Starbucks

I am a cold brew, every single day no deviations kind of person and once I find something I like I stick with it for months sometimes even years at a time I have been going here since I moved to Clayton for almost a year now and I love everything about it every time I go in they tell me good morning. They smile it’s always clean. They’re busy but not too busy to tell you good morning And what really took the cake was this morning they had my drink sit close to the door with a straw because I always grab a straw in the morning and it made me feel seen and it made my Tuesday morning even better because I realized that I fit into someone else’s routine I’m not sure of all the girls names. I’m typically a mobile order only which made it even more special they only knew my name and a five seconds of me being in there, but they still recognize my pattern and made me feel special. I also one time got a coffee from here with hello Kitty drawn on it and it made my day. I showed everyone at work all day long. That’s all I could talk about. Please send my praises to this entire locations team. I have never had a bad experience, no matter what time I come in.

I placed an online order for a venti honey citrus mint tea. It only had one tea bag and hot water. It tasted like hot water and the lid wouldn't stay on. Very disappointed. I haven't felt the best lately and have been getting this all week from another store near my job. I guess I should stick with where I know.

First off, there was only 2 other cars in front of me in line when I ordered 2 strawberry lemonade drinks at 10:55 am, finally got around to the window about 11:10 and finally got my drinks at 11:15, don't know how it takes that long to get 2 drinks, secondly what is going on these days with the tipping culture? I already paid 13 dollars for 2 lemonades and I have to leave a tip for making a lemonade? Pretty Outrageous. Safe to say i will be making my own strawberry lemonade from now on.

The SLOWEST Starbucks I’ve ever been to…*every* *single* *time*. Expect to wait in the drive through for 30+ min. Absolutely ridiculous when paying $10+ for a singular drink.

It’s good, but the drive thru is slow. The girl at the window was definitely taking her time getting everything to me and my drink was not filled up all the way.

I went here because i saw a drink online that looked amazing and saw Brook, she has been there forever and has never failed making a awesome drink i showed her and asked if she could make it. she said i got you and made it in no time and one of the best refreshing drinks i have ever had, i wish to god i could have her schedule every week because she is my favorite(not saying the others are bad because they are not they are super sweet) yall if you find a starbucks drink online saying to ask for it go to clayton starbucks because they rock!!!!! Thank you Brook!!! PLEASE DONT EVER LEAVE!!! :)

Had a great experience today as always at this location, very friendly staff!!

Great customer service. Hot coffee and delicious baked coffee cake.

This is THE fastest Starbucks I have ever been to in my entire life. Pulled up to the drive thru at 10:21 Saturday morning and was out of there by 10:25. Mind you, there were 4 cars ahead of me when I got in line. I just knew forsure this stop would take 10 minutes and I'd be late for my appointment. NOPE. They proved me wrong. Yall need to train the other Starbucks in the area better yall are doing it right!

Not a fan of Starbucks, typically! However, they are consistent no matter which location you go to. Today I went to Starbucks on 70 in Clayton,NC. . The service was nice. Inside was cozy and basic. I got the pistachio cream cold brew, and it was better than expected! Delish! And made my day!

This was such a cute little Starbucks, even if short, I did enjoy my visit. I had my usual Caramel Crunch, and it was very delicious. When we were waiting for our drinks, the barista mentioned she made too much of something that was ordered; and asked if we wanted what remained. That was sweet of her to ask, I'll never turn down a free Grande Frappe!

I have never been to a Starbucks that makes drinks badly in my life. And I can never even go back to ask them to make it again because they never even make it better. Idk what's wrong with this location specifically but even though It's the closest one to me, I just can't ever go back here

Wow. Just Wow. Terrible service. My girlfriend was so hungry and went to this starbucks because she wanted a bacon egg gouda, she told the employee to please add extra bacon and this is what she opened it up to. That little ahh bacon. This is not sigma. The aura lords are greatly dissappointed in this starbucks and is taking away 100,000 aura points. What a shame. Never coming back to this HORRIBLE place. #ilybae

Went inside was greeted by employees was able to get my drinks quickly and promptly. Would recommend this place to anyone was by the Clayton area.

