Stanford Medicine

I was transferred here for brain surgery & yes my life was saved & im super grateful. Unfortunately the rest was bad & my experience has created trauma which has made it difficult to heal because I’m so angry. I always remember u was in the ICU after surgery & I called out to my mother only for the ICU nurse to make fun of me & scold me for calling my mother. While recovering another nurse wouldn’t give me something for heartburn or hiccups but another nurse right away gave me something. The nurse basically lied saying there was nothing but there was. The next day the head nurse apologized for that nurse’s behavior & said she’s racist towards curtain groups & she does it all the time. Why not fire her?? But that’s far from my experience. I was or am basically forced to figure everything out alone. No plan or guidelines as to what to expect was given after surgery just MRIs.we make the drive which is like 4 hours for an MRI & that’s it. Sounds good no? The problem is every problem is an MRI & instead of listening they rather not take you seriously. Remember that nurse that made fun of me? She spent her shift trying to insert a feeding tube that they messed up my nose. It’s all about money here & they sort of waste your time. One doesn’t know better because the experience is new to them but once you catch on you realize how we’re just experiments to them. One has to notify others & warn them on social media or word of mouth. I just can’t wait to get better to warn others.

The staff is amazing. The quality of care and communication is extremely professional. They can do it all at this hospital. The rooms are so nice and have gorgeous views and a menu for room service. You eat what and when you want. I feel blessed to have been sent to this hospital.The doctors and nurses were so kind and efficient. They were always right there to assist you. I had several procedures performed to get to the perfect surgery needed which would have taken a year of doctors appointments otherwise. I had been in smaller hospitals which were unable to take care of me and was lucky to have been transported here. My 4 week stay here was a positive experience with the best care ever

It has been long overdue. I am now 35. I have received my first kidney since I was 3 in 1993. Following the transplant team and my surgeon from CPMC to Lucille Packard. A million stars. My behaviors were rebellious, I drove everyone including my mom nuts. But their disciplined approach on strict love within my organ, were impressively worth it all. I held on my first kidney for 21 years. After years of finding myself and maturing due to so much control of hating myself for being sick, I comment Lucile Packard and Stanford for everything. If only I was not a brat, or mean during my rebellious years. I’ve gained so much through them. Where sadly, due to moving to Sonoma County; running into a small staff of Kaiser nephrology in SF and Santa Rosa, I am much more smarter from what I learned before. Their mind frames in communications suck! So I commend and slowly transitioning back to Stanford once my mama retires. Having a kidney transplant twice is not easy, nor it will never get easy but a 24-7 way of valuing myself within my health within a world of selfish and arrogant people who simply cannot understand what a chronic illness goes through with constant disabilities. So I am truly grateful for their care. Nurses, doctors, nephrology, and more specialists! My entire life was built! Oh, and the chefs in their pediatric cafeteria! Mua! Thank you for making me grilled cheese with some tomatoes added by their specialty! Back in 2009! I hope the transition back is worth it because I’m so sick of Kaiser! lol 😂

Stanford has falsely charged me for visits and procedures that never occurred. They’ve lied to my insurance and refused to prove these debts were removed from my accounts. Their ob-gyn providers never show up for appointments or do not treat patients fairly. Wait time to see a PCP IS 7 MONTHS OUT. Emergency breast imaging is 6 weeks out. Dermatologists are impossible to schedule with and won’t see you in person. Trying to get an MRI? Don’t be upset when they schedule you a month out and then cancel two days before then don’t have an opening for you for another two months. Urgent Care won’t follow up with you and you won’t be able to get answers on anything when going through an emergency because you know…. 4 PCP referrals and no one can get you in. Genetic counselors that won’t take your care seriously even when three family members have died of cancers related to the BRCA gene. They won’t clear you for testing. Are you in menopause? No help here. That’s just part of life. Deal with it. Stanford has become a literal joke. Horrible care. Fraudulent billing. No patient transparency or records and refusing billing and records or discussions in writing. Wildly disappointing.

My husband came in the ER they are letting one person with the patient in the ER. As of June first they are allowing visitors but you can't come and go once in be prepared to stay until end of visit in the room. Beautiful campus.

Visited for a medical lab oratory appointment for our mother. Wonderful layout outside waiting near the water fountains, drinking coffee under a sunbrella, and some free snacks from Stanford guest services passed by in a push cart! Free shuttle to and from parking lot. Great environment for an educational, business, health and research complex!

Update : I got a reply and were working on a treatment plan. I will retract this review if things get better. Things have gotten better Dr. Kirat Kaur Gill

Great services here. Everyone is so kind and attentive. Not only to the patients but their visitors as well. Thank you all so so much for your care

MD Euan Ashley of Stanford's Sports Cardiology department was 1 hour and 45 minutes LATE to my appointment, supposedly due to an "emergency" that no one except himself could handle. As the patient, I was forced to 'cool my heels' fiddling with my cellphone in his exam room for much of that time, with his PA coming in a few times to go over my complaint and promise that the MD would be in "shortly". On the PA's last visit, she actually told me what the MD's diagnosis would be, even though the MD had not yet seen me! Now, if I were 1:45:00 minutes late to our appointment, I guarantee that the MD would not wait or make time to see me. When he finally entered the exam room, apparently having discussed a summary of my complaint with his PA and then after merely speaking with myself, doing no physical examination whatsoever, MD Ashley concluded that I did not have a real problem with the following nonsense statement. 'You might feel like you are short of breath at times and need to take a deeper breath but you don't really need to do so'! Huh? This is what I waited almost 9 months in an appointment that the MD was 1:45:00 late to hear? He continued to embrace and focus on this statement, repeating it a number of times, despite my incredulity and vociferous pushback where I suggested, referring to the old Groucho Marx quote "Who am I going to believe, you (MD Ashley) or my own lying eyes [body]"?. At the end of the visit, after 30 minutes of discussion and arguing, the doctor offered no further options. He did not propose any additional testing to attempt to get to the bottom of my ongoing complaint of intermittent shortness of breath and ignored my suggestions for possible actions that might be taken. Visit over, nice meeting you and then he had the temerity to offer to shake my hand! I declined. I have read about doctors who have told their patients that their particular illness was a manifestation in their minds but had never actually experienced anything like this personally. I was so stunned that I didn't know what to say that might be civil. Subsequent research reminded me that I had heard others complain of it and it had a name - GASLIGHTING! If anyone were to Google MD Euan Ashley, he comes across as the second coming of Jesus, clearly doing an excellent job (or his publicist) of managing his public profile. My experience after spending 1hour and 45 minutes waiting for him and then 30 minutes with him is completely opposite. I do not believe his profile is honest and would not recommend him to anyone unless, of course, they enjoy being gaslighted by someone who is rude, disrespectful and comes across as stubborn and arrogant.