Starbucks

We frequent this location atleast 3x a week. Lisa is always a pleasure to speak to when she’s on cashier. When she’s not at the front she is in the back diligently working on drinks and every time we’ve stopped by without a doubt she has been doing an over the top job! She is wonderful all around, I hope Starbucks can give her some recognition for her hard work. Extraordinary employees are hard to come by.

As an ex ASM for Starbucks and ex team lead for Tarbucks (Target), I feel the need to leave a review on the HORRIBLE customer service from Samia. From rolling her eyes to loudly sighing even though my friend and I had VERY simple drinks and still got them wrong even after we left a cash and card tip and the store was empty. Why should we and other guests have to be uncomfortable just because a partner is in a bad mood. Definitely will not be coming back to this location because of them.

Spilled Very hot coffee on my hand, personal cup, she didn't even care or apologize. Starbucks Customer service is very bad as they didn't care as well. I believe Starbucks is driven by racism. I've created a ticket CS13986127 - Contact Us - My Store Experience Called but transferred to chat and nothing has happened. Couple of years ago the district manager will call and refund..... Now they did nothing They should get a legal action for personal injury so they learn to respect the customers

The Starbucks you know and love with the quality sustaining energy we need to get through our meandering days. Here you can get your pumpkin spice latte or your coffee with three shots of espresso. The style and the ambience of the interior is beautifully done as we expect from every Starbucks. It is welcoming, and offers that coffee shop atmosphere that we need sometimes to get out of our houses. It’s a lovely place with that lovely sustaining liquid that drives this economy to and fro

The atmosphere is the first thing that greets you when you come through the door and the smell of fresh coffees and hints of espresso sends the familiar jolt of anticipation through you that only Starbucks can generate. The staff is all smiles and they don't treat you like a customer.... they greet you as a returning friend stopping by to share some java before starting the day. And when you leave, the "Come back again..." requests can be heard along with the well wishes and thank you shout outs from the staff that drive home the welcome feeling that is the unseen signature of something special .... a place where friends gather and share something special with each other.... not just a caffeine pit stop before the daily grind. So c'mon and stop by Starbucks on Belt Line between Quorum and the toll road and see for yourself.... I wouldn't be sitting in here writing this right now if it weren't so... (Mic Drop😎)

I was there 9:25 to buy 20 gift cards for my sons teachers for Christmas gift.I checked online and said close at 9:30 .Girls worked in the store saw me and they didn’t opened the door .

Wow, such a great and friendly staff! I felt so welcomed and they were very helpful. Great selection of drinks but I wouldn't go for any if their food items. I'm in love with their cold brew options, especially the honey almond milk one!

Very quick service, but fairly inattentive baristas. A fairly busy location so no complaints on turn around time, but will randomly stop accepting online orders, very inconvenient.

Time to give credit where credit is due. Now that I've switched job sites, this is my regular go-to Starbucks. I come here almost daily and they have never disappointed. My drink is always made correctly. I love that they are generous with the oat milk, and that makes all the difference in my order. Located in the busy Addison Walk shopping strip, this location is always hopping, but don't get discouraged by the parking. You can always park in the back and there is a quick access tunnel to make it to the front entrance relatively quickly. Also, if you are like me and needing to enter the Tollway going south, it's a breeze to do from the parking lot. It zips you right onto the entrance ramp if you exit from the back parking lot. The team here is friendly and focused. They always are efficient and seem to really enjoy working here. I'm so glad this is the Starbucks that's closest to me. It's nice to have a reliable SB that does an all-around excellent job and makes me look forward to getting my day started. Thank You Starbucks Addison Walk!

Came to get a hot coffee. They didn't ask me what I wanted cold or hot. Got a cold drink and it was not sweet.

A Starbucks pop-in is always a good idea. This location is in a good area with plenty of parking, and it's clean. I ordered a Honey Citrus Mint Tea because it was cold out, and it was hot and delicious. All of you tea lovers have to try it if you haven't already.

Thank you for the coffee and sandwich but the restrooms were locked, said vacant, I waited, i asked an employee who said "well then someone is in there". I knocked and listened..... no one was in there.

Ordered Doppio Espresso Macchiato, and received watered down milk, with no foam, no shots no coffee.

