SpiritLine Cruises

We did the harbor cruise in Charleston Harbor. We had great weather and had a wonderful time. The narrator was a 30 year resident of Charleston and his knowledge of the history and details was unbelievable. The cruise lasted about an hour and a half. I highly recommend this cruise for all ages and family members.👍😃

Beautiful evening on the Spirit line dinner cruise. We enjoyed the salad, She crab soup, and Shrimp and Grits. Drinks were reasonably priced. It got a little warm inside the dining room as the night went on but we just went up to the upper deck to enjoy the nice breeze and scenery.

Very well organized and a wonderful dinner. All 4 courses of the food were great. We didn’t order dessert but it looked delicious! The live music was so good we wished he had a recorded album to download. Our cruise was full, but they don’t overbook so we had plenty of room to move around and take in the sights from every area of the ship. It was lovely and highly recommended!

Our group had a marvelous time last night on a dinner tour with Spirit Line Cruises! The service was impeccable, the musician was a delightful surprise, and the views were unforgettable! Have a free night while you’re in Charleston? Put this on your list!

It was my first time here, by mistake, lol. Tbh, I was going to a different location for a helicopter ride, and my GPS brought me here. When I got here, I was curious to see what was going on. I bought a ticket for the ferry cruise, and it was a little impressive 90 mins sail and hearing some history associated with this peninsula. Had the opportunity to sail underneath the Cooper bridge, and it was really amazing coming up close and personal to the structure. One more thing, why should visitors pay a $5 parking fee?. Everyone coming here is for the adventure Pinnacle or Spiitline cruises are offering and to charge a parking fee for visitors, and you have to provide a safe environment and experiencefor both visitors and their properties(cars). I feel that's exaggeration, exploitation, and taking advantage of people who want to be part of this experience. I will recommend you add the just add the parking fee to everyone's ticket at the time of purchase, because everyone that comes there is bringing business to you guys.

Had a very enjoyable evening. The food was great, and our server was one of the best we've ever had. The live entertainment provided was a guy and a guitar. He sang very good, was at the perfect volume level, and the genre was enjoyable. We had time to go to the observation deck before and between courses and after the meal. Sunset on the water and the big bridge they call Arthur lit up at night was very nice. The views of several harbor sites are better from the water.

Extremely Disappointing Experience – Canceled Last-Minute Without Notice We booked a Spirit Cruise Lines tour in Charleston to celebrate my mother’s 70th birthday with a party of 22 guests. Unfortunately, what should have been a memorable evening turned into a frustrating and disappointing ordeal. Just 15 minutes before departure, we were informed that the cruise was canceled due to a broken air conditioning system—an issue the company had reportedly known about well in advance. Despite having all our contact information, no one from Spirit Cruise Lines reached out beforehand to notify us of the cancellation, giving us zero time to adjust our plans in advance. This wasn’t just a casual outing—we had guests of all ages gathered to honor a milestone birthday. We were forced to scramble for last-minute dinner reservations on a busy evening in Charleston, which was stressful and chaotic for such a large group. There was also a wedding reception party booked on the same tour, equally blindsided and left to make alternate plans on the spot. The lack of communication and poor contingency planning was unacceptable for a company in the hospitality industry. Emergencies happen, but proactive customer service and transparency are the bare minimum when dealing with planned celebrations and large parties. I strongly caution others considering Spirit Cruise Lines for any event or special occasion. Our experience was not only poorly handled but also incredibly disappointing for everyone involved.

For my birthday on July 27, 2025, my children organized a celebration with a party of 22 guests, many of whom traveled from North Carolina, Georgia, Texas, D.C., and Virginia. We were all looking forward to an authentic Charleston experience, but unfortunately, that’s not what we received. When we arrived, the gates were locked, leaving us to figure out where to pick up our booking passes on our own. After waiting for 45 minutes, an employee finally informed my daughter that the air conditioning wasn’t working and that they were attempting to repair it. We also learned that the AC had been malfunctioning for the past three days. It was disappointing—and unprofessional—that no one had reached out to notify us of this issue, so we could have made alternate plans. The lack of communication and courtesy meant our visitors were left with a frustrating and costly experience. The final update we received was simply that “someone will be in touch with us.” This is hardly the service you’d expect from a dinner cruise, especially on one of the hottest days of the year, with 22 guests arriving by party bus. In the end, my guests left Charleston feeling let down, and my birthday celebration was ruined—thanks to Spiritline. My sincere advice: look elsewhere.