Love this starbs, their coffees/drinks and their employees It always makes my day stopping by this location!! 10/10

We frequent this location and like to try different items from the menu. Normally, what we try is surprisingly very good. Unfortunately, this time - it wasn't... no big deal... that's the whole point... everyone has a different taste. Tonight however - it was the snobbish- uncalled for and surprising poor attitude by one of the baristas that left us with a sour taste. And we are even more surprised because this person is usually very professional, and pleasant. When I expressed that the drink ordered didn't taste as expected - he (the barista) seemed peeved and bothered at my not liking the drink (as I mentioned b4, not all drinks are for everyone)... but what I found most distasteful, inappropriate and not of "Starbucks' Customers standards is that not only was he displeased to have to remake my beverage- he started speaking about me to OTHER CUSTOMERS in the store!!! WOW really Marcus!? As I sit in my car now, sipping on this very expensive "chocolate milk mixture" he put together that I paid for... he stands inside pointing at my car as he comments to a co-worker and the remaining customer... mind you, I voiced my distaste for the drink quietly, humbly as so as not to bring attention... However, this baristas' uncalled-for broadcasting of the situation is highly more distasteful than the drink was! Thank you Marcus, but that was unnecessary and unprofessional. I'd be remiss if I didn't add a word of advice from someone who has spent over 20+ years in the service industry; it is of very bad taste to ask a consumer with an attitude of displeasure "what's the problem?!"... what you should ask is..."how can I help you? Or May I suggest a different drink? Or anything else that would not make your location lose revenue. You want to keep and improve business not lose it.

Pre-COVID review. This used to be my go-to spot since I passed it every morning on the way to work for 4 years. However, as more people moved to the area the drive-thru got longer and longer, so I started using the mobile app once that became an option. I never had an issue with my order. The staff was always friendly. The store & bathrooms were always clean.

This is a cookie-cutter Starbucks - just like so many others. Tables with power outlets inside that will let you suck down a latte while you suck up some bandwidth. Cooler with drinks and pastries. Breakfast sandwiches. Outside tables for when the weather is nice.

This is a great location. Think ahead and order using the mobile app. You can pick up your order via drive thru or park and go in and pick it up. The girls who work here are super nice and they are fast and can help you make a decision if you are having trouble making your order. Every time I've been here it's been nothing but great service!

I go here to study for 3 to 6 hours and the staff is very friendly, it's always clean, they drinks are well made, the WiFi is excellent, and they always greet you upon entering. I would recommend it for studying, getting a quick drink, or just hanging out. Perhaps my only complaint is that it's kinda cramped inside.

Always great customer service!!! However could really use some kind of coverage during rain storms while ordering...

Very loud music! Had to go there for a couple of days in a row to use their wifi while waiting for our internet to be installed. They were blasting their rock music both inside and out on the patio, that made it impossible to concentrate or make any phone calls. I understand they use the technique to stop people from camping at the store all day during peak hours. But except for one or two customers that came in, the place was practically empty. Aside from this one thing, the staff is friendly and the service is what you'd expect in a typical Starbucks.

Just want to say that Josh is amazing!!! After quite a few mess ups and not getting any apology from the mistakes , Josh clearly made up for them. He made me feel believed that the mistakes had happened several times and did what was right and beyond that to make me want to keep coming back! Josh is a gem and he is what all stores should have. He kind, understanding and he fixes the problem. He is friendly and knows his customers!!! Great job Starbucks!!!

I love love love this Starbucks, they're always respectful and quick but I'm just very upset about how they're always out of Pumpkin when I come here and it's that time of year. I've come here a couple times and they have run out of grande cups and Pumpkin. I don't know who does the ordering but they need to step it up.

This is my go-to Starbucks location and the closest one in the Clayton/Garner area. I love to come here to get work done, meet up with friends, or drop by for my quick fix for a drink. PROS: GREAT staff. They're super friendly and very willing to help. I've never had a bad staff experience here. Drinks are always made well, and they change up the interior every now and then to make it more dynamic. DRIVE THRU. 'Bucks on the go, need I say more? They also have a lovely outdoor seating section, which is great with good weather. CONS: Flies. This is the ONLY thing I don't like about this Starbucks. It's annoying to have to keep swatting away flies every 10 minutes when you're trying to work. Other than all of that, it's a generally great Starbucks location!

I visited today during happy hour. I must say, the employees here are always so friendly and make me feel so special! From greeting me through the speaker all the way to handing me the order, they are so enthusiastic! The store is always clean and neat and the wait is never very long. Today I had 2 cold brews and 1 ham and swiss panini. The ham and swiss panini is AMAZING!!! Thank you Clayton starbucks!

