Marga Morrissey
Google
I’ve come here many times and haven’t had an issue here until this past weekend.
I will preface this review by stating that the main/head bartender (dark hair, glasses, very friendly) is lovely and always has been, and the drinks are always fire. Before this weekend I’ve experienced nothing but kindness from the staff here. My acquaintance used to be a manger here back in the day, hence our frequent visits to this establishment. We try to come after most of our big hikes, we love supporting local. The vibes are always great, our dog is always received with great joy and appreciation.
However, you lost business this weekend (and possibly forever) solely because of your (busser) and their despicable attitude. It had been at least ten minutes since our drinks were empty, the whole place was kind of dead so I was slightly confused by the delay. We see this staff member (younger girl, tall redhead with glasses) come out to the patio, she completely ignore us, and instead goes to pick up the dirty glasses at the only other table that was previously used. Since she’s incapable of acknowledging our existence for some unbeknownst reason, we decide to reach out to her, asking her for our hostess so we can order another drink.
My partner is the one who asked her; she misunderstands what he says at least thrice, asking him to repeat himself and chuckling to herself each time, insinuating that he has a speech impediment, which he definitely does not. It was as though she was on something. At this point the wind picks up and a decorative tree on the patio literally falls on top of me, not once, but twice. The worst part? The busser doesn’t do anything, but rather just stands there and laughs at me. At that point I am absolutely flabbergasted at the unprofessionalism and ask her to get our hostess to close out. Instead of offering to help or literally doing anything, your hostess watched me get attacked by your questionable furniture, and laughed while I was getting hurt by it. That is literally insane and I’m not too sure what would give me reason to return after being treated that way. Clearly a previous issue as there was a misplaced brick that I suppose was meant to hold the awry tree in place.
We definitely would have stayed longer and ordered at least another drink if not more. Regardless, the interaction completely soured our experience which is a bummer as we’ve been coming for years.