Staples

One of your workers, I believe his name was Sam, helped me find the Staples I was looking for! Can you believe it?? Staples sells staples!! What a handsome young man he was. Anyway the rest of the store was less than satisfactory. It smells of mold in there and the bathroom had one too many spiders for my liking. Please hire more than one person to do Amazon Returns.

Every time I come in for an Amazon return, there are 15-20 people in line and only one person managing the returns or one person at the checkout. This is incredibly inconvenient, when Amazon lists staples as the only free return option.

My wife and I went to staples to buy a copier Saturday at 5 pm they close at 6 she looked on line.And found what she wanted Best by had the same one same price .We took are old one to back for recycling. I told the man I was going to get new one I would be wright back. I came back he was gone. There was a lady manager standing about 20 feet away and I said can you check us out she no I am closings out .So we waited and waited then man comes back and waits on an amazon return.Then I saw the lady just go out the back door 1 hour before closing. I will be going to Best Buy from now on. At least they will check you out and help you !

Staples is my go to office supplies store. They usually have what I need,and if it is not in stock, can usually get it within two or three days. Their prices are competitive and sometimes less than competitors. The staff is both friendly and knowledgeable.

Came in to make a quick Amazon return, 21 people in line & no back up to help the single cashier. They obviously do Amazon returns to help boost business, but with this service I can’t wait to never come back.

Clean and easy to shop in Staples, staff were friendly and the store was stocked and well laid out.

My husband ordered business cards from here that were “ready” last week, but when he went to pick them up, there was a sign on the door saying they were closed due to a staffing issue. I called the store today to see if they were open; according to the automated message, they were, but I decided to wait & speak with an associate (just to make absolutely certain before driving all the way there). It’s a good thing I did, because there was one person who was still at the store — and she was getting ready to leave! Luckily she stuck around another 15 minutes so I could come in & pick up the cards. For that, I’m grateful. However, that’s where my positive comments end. This place is in trouble.. see photo if you have any doubts.

Got hooked on Staples when store was in Madisonville KY and enjoy the deals and quality of products

I had an issue with a third party shipper. For some reason they decided to ship two packages to this store. I understand this store was not at fault and I do not give the rating based off of that. My issue is with how it was handled by the GM. I apologized for the inconvenience it might had caused the store and its employees, but and instead I was berated. I have shopped at this store many times and never really an issue. I do not believe that the GM in this store knows how to operate a retail store or communicate with customers. If the GM is willing to talk to customers in that way, I hate to see how they speak to their employees. At this point I will never shop there again or do business with Staples.

Highly recommend NOT using Staples shipping services with UPS. This goes for all Staple locations. My spouse and I attended this Staples in Evansville, Indiana and were intended to ship through UPS. Their store manager refused because we were shipping to and from with the same address. However, we went to an official UPS Store, not affiliated with another business, and there were no issues with shipping. I find it strange Staples processes packages for UPS shipping but "not as" the same process as UPS itself. Maybe UPS should consider another partner for their business model if Staples is not user friendly. Again...don't use Staples for shipping.