Star Market

Good choice, plenty of items to chose from. Have a bakery, a fishmonger, a meat area. Prices are high, as in every star market. Certain items are as expensive as at wholefoods but the cleanliness and service are not as good as wholefoods. This supermarket has parking.

I wanted to buy fresh lobsters so I was quite disappointed to find out that there was not a fresh seafood stall in this Star Market branch. But otherwise this is a well-organized supermarket with decent amount of food selections. I did not encounter any attitude problems as mentioned by previous customers as I used the self-help pay counter.

Today I had the worst shopping experience I’ve ever had in the United States at Star Market. We purchased a promotional item, and usually we choose the staffed checkout counter for such purchases to avoid mistakes at self-checkout. However, today there were no employees at any staffed registers, so we had no choice but to use self-checkout. At the register, we did not see the expected discount applied, so we asked an employee working in the self-checkout area (a woman with glasses and curly hair). Her attitude was extremely rude. My partner could not clearly understand what she was saying, but instead of explaining patiently, she spoke to us as if she were holding back anger. Because of her constant rushing, we accidentally missed scanning a bag, and she became visibly angry, telling my partner to “step back” in a harsh tone, without any polite language. Throughout the entire interaction, both my partner and I remained polite, yet she treated us badly. What made it worse was that when interacting with other customers, her tone was noticeably friendlier. This contrast made us wonder if her behavior toward us was influenced by assumptions about our English ability or background, left us feeling particularly unwelcome. This was by far the worst customer service experience I have ever had in the U.S., and it left a very negative impression of Star Market.

Always have everything I need and I find it fast to self checkout but if you choose to go through a normal line cashiers are courteous and fast

I had such a great experience at Star Market thanks to my cashier, Neil. He went above and beyond, offering thoughtful tips and spending real time with me to make sure I had the best experience possible. It wasn’t rushed or routine; it was genuine and helpful. Neil made my visit feel personal and welcoming. Grateful for service like his—he’s a true asset to the store!

This store current location offers great convenience at its current location. It is very sad and unfortunate that it will eventually be relocated to a more inconvenient location by the Fenway train station forcing seniors and other residents to trek farther on foot through heavy traffic and inclement weather or be reliant on a shuttle supposedly to be provided by the vulture developer overseeing this project and who will benefit from the rental, to visit the newly relocated store and possibly visitors coming by car will but now may have to pay for parking in the new location unless there is an agreement for Star market patrons with cars for free parking for an hour or two. Star market should stay in its current location, but given the greedy developers convenience for neighbors and patrons is not a priority.

The star market in Fenway definitely has a decent selection of goods available. Unfortunately at the entrance there is a very foul smell that makes me worried about the cleanliness of the store.

Was harassed by a totally insufferable employee at the self check out. He mocked for not having the Star Market app and made judgmental comments about me buying flowers. Then he made fun of me for putting in my phone number under the item number menu. Never explained to me how to sign up for the star market app. Don’t think I’ll be coming back!