BEST STARBUCKS EVER!!!!!!! i order from this starbucks everyday from work and they messed up my coffee and by fixing it they gave me a free one and i'm a double so you know ya girl needs it

We were in Texas for a short trip and spotted this Starbucks on the way to our hotel. Plenty of seating and space inside. It was late afternoon, so we ordered immediately and got our drinks within two minutes.

Cute and quaint location. Very sweet and welcoming staff. I loved the lay out of the store and how you could see drinks actually being made easily. Plenty of spacious interior and they even had plenty of tables that were lined up all the way to the back of the store in the hallway for those looking for added privacy

If I could give zero stars I would... My large drink fit when I poured it into a medium cup. They are scammers here. My sandwich had what appeared to be mold. They are unhygienic here. One of my drinks was made wrong. They are incompetent here. Do not come to this Starbucks. Probably the worst one in America!

I've been this place for few times. My friend lived around here and a lot of nice restaurants around this place. I've tired all of kind drinks at Starbucks and this place is really good for caramel brûlée latte. Some of other Starbucks was not good with that but this place was good. This time I ordered ice caramel brûlée latter and ice americano and strawberry açaí and cheese danish. Of cause caramel brûlée latte was for me. This place is ice or hot caramel brûlée latte is the best. I saw they entrance door was broken before but they didn't fix it until today.

They always seem to be out of the flavor I am asking for that day Would love to get this fixed so I can enjoy the pricey drinks I like- lol

Great location in Addison with plenty of parking! They also have taken lots of precautions around COVID with masks, limited sit down seating, etc. I needed a place to work on a Saturday and stopped in for an iced drink they happened to be out of and I'm so glad they were! I tried the Golden Ginger Drink (ginger, turmeric, coconut milk) and it is delicious!!!! I will definitely order this again, but I'm also a little curious now to try other drinks on the menu!

Not a big fan of Starbucks but I had to have the pumpkin latte. And it was awesome Nice and clean. Everyone was super friendly and fast

This used to be my favorite location. But they've had turnovers and new staff is not up to speed. Mobile ordered @ 7:40 this morning and it told me 3-5 minutes. I got my coffee 30 later! People ordering when they arrived (not mobile orders) were being served before the mobile orders. Won't be back to this location!

Ran to this Starbucks last night needing some coffee so I could function the next morning. The staff were so nice and professional. They encouraged me to get the blonde roast pre maid packets and make my own cold brew. This worked out so well and I was able to get through work successfully!! I definitely will come back!

This location is always fast when I make my online orders. Staff is usually pretty friendly. I have never had any issues with anyone swiping my drink when ordering from this location. Close to the highway and close to my job. One of my favorite Starbucks locations.

This is not a post based on quality of their drinks. This solely has to do with their customer service. I went in to get a drink and then asked some questions trying to figure out what drink was best for me. The girl with the blue hair was so sassy and rude. Made me feel stupid for even asking a question, and did I mention she was just rude?! Like be helpful towards your customers lady. Sheesh.

I come here a few times a week before work and they are awesome! The staff is super friendly and they make any drink I purchase perfect. 10/10 recommend.

I work right by this Starbucks ... Line out the door always, place is understaffed.. Employees can't keep up . 20 min to get a coffee. The focus is more towards online orders then the actual customer in the establishment!

Super busy location so I usually do mobile ordering, however like some people have said in their reviews, it's hit or miss whether they have it ready in the time window they give (more misses than hits in my personal experience -1 star). Today I went in and they told me they were out of peppermint syrup. First of all stay on top of your stock & ordering, that's running a business 101. Second of all with the holiday season upon us who runs out of peppermint?!! -1 star Their remodel is very mid-century modern and nice, plenty of places to sit and I do love the tables outside when the weather is decent.

A friend went into this location for us. I asked for a pineapple passion fruit refresher. While it looked pretty, it had virtually no taste whatsoever. I didn't taste pineapple at all, and it was actually bland. There were bits of dried fruit floating in the drink, but they were tasteless as well. I won't order this drink in the future. So disappointing.

