stacy D.
Google
My friend and I visited this establishment yesterday 10/16/22. We were excited because it was a black owned place and wanted to try it. But when we got there we were super disappointed, if I could give zero stars I would. The place and decor looked great and music was nice. We walked in and was unsure what to do since no one greeted us at the door. After seconds I asked the young lady at the front should we seat ourselves, she said yes. We finally found a seat, placed our orders. We had to pay and tip upfront, later finding out they didn’t have half the items on the menu. Service was horrible from start to finish. The mimosa came out with a dirty wine glass that had lip gloss/lipstick smudges at the top. I requested for it to be changed and she quickly apologized. We waited for over an hour when another woman(unsure if she was a manager, owner or waitress) told us they didn’t have the grits that I ordered) for shrimp and grits. She insisted I order something else. I asked for chicken and waffles but they did not have waffle batter. She coaxed me into ordering something else and I finally decided on Caribbean skillet which I struggled to eat and could not finish it. The Caribbean skillet hardly any salted fish, burnt and was very dry. The menu reads salt fish with potatoes and the skillet contained plantains and cassava. Seem like this restaurant just substitutes whatever they have on that day. My friend kindly asked about the rest of her order and the server/manager replied “ it’s coming, I only have two hands” That response was just rude after we waited patiently 90 mins for our food. This server was seen laughing and talking to a table next to us while we sat and waited for food that wasn’t even available. She offered us gift cards but that did not make up for the bad service and bad food. This morning we still have a pending charge for original order since what we ended up ordering cost less than original order. They promised it would change but still waiting. The tip amount was never adjusted to the corrected bill. To me this is just dishonest business practice, despite the amount. If we had known upfront they didn’t have the items on the menu, we would have gone elsewhere. However they let you order an unavailable item, wait for an hour so that you may be more inclined to stay. My friend and I was so disappointed in everything at this restaurant . We could have gone somewhere else and gotten so much more for our money. I will not be returning and I do NOT recommend this place to anyone.