I always get the best service whenever im in the Clayton area. The customer service is out of this world, everyone here is so attentive amd eager to make sure you are satisfied. I never have to wait for long periods of time in drive-thru or inside. My only complaint is that the last few times i ordered a butter croissant it was toasted to death. When i bit into it the croissant crumbled into 2,000 pieces. Thats why i took off a star. Other than that they are great

This is the BEST Starbucks EVER. The staff is always nice, and always starts conversations with me at the window, making me feel very invited. My drink is always made perfectly, no matter what I ask for, consistently. I would highly recommend this store. As someone who is gone because of college, I can definitely say this Starbucks is VERY missed.

Free wifi, outdoor seats and a drive thru. Sometimes there is a wait, especially if you come during peak hours, but the service is consistently great and the drink taste good for Starbucks. And if they taste off they do remake then without an attitude which is a plus. It's a solid Starbucks in a great location.

This visit saw me coming in for one thing only. Actually, the ONLY reason I come into Starbucks other than making a coffee run for a Hootie. Pumpkin Spice latte. Good Lord. After I signed over my first-born to get my ridiculously small cup of pumpkin spice I walked away thinking......... did I just win here?

Convenient location right off highway 70, with the consistency you've come to expect from Starbucks all around the world. I've been multiple times during different times of the day, and the service has always been satisfactory. There is a nice patio in the parking lot out front, and all of the interior seating is clustered at the front of the store, with the exception of a sole, two-person table back near the bathrooms. I like to set-up here to get work done without overhearing nearby conversations. Speaking of bathrooms, the men's room is one of the cleaner ones I've ever visited at a Starbucks, so that's a nice plus. Oh, and there's a drive-thru! Critical for those making the daily Raleigh-Clayton hustle. Overall, solid four stars. Nothing to write home about, but it's a dependable cup of coffee and nice atmosphere in a small-town not known for it's upscale coffee offerings.

I come to this location almost every day to get my morning coffee. Today wasn't the exception but I'm very disappointed. A Capuccino with coconut milk that tastes like warm soy milk?????? I couldn't drink it, I guess I not only wasted a few bucks but also could not get it together this morning. Bad.

My server Kaytlynn this afternoon was so amazing, she made my visit after a hot long day of volunteer work so refreshing. I always enjoy my java chip frapp with no whip but today it was Kaytlynn's cheery voice, sunny disposition, and beautiful smile that made my day!!! And most of all she was genuine, not sappy, not fake, the real thing!! Tipping her the cash I had on me just didnt seem like enough! That's 5 star service!!! Thank you Kaytlynn, you do an awesome job!!!

I had the best experience in the drive thru thanks to the kind young man who was working the window. 10/10 give him a raise

Probably the nicest Starbucks staff I've encountered, and the most diverse. I'm really not a huge fan of Starbucks coffee, although you can count on it on being consistent. However, the La Boulange offerings are great if you're tired of eating fast food. The cheese danish is both cheezy and yeasty, and umm...umm...good. This Starbucks gets 5* for the staff, and 3.5 for the food and beverage. The chain as a whole is 3* for me. But this location earns its 4* every time I make my presence known.

First, the staff is super nice - I have never had a bad customer service related issue here. That being said, it is rare that I get a decent cappuccino when I order one here. I am not expecting the moon, I am giving this location a 3 compared to other Starbucks I have been to which I would consider 5's. Maybe their meal replacement shakes (aka Frappuccino's) are excellent, but I just want a consistently decent coffeehouse standard, which is super rare to get at this location.

This was my first time coming to the Starbucks just moved to North Carolina recently and the Starbucks puts the New York one to shame by far and look at this drink it's just so pretty! And it tastes so yummy and it looks gorgeous!

I come to this Starbucks every morning, they all know my name and drink & always greet me as soon as I walk in. I love the people that work here, and I love the manager Kelsey. They're all so great, and so sweet & fun to talk to. I never have to tell them my drink because they make it as soon as they see me pull up. The two days a week (sometimes) that I go to a closer Starbucks to my house (White Oak) I am ALWAYS disappointed and would rather drive the extra ten minutes to come to this one where they treat me like family and get my drink right every time. I would give them 10 stars if I could. LOVE it!

Their dry cappuccinos are excellent, they're usually all I ever drink. I can say I have had very minimal negative things happen before, and they do not seem to care when it has been wrong. For instance, I ordered a grande ristretto French vanilla dry cappuccino. Went through drive through, waited 5 minutes, got my drink, and it was not French Vanilla. Went back through the drive through and kindly told them it wasn't FV, they remade it, but then it wasn't ristretto OR dry. At that point I gave up. Another time, I walked in 10min before closing and everyone was very rude. I got a venti sweet tea, and it was horrible.

Good location, small, clean as all Starbucks. Staff are great most of the time. Driving access is a little tacky. Really nice outdoor seating although a bit noisy with traffic.