This is literally the worst Starbucks. I always place a mobile order because it's quick and fast. I also usually place my order 15-20mins early because I know how busy it can get and that gives them enough time to make the drink. Sometimes they have the order ready and some days I still have to wait an extra 10-15mins. This is ridiculous! Why did I even place the mobile order then if I wanted to wait an extra 15mins and be late for work?! I had the worst experience today. I went in to pick up my mobile order and the lady working there wouldn't even acknowledged me. After a few minutes she finally asked my name and told me my mobile order wasn't ready. Big surprise there.... I waited patiently for another 10mins and then tried asking her about my drink and she realized that my drink had been ready and sitting there the whole time. She didn't even feel the need to apologize for making me wait 10 extra minutes!! They seriously need to train there employees better. If I'm paying $5+ for a cup of coffee I expect it to be ready on time and a decent level of customer service. If this wasn't so close to my job I would never come here again.

I ordered at the location where I previously lived thru the app. I called the old store to cancel and called the beltline store to i form of what happened. Crystal took care of it. I showed her the order in the app and she got me ready!!! Thank you so much!

Keep your sandwiches in stock and stop wasting my time. Its ridiculous. You make more money than any other coffee shop and can't keep a samdwhich in stock..

Location didn't seem busy. Two cashiers, another two employees in the back and one making drinks. No one in line while we waited for the only barista to make all the drinks. Other employees on personal cell phone. Other employees should have helped barista with orders. Received a sorry from barista for "long wait". This is my second visit and service about the same. I will not re-visit this establishment.

One star for not switching out my drink when I kindly asked if I could switch out a drink I had 1 sip of and was not happy with... I was questioned: of "why I didn't like my drink".... customers don't need to verify specifics If they're not happy with what you give them

This location used to be really fast 3 years ago. I'm not sure if they had complete turnover or a new manager, but it's insanely slow. It took 20 minutes for me to get 1 drink this last time which is ridiculous. People were coming up to the baristas asking "where is my drink I've been waiting X number of minutes..." One lady complained that 3 people who came in after her got their drinks first. Disorganized. Slow. Also - my coffee was wrong and I didn't notice until I got to my job. Cmon Starbucks

Did an online order and picked up in store to not get a full grande coffee. It is not specific to any one starbucks, all the ones that I've been to with an online order skimp out of your drinks and give you not full portions. Absolutely ridiculous.

Very busy location, small but comfortable. Service is great and people are pleasant. Store could be cleaned more floors are a little dirty. Great experience over all

HOLY COW I LOVE THIS PLACE!!! Yes, my name is John and Im addicted to Caffeine! Newly renovated and looks amazing! A lot more seats and great new fresh look to the interior! New conference area for companies to reserve and have a meeting. Plenty of plugs to charge your laptop and couched to sit and relax while you read your fav article in the NY times, wishing you actually lived there... I have a list of drinks that are to die for and I made myself! 1. Smore Frap (Venti, White chocolate Mocha Frap with Java chips, caramel sauce, and soy milk) the soy adds a really nice vanilla flavor. No whip needed on this one! 2. Raspberry Energy Latter Okeerr (Venti, Quad, 3 pump Raspberry, 2 pump white chocolate, 1 pump dark chocolate mocha, no foam latte) 3. Iced Coffee (Venti, Black eye, 3 pump hazelnut, 3 pump vanilla, soy iced coffee with caramel sauce drizzle) I have been going to this Starbucks since I moved to Dallas, and this is the only one ill ever go to! Tie, Lee and Cristyl are amazing!! They know what their talking about. The energy is sooo amazing and they are always pumping drinks out like crazy!!!

In town for a couple of days, other coffee shops closed. Starbucks was open, Angel was kind and friendly. Definitely more friendly than other Starbucks Ive visited.

CLOVER COFFEE FTW! You can also get one of the meeting room with a min. purchase of $50. Not a bad idea for team meets!

Located in an Addison Shopping strip just off of Belt Line and the tollway. Service was quick and friendly. I was in and out in less than five minutes. With the quick service and friendly baristas, I'll be back for sure!

Large parking lot and tables outside. Always clean & employees are friendly. There's a few restaurants nearby.

Came here to study. They have a lot of seating. I sat in the comfy chairs in front, that is the best spot! Staff is friendly and store is clean. Batista talked me into trying the coconut cold brew and it was goooood!

Thank you Hannah for the superior customer service and great coffee drink. I appreciate it! You deserve a raise! Best wishes to you!

Very nice place! Located in a very nice area of town. There is a lot of seating so you don't have to worry about that. Very fast service-my coffee was out in less than 2 minutes. The workers were polite and very professional.

