Michael W.
Yelp
I would not recommend this site to anyone. Although the venue itself has potential, I strongly feel the manager/owner will not deliver as promised, especially with the hefty price tag of $22500 non-negotiable. Our first and only experience with this "resort" was an appointment to view the property with the owner, Derek. He told us to be there at a very specific time, because he had another appt. directly before us. We drove hours to meet him at that time, and when we arrived on time, there was not a soul there to greet us. We waited for nearly an hour, and called him 4 times with no answer. We left several voicemails, and finally ended up showing ourselves around the property. The victorian house and barn were in shambles and uninhabitable, to the point where I dont see how it would be brought up to code by April 2015. The pool was green with algea and had garbage laying all around it with used towels as though someone was living at the property who cant clean up after themselves. The place was quite a mess overall. After waiting for nearly an hour, we decided to leave and get food in town. We did not leave the Calistoga area for nearly 3 hours hoping he would call. We never received a phone call back from the owner. When we got home we received an email from the owner, approximately 15 minutes past our scheduled appt. time (I found it odd that he had enough service to send and email, but couldnt answer his phone). He stated that he was running 20 min late and had "car trouble". We responded to him via email, and attempted to call him, again, when we were already home, but he did not answer, big suprise. He responded to us again by email, stating that he got there approx. 30 min late, which is not possible because we waited far past that time. Not once did he apologize to us for his poor time management or the inconvenience. When we expressed our frustrations via voicemail, he again responded by email, in a condescening, arrogant attitude, implying that we are impatient and shouldnt waste his time. As much as I am offended by this man's lack of professionalism, I'm actually glad he was so rude to us. I cannot imagine investing $50k+ into our wedding day only to be disappointed and let down by him in the end. Planning a wedding is not just about having a beautiful spot, its about reliability and professionalism on your "special day" from those involved. I hope people read this review before jumping into a huge financial and emotional commitment with such a lousy business owner. It should be noted that this is the first yelp review I've posted. I dont normally do this, but I feel his actions shouldnt go undocumented.