BonnickArt
Google
I visited at 12:18pm today. On the menu, there was a Pistachio Velvet Coffee Latte and a Pistachio Matcha Latte.
I asked the barista if she could make the Pistachio Velvet, but with matcha instead of coffee, essentially matcha with pistachio cold foam. Instead, I was given a Pistachio Matcha Latte.
I explained the mix-up, but she said that wasn’t how the drink was made and didn’t offer to remake it. If I wanted a Pistachio Matcha Latte, I would have ordered that directly. I paid £7 for a drink I didn’t want, which was made very quickly, and it wasn’t resolved.