Christina P
Google
A disappointing way to spend NYE.
First, the good: Our server, Doug, was friendly and personable, and was working so hard to keep all of his tables happy…an impossible task given the bad to follow. He greeted us promptly, and was as attentive as possible. The restaurant was voted “Best View 2025” which I imagine is spectacular if it were not heavy fog. Sadly, we won’t experience that view since we will not return.
Now the bad: the kitchen was clearly in the weeds immediately at our 6:30 reservation. We were seated immediately, but it took 20 mins just for a few small pieces of bread, another 10 for the appetizer. We ordered the bisque, but it was sold out by 7pm so we had to switch to the clam chowder. The chowder was nice and thick with uniform size dices of potato and clams. We also ordered the calamari which was exactly what we expected. Now came the long wait of forty minutes before our main dishes arrived. Let me repeat that…forty minutes. My plate arrived looking like a toddler plated…slopped together with severely overcooked salmon and shrimp, and raw scallops. Every item was cold. Every item was under seasoned except the mashed potatoes, which were lukewarm. My dining partner’s main was just as bad. We did not eat the mains after tasting a few bites. Meanwhile, all around us, other guests were fed up, complaining, asking questions, and leaving...seems all were disappointed.
Overall, this was the worst dining we’ve experienced in fifteen years. Absolutely atrocious. We felt terrible for all the servers having to deal with upset guests because of this fiasco. Such a shame.
1/23/26 Don’t bother sharing additional information with the auto response link the chain provides….the information apparently means nothing as you will not receive a response.What a shame that the restaurant group does not actually consider reviews as worthy of response.