Sean C.
Google
I can’t say enough about the quality of service this place provided. Our trip did not start that great because our “car service” would not drop us off near Old Town and we had to walk almost 30 minutes and it was at the wrong gate with 1000 steps. We called the hotel for guidance and Stephan came to the rescue. He left the hotel and came and met us and walked our luggage all the way to the hotel, avoiding the stairs. Anything we asked for he was happy to provide (reservations, car services, food suggestions, etc). At our departure, Surgon personally walked us to our car out of the city to make sure we were got there. The rooms are extremely cute. We stayed in one of the suites, with a small view of the church. The room was huge for a boutique hotel, with a small kitchenette. Robes and slippers were provided along with luxury toiletries. The location inside of old town couldn’t be better, it’s 5 minutes from the farthest point and you don’t need to take stairs to get there. We have stayed in numerous 5 star hotels and this place we will always remember, outstanding job!