Steven Thompson
Google
It pains me to write a bad review but I have to be honest. This place has a great ambiance and atmosphere. The owner(s) crafted a very nice establishment. However, their staffing is far below average. My drink sat empty at the bar for nearly 40 minutes and it wasn’t anywhere near busy. Our spinach & artichoke dip had the consistency of soup, we had to send it back. We instead ordered boneless spare ribs that came out cold and even had a normal bone-in rib mixed in(not a problem, just another point of error). My friend’s cheesesteak had about 2 ounces of meat and was all bread. The only saving grace was my Buffalo chicken melt which was excellent. While the bartender was a very nice guy, he was terrible at his job and the food runner wore something I would never deem acceptable work attire for a food establishment. To add to the disappointment, we had a billing error and the manager claimed he was new and didn’t know how to issue the refund needed to correct THEIR billing error! I was in the food industry for a significant portion of my work career, covering positions in both front and back of the house, finishing as head chef/gm; this establishment has a lot they need to fix.