Square One

The food and atmosphere of the restaurant are wonderful, but the service is terrible. I visited for lunch. The Vietnamese dishes, adapted to be more accessible for international guests, were visually appealing and delicious. The dessert crepes were exquisite, and it was fascinating to see them cooked right in front of us; however, caution is needed due to the remaining alcohol. Unfortunately, the service was extremely disappointing. The staff was not only unfriendly, but none of the details I discussed over the phone in advance were communicated at all. The warm main dishes were served while we were still eating our appetizers, so by the time we got to them, they were already cold. The birthday plate I had reserved by phone was provided when we received the bill (after we had already finished the dessert, leading to a second dessert being served…). This was the worst service I have ever experienced, especially in a first-class hotel. While this may be one of the top luxury hotels in Ho Chi Minh City, the service at this restaurant is shocking if you have any expectations.

Square One continues to be a restaurant that amazes and disappoints me at the same time. The only reason I keep coming back is for the incredible food quality, it never misses. The Beef Wellington (now cheekily renamed Beef Napoleon to match the French theme) is absolutely to die for. The flavor, execution, and presentation are all top-notch. Just voilà. However, the service is consistently underwhelming. Interactions with staff feel very transactional and cold, lacking the warmth or attention to detail you’d expect from one of the most prestigious hotels in Saigon. There’s no personal touch, no moment that makes the experience feel special. As for the atmosphere, it feels a bit dated and doesn’t quite match the level of sophistication the brand aims to project.

The worst restaurant I have ever been. This is not a French restaurant. They serve salty Vietnamese food and tasteless Chinese food. The meat dish was terrible. I would never visit again even they pay me to eat. Avoid it at all cost. I can’t think of any restaurant worser than this one.

The steamed grouper was tender and flavorful, and the wagyu on the stone was a true delicacy, cooked to perfection. For dessert, the small soufflé was enough to serve three people, a sweet end to a great meal.

Really nice atmosphere and beautifully decorated hotel and restaurant. The open kitchen areas are entertaining. In a vacuum this was a pretty decent dining experience but... The restaurant sits one level above some of the best Vietnamese food in the world at a fraction of the price and the food here is anything but the best. The Vietnamese options were mostly disappointing with some odd tasting sauces (the peanut sauce was OFF), some passable items like the papaya beef jerky salad and banh khot (although not nearly crispy enough on the edges) and one standout with the claypot salmon. The haikkado scallops were drenched in an incompatible sauce and while cooked to a perfect texture, lacked any actual flavor which was bizarre. Service was OK but slow and not very attentive. At one point we asked for some still water and the cup remained empty until we left. For the price, it is not worth it unless your priorities aren't good food.

The food and the atmosphere were alright but the service didn't live up to an establishment sitting in Park Hyatt. We made the reservation noting it's for a birthday but no one seemed to read reservation form. Towards the end of the night, Staff all disappeared, busy closing rather than serving, we waited forever just to get our drink filled, get takeout box, get the bill... Anyway, order the legendary coconut ice cream. My friend was melting for it lol

I didn’t expect a common Chinese dishes (from my knowledge) on a western style restaurant’s menu, out of my expectations. And it tastes like any fast food restaurant in Hong Kong. Other than that, it is fine.

A nice restaurant with good Vietnamese, French food and seafood choices. The Vietnamese section was impressive to me since we were seated into this section. I noticed there were empty seats at the French food counter section while we were told there was no seats available when we checked in. Perhaps they would not like the area to be full. Anyhow, the sommelier and the Chef at the Vietnamese counter were friendly and we had some nice times or tasting experience.