Kristin A
Google
I was excited to learn that Star Farm Chicago existed - it seemed like exactly the kind of farmer/nonprofit that I wanted to support. But 3 deliveries in, and I requested to cancel my share.
I've had a lot of issues arise in only three orders:
*No bread - despite paying an extra $8/week for it - 2 out of the 3 orders.
*Beets with produce labels stating that they were grown in California.
*Something that looks kind of like blueberries but that are way too tannic to eat - 2 out of the 3 orders.
*Frozen peas.
*Very bendy, tiny carrots. I can deal with the tiny, but the bendy-ness led them straight to the compost bin.
*WAY too much single use plastic (this week they were used to package the peas, "blueberries," bean sprouts, and microgreens).
What I did love: the little cardboard cartons of mushrooms.
Given the state of the carrots, the frozen peas, and the California-grown produce tag on the beets, I don't trust that the produce was actually grown on this farm.
I get that it's not yet growing season in Illinois, but the product descriptions should make it clear what one can expect.
Also, my second order wasn't delivered on the day it was supposed to be. I had to contact them so that they'd deliver it the next day. Additionally, my bread was missing and I had to reach out about that as well. Same with today (not receiving the bread), and I have not yet received a response.
It just feels deceptive. I'm sure that no one there is trying to pull a fast one and that intentions are good. But my experience does show a lack of integrity in the entire process. I hope it gets addressed.
