Starbucks Coffee Company

I will no longer go here due to the brewed coffee now being full of very fine coffee grounds since they got a new machine that brews the whole cup in like 30 seconds rather then using paper filters to make a pot. Coffee tastes worse then ever here! Now I either go to the one in kroger or panera.. I can literally get better coffee at any gas station now

Person working at the drive thru was really nice, however this is what the hot chocolate I ordered looked like.

I’ve been to this location twice now, and both times I feel like I’m stepping into a portal to the way Starbucks used to be. Back when they valued human connection and created my second home. Somehow in the midst of a ton of customers, they still find a way to see me and connect with me. I see regulars pop in and they know their birthdays and usual orders. The chatter and connection between the baristas feels warm and familial. These are truly good people who are good at what they do. I had stopped going to Starbucks for a couple years because the labor cuts and other corporate decisions turned most stores into cold transactional coffee mills. But I’ll definitely be back to this one. I’m so glad I stopped in.

I hope you take good care of these workers because every time I go, doesn’t matter if it’s 15 minutes before close, or 15 minutes after open, they are so polite and hard working. Even when the line is around the building through the access strip, they are so kind. Every single worker, I’ve had such a good experience with and they deserve nothing but the best. I’ve seen how understaffed this store can be and I know how stressful it can be. Thank you for always being so awesome you guys. It means the world ❤️.

I ordered about 15 minutes away on the app 2 drinks, both were ready by the time of arrival and my frappe wasn't even close to melting, pretty happy, employees were nice and ive tried a Mocha Cookie Crumble with an espresso shot at other locations and found it to be not so great, but not here, it was still delicious but I could also taste the espresso without it being too strong! Great job! Keep it up!

I feel bad for ever leaving a bad review. we all have bad days. I come here every day now. I drive past 2 other starbucks just to come to this one because mainly the service is PHENOMENAL. My drinks are always perfect and they always have me in and out in an understandable time frame. Quick if nobody is there. remember people they take online drive thru and walk ins.... thats a lot. but what I'm most proud of this place for is the parking lot. I cannot stand disgusting trash filled parking lots. every time I come here it's clean so yea I'm gonna make that extra effort to keep it clean. last but not least the employees are very kind. they are never rude and these people really know how to run a busy starbucks. ive been to a lot over the years and I've never seen one stay so well organized and consistent during peek hours. and on top of all that they are very very kind here. I cant emphasize that enough. if you get Andy or Matt you better show them kindness and gratitude because those are 2 very kind souls who know how to give it back 10 fold. its men like this that keep my faith in humanity. no matter how bad my day is or what's going on these guys make it so much better. its the little things that matter

We love Sarah, she’s a super star barista and always gets us right! Thank you Sarah!

Ordered just fine, but then we got to the window & the guy informed me that he couldn't break a $100 bill and I would be too pay with a different method. Annoying, but whatever. Then I waited almost 20 minutes for a couple frappuccinos

Out of all the Starbucks on the West side this one delivers!!! U can give these baristas thee most complicated order and it will always come out perfect!!! Ive gotten many drinks at other starbucks and they never taste as good as this one!!!.... Keep up the good work baristas..... seen this has a 2-3 star rating, only reason i can think of is the complications of getting in and out of this location it is very tricky at times!! But the drinks are worth it !!

Drive thru is always quick but gets backed up very quickly blocking everything and everybody. Very hard to navigate at this location. Inside is very small and not many places to sit and hang out and drink your coffee and the lot is small and can fill up quickly with cars from other businesses. Very challenging location. Coffee is the same as every other Starbucks. Restaurant is clean.

Absolutely horrible customer service. Out of nearly everything I ordered with no explanation or alternative offered. Customer service isn't even part of the business plan with this Starbucks

The staff is always so nice and patient! On top of this, I would say it is the speediest Starbucks drive thru I have ever been too!

This location has been slipping. When we order through the app, extra ingredients that have been added have a tendency to be left off of our orders. This includes ingredients that may physically be seen, and some that may not. Sometimes they are upfront about it, and offer a credit for the missing items. Other times the missing items are noticed once we already have left. Noticing the mistake after we have left mean having been overcharged.

This place is great. I'm enjoying a coffee write now, working as usual on my white 2010 MacBook, and wishing I had a big white board that would jump up on my wall producing client databases with only my thoughts on it.

I've been forgotten about or my drink has been completely wrong, as in iced tea instead of coffee, several times. They gave me caffeinated when I asked for decaf due to a medical condition. I've tried to give them the benefit of the doubt because they are constantly going through new baristas, but someone clearly isn't training them right to start.

Very friendly staff and great speed of service. The drinks were excellent but the food was just a little sloppy. I think I had just put my mobile order in a bit too early

The last 5 times I have placed a mobil order, I still have to wait for my food item! This place is always busy so I make sure to place my order 15-20 minutes before I arrive. Not sure why this keeps happening.

You know sometimes when you wake up on a Sunday and you need that extra boost to get ya going? Welp today was one of those days so I took a little stroll to the local coffee shop if you will. The one thing I took away from my Sunday excursion was that someone definitely peed in the baristas cheerios.

I went in at 1:20 in the afternoon (today) a Saturday. There was no one in line and a handful of people sitting. I had a few separate orders and Only had cash, a fifty dollar bill. They refused to take it. After stating it was their policy to take a bill that size unless they didn't have change and didn't feel like getting it out of their safe. There are too many coffee shops around willing to take my money that I'll just avoid this one.

They give you soooo much ice, and dont listen to orders. Everyone is rude except one super sweet girl who always asks how your day is.

Have had two recent poor experiences at this Harrison Avenue and Blue Sky Starbucks location, both involving orders at the drive thru. Last week I ordered a Grande White Chocolate Mocha. On my way home I took a sip only to realize my Grande cup was not close to full. I had received a Tall drink in a Grande cup. Even allowing for the whipped cream the cup was significantly underfilled. I went back for a remake. Today I ordered a simple, no foam Grande Latte. I drove away with my drink. I took a sip and it was layered with foam. I just don't understand why a Starbucks can't get my basic drink orders made correctly. That is the business they're in. WTF. Pay attention to what your customers order and what you are actually delivering. I may just quit stopping at this location.