Egg white where served to me in a scrambled matter. This is the FIRST store that this was served this way. I would have been embarrassed to serve this to the customer. This store I am NOT impressed. Hopefully they wil do better next time. I did not show it to the manager because it should not have been served like this in the first place. She should be monitoring her employees.

This is a busy little Starbucks - probably due to its strategic location near the hard working Addison business corridor. If you can find a seat, it's a great space for an out of office business meeting while you savor a cup of Starbucks' finest.

Apparently it was closed as we walked In this very rude older woman just screamed as us and said "we are closed". Whoever hired this company to work for Starbucks needs to reevaluate how you talk to people. I go to Starbucks daily and this is simply not acceptable. I would urge management to look into this.

Great location! They just remodeled & it looks amazing. I am a regular here & everyone greets you by your name & so nice. I've been coming for over 2years & I've never had any issues at this location. This is my go-to Starbucks.

I have been coming to this location for years and they are excellent at remembering their customers' names as well as orders. That special touch always impresses me. The only downside to this location is the parking. It is situated in the Addison Walk shopping center and at peak meal times, this place is IMPOSSIBLE to park at. Expect parking delays at Lunch and Dinner times. Also, this location does NOT have a drive-thru but it makes up for it with a large interior; one of the largest in DFW for seating.

I needed a coffee traveler for an event that I was hosting in Addison on Saturday Morning. I attempted to call in my order, as I've done in the past at other Starbucks locations. It is even suggested to call the order in when a coffee traveler is needed on the Starbucks website. As I was placing my order, a lady in the background stopped the girl that was taking my order got on the phone to inform me that they do not take coffee traveler orders over the phone. I was in a time crunch and she refused to take my order over the phone. This was very disappointing and annoying. Needless to say the Starbucks on Alpha Road took my order over the phone with no problems. I had to travel out of my way to get there, but it beats the lack of customer service that this location has.

Every time I come to this Starbucks it's pretty busy, especially if I go before work. The staff is pretty friendly, and they make it their goal to greet you upon entrance. However, it seems to take forever to get my drinks when I go. Today I wanted to utilize the online ordering app to beat the rush but unfortunately, it isn't available for this location according to the app. Hopefully they can get that addressed as I had to get coffee elsewhere this morning.

Honestly one of the greatest Starbucks locations. It's a perfect atmosphere to study, read, write or whatever it is in between with that nice background coffeehouse chatter. Since this is in the Addison area, you will be surrounded by young working adults and middle-aged businessmen - fortunately, that nice background noise won't be tainted with screaming toddlers and annoying teens where you would usually find in the suburbs. Nice place to people-watch too! When it comes to hunting down the perfect Starbucks location to spend a relaxing day off or hold a quick meeting, this is the place to go. This is my first time here and it is almost non-stop busy on a Wednesday afternoon. There is actually a lot of seating to compensate for this busy location. As a plus, this location has Reserve coffee and a Clover machine! I love it here!

Great feel inside. Dig the layout and decor. Friendly staff. But I came here for one purpose and one purpose only: to be a slave to advertisement and try the holiday flat white I've seen advertised. Out of the spice. Well I guess I'll go with my contingency plan. I haven't had the Christmas blend coffee yet this holiday season, and it's my favorite Starbucks bean. Oh, we're out of that too. Ok fine I'll settle for regular old Pike's and a latte for the lady. Well they didn't ask my name, which would have been fine. But when they called out "Cafe latte" another guy grabbed it. Initially I thought we had the same drink, but it grew very obvious that this was not the case, and the coffee bandit was long gone by the time I realized. The staff were very accommodating and apologetic about these mistakes, but the whole asking for the name is pretty standard procedure (as common as the subsequent butchering of said name written on the cup). And also how unpredictable is the coffee market... or perishable some beans and spices... or limited your storage space that you can't foresee shortages in supply around the holidays? Really, Starbucks?? Really???

One of the best Starbuck's I've been to in the country. This place is jam packed in the morning and runs like a well-oiled machine. And, the fact some of the folks remember your name/drink is a plus as well.

This is a great spot with lots of eateries around. They do a great job. You have to be flexible in the seating as there are a lot of common spots to sit.

Absolutely love Starbucks!!! I go almost everyday, I went to this location last week and ordered an Ultra caramel Frappuccino (YUM!!!) but they forgot to put whip cream and caramel drizzle on top. I was pretty upset but didn't want to hold up the line. Make the drinks correctly next time pls!