add any condiments to your order when you use their online ordering. Good luck having a server get you anything.it. Ever came for me or the table next to me. They just make ppl wait forever for a table and don’t tell them it’s seat yourself. I’ve watched the servers walk by dozens of ppl waiting for a table and they don’t even acknowledge them. Look at this delicious $36 burger and fries. Better food at Wendy’s.

Very bad service from the person who is serving in this place. There were a couple just sitting and the place was almost empty and the server approach and tell them to leave without lowering the voice. The sever is the one the right in the pic.

I liked that they had pricing on the menu. The staff member was wonderful. The breakfast was awesome (onion and green pepper, yum!)

BLUF: DON’T USE THE QR CODE I was looking for a sit down place that wasn’t packed - I should have taken that as a sign…. The waitress had us pick our table and handed us menus. On every table, there is a QR code that says, “Scan to Order & Pay.” Before the waitress came back, I ordered and paid for my food using the QR code. When she returned, she said the QR doesn’t work and I’ll have to pay the traditional way (card reader brought to the table). I checked my account and I had been charged for the order placed prior to her return. The waitress claimed that it will be suspended, but given the lack of upfront communication, I’m very skeptical. Prior to receiving our food, the waitress came back with the card reader expecting me to pay. I said I’m not paying until we receive the food and will tip accordingly, but I will not preemptively tip given our first interaction. She tried to say it was protocol, however I’ve never been to a sit down restaurant where you tip beforehand. Food was mediocre - to be expected to airport food. At the end, when she cleared the table, she said, “I’m sorry, I have to bring the check now.” Yes…now is an appropriate time to bring the check.

From the meal to the service, it's a great stop at the new LaGuardia. You actually get real silverware, real glassware, and a real server serving great food. The menu is a little limited but the food is well executed and they're happy to make little modifications like adding chicken to the cauliflower gratin pasta. Definitely a fun stop with a great seat, and a view of the runway.

Horrible service, we didn't get cutlery when we were almost done. The food, the worst we ever had in an airport: frozen pizza and burger was microwaved. The glasses had lip marks. And the waiters, they never said sorry, very mannerless. The only good thing was maybe the nice lady who greeted and seated us. The rest...run away!! You get better service in a fast food restaurant.

The “Scan QR Code to Order” and half empty in disarray should be warning enough. Sat at the bar for 2 hrs waiting out a flight delay. I had to flag a bartender down to get my second beer having waited 15 mins after submitting the order. I Then ordered a prosciutto sandwich thinking it wouldn’t take long since it didn’t require cooking. After waiting 45 mins and flagging down the bartender again, it arrived while I was requesting the order be cancelled. Avoid or don’t have any expectations.

This experience was a joke. The waitress didn't know how to split the check. The drinks were utter crap, and they had one person running the entire place. Save yourself the pain, go literally anywhere else. This is an insult to the D&C name. They also ruined a drink to the point my wife sent it back and they brought back a whiskey sour. They still charged us 27 dollars and refused to take it off the bill.

Lifesaver! I was waiting for the Chase Sapphire Lounge to open just a few feet away, and Spirit & Bell was the natural option since there's limited seating in this part of the LGA terminal. Cute, roaring 20s themed spot. I sat at the bar, where there was a surprising amount of seating. The bartender was friendly, and I got a 20oz IPA, which was pretty pricey. Still a good way to pass time. Didn't try their food at all, so can't comment there.

Interesting. Not terrible. Great of you need a place to hang out, no rush, read a book. Bad if you are expecting the norm 20 min turn around. Burger is like a hospital cafeteria but with melted cheese and sauce. I ordered medium I would change it to medium rare. Nice bun. Fast food fries. Small menu. Breakfast ends at 10:30. The need more staff, but it's nice to look at. Don't go if you're in a hurry! Go if you want to spend a modest amount and linger.

5 star service at the airport! Quaint spot in terminal B at LGA. Reasonable prices for NYC...nevertheless an airport. Decent food options and the ability to sit at the bar or over at tables with a nice view of the airport to watch the planes take off. If you have the luxury of getting Jasmin A, you will be in luck! She is friendly, attentive and a great bar tender. This is my spot moving forward at LGA.

If you have a little time to kill at the airport, it's a nice little hangout with great views and decent drink selections. The service was great as well, fast and efficient! Pricey but all airports are!

One of the options for a sit down restaurant in LaGuardia Terminal B. Was told to sit down at any open table where they have scan-to-pay menus. Placed an order through the app, after 10 minutes, the waitress arrived to take an order. She was surprised we used the barcode menu to place the order. She mentioned shed come around and check to see if it went through. Ten more minutes she didn't arrive so I had to go over to the bar and she mentioned she couldn't find our order. We showed the order placed on the phone and she said she'll get the items for us. Several minutes later and nothing again (not even the drinks). Had to leave. Not worth coming here. I think the best option in the new LGA terminal is the food court

Do not come here. One person-who is lovely-works the whole area. There are no signs directing customers to wait to be seated or go ahead and sit. You're supposed to find a table and scan the QE code at your table to order. After we figured that out, we ordered two burgers and the fried chicken thigh and hummus. At first, We got other peoples orders. Horrified, I watched them try to serve those same plates they delivered to us to other people. I had already eaten fries off the plate before realizing it wasn't my order... Finally our correct food came out, but not together. One plate at a time, 15 minutes apart. There was green stuff on our pita bread with the humus. Looked like avocado...but it was not on the menu anywhere...The hamburgers tasted like charred plastic. The fries were decent. The fried chicken thigh was nothing but little crispy chicken bites. Some had meat, others were just fried breading... Then It took 40 min to get our drinks. This was a direct result of only having one person running the whole show in the restaurant. They were trying their best but were spread very thin and it's not a situation set up to be successful. I think the bloody Mary's were watered down Minute Maid canned tomato juice. Not kid friendly. Not traveler friendly with the timely delays and bad food.

Such a terrible experience. Very limited menu and a great view. We thought we should get decent service and enjoy the view. We'll, the view remained good. Our burgers (one of only 2 entrees they have) arrived 35 minutes after ordering. The included salad includes no dressing, mostly you get a pile of arugula. The fries one of us ordered were overdone and of the must generic kind. The burgers were decent. Small but reasonably tasty No apologies for slowness. When we reminded them we also wanted some water, we got two gigantic glasses plunked down very hard on our table. No ice. Gosh, this was not a nice place to eat. Please , please don't eat here. The lady next to us has been waiting over 30 minutes for her food. Another couple gave up and walked out on their (unpaid) sodas. So it's not just me. This is a very nice airport with lots of choices. Don't chose this spot!

I ordered a salad and there was dirt all over the unwashed lettuce and a piece of a plastic wrapper as a topping. It took over 10 minutes to get a beer and the servers were inattentive and unapologetic about the inedible salad.