Staff is always friendly and atmosphere and bathrooms are clean. Outdoor seating is plentiful but indoor seating area could be cozier for us long term visitors. Free wifi and plenty of outlets make this one of my favorite hideaways to get work done.

This seems like a typical Starbucks to me, though it is on the small side inside (there is also a large outdoor seating area). Even most of the indoors seating is standard chairs and tables. There are two armchairs that aren't very comfortable and one sofa that is. It's not been overly crowded any time I've dropped by, and there is a drive through if you're so inclined. The coffee is the okay Starbucks standard. I don't think it's nearly as flavorful as some of the better coffee houses in the Raleigh area, but it's a nice place for a break in Clayton. The service has always been very friendly here.

Slowest Starbucks ever. Never waiting so long for a coffee and water. The drive through was banging orders out. However inside...way different story. They had one barista that brought the service down to a crawl. I get that is Thanksgiving, but please, at least have a sense of urgency.

Each time I'm in the line of the drive through it takes 10 minutes to just get up to the window. They do not apologize for the time that people are waiting. And if I asked why it took so long they start telling me why instead of "I'm sorry about that". Today drove off bc it was a 10 minute wait for a tall drink for a lady in front of me. I was mad that they didn't even notice how slow they were, so they lost my business ever coming back!

Been here many times. Never seen less than 5 people "working", never more than one person making drinks. Be prepared to wait a LOOOOONNNNNNGGGGG time.

The workers are nice here but the location is horribly managed. They literally run out of everything every single day. If you want a bagel or a panini don't even bother asking I think they have 1 in stock every day and only the first customer gets it. No cookies, no muffins, no breakfast items. This is based on me coming here every day for about 6 months. I only blame management though, workers are all really nice.

Kind of slow service. Menu had temporarily sold out items taped on it. I ordered an iced brew and they were out of that as well. Employees just laughed it off at checkout when I commented on how many items they were out of. The girl that made my drink was awesome! She jumped off the drive through and made it since I was standing around and no one had made my drink. You should make her manager... Short blonde hair, tall, great personality and kind to customers.

Very nice store. Lots of seating. Clean and up beat. Fast service. Large staff and all the customers are very respectful. Was all adults while I was here. I will come back next time I am in Gardner NC.

The crew at Starbucks keeps getting better and better; I really appreciate it! And all of the drinks are on point as usual. Thanks, guys!

Slowest Starbucks I've ever been to. Easily waited in the drive thru lane for 20 minutes with 4 cars ahead of me.

Since the menus is the typical for Starbucks the difference is in the staff and environment. This is a medium size store with great staff. Use the Mobil app and never wait

This is the best coffee shop around by far. The staff is very nice and helpful, unlike a lot of coffee shops I've been to. There was a an especially nice girl named Mary and she was very polite and sweet, with an always enthusiastic personality which leads me to coming back more and more. Even though the coffee is a bit pricey, this is a good place to go if you want to splurge for some AMAZING coffee or treats.

Had coffee twice at location & staff was pleasant , coffee was great. cashier helped me use my birthday reward and was kind to recommend a more expensive drink for my birthday reward as I am a reg.type coffee drinker. I am glad he did, the mocha coffee was really good.

My husband, daughter, and I stopped at the Clayton Starbucks about 4:30 on a Friday afternoon, as we had a four hour trip to Charlotte and needed a little caffeine before hitting the interstate. My husband ordered a caramel macchiato and my daughter and I decided to try the new maple pecan latte that was being advertised on the sign by the drive thru. I was looking forward to sipping on my maple and pecan flavored drink, but I was sorely disappointed. What I received tasted like watered down coffee with too much steamed milk. I did not taste anything at all that remotely resembled maple or pecan. I was so bummed. My daughter's drink was cold and did have a little more flavor to it. My husband's caramel macchiato had no taste of caramel in it! If we had not been in a hurry to get on the interstate, I would definitely have taken all three drinks back. This was my worst experience with this location, though it was not my first subpar visit here. Do yourself a favor and go up the road to Dunkin Donuts.

Wonderful place with great people! If you don't get your drink right here don't worry you will get a new one without any problems! Employees are always friendly and have a smile!

Just went through the drive thru and I ordered two venti mochas. Both cups were half full. Tried to call them about the problem and no one EVER picked up the phone!!! Bad business Starbucks!!!

This location gets 5 stars based on the staff alone. I don't think I've ever met a nicer staff in any food industry location. Kudos to the staff and management for hiring such great people.