Starbucks

Starbucks Review by Aaron G. Beebe | @GonnaHappen Once upon a time, my sister—an Aaron G. Beebe sister story—worked her way up at Starbucks and now helps manage one. Because of that, Starbucks has always been more than just a coffee stop for us—it’s something I genuinely support. We’ve spent countless mornings and quick stops there over the years, and I’ve seen firsthand how Starbucks gives people opportunities to grow, learn, and build a real career. My sister did good in her life by working hard there, and that matters to me. Beyond the personal connection, the consistency, friendly staff, and community feel are why I keep coming back. Sometimes a brand earns loyalty not just through products—but through the people it helps along the way. ☕💚

Pictures don’t really do the condition of the bathroom justice but it was gross. Bathroom came with complementary crap on the walls, a collection of hair on the floor, a dirty sink/toilet and no toilet paper. I don’t know if the standards for cleanliness have changed but it’s obvious that proper cleaning and handling procedures aren’t being followed. No lobby sweeps were done, every table in store was dirty and had crumbs all over, there were 6 partners visible at the location and they weren’t busy. There was definitely time for a CS to do the basic cleaning that is required to be done throughout the day. As a customer and someone who is married to a former Starbucks manager I fear for customers food safety. Management needs to do better for their brand and customers.

I love this location Starbucks and the employee Raven she has great customer service skills I had a tumor removed from my eye and can only see out one eye and so people are short with me and mean in customer service in most places this lady was beyond amazing with holding things together and getting my drink for me after I described what I wanted she gave the perfect drink! Keep her on the team huge positive attitude and make the people busy with the drinks have a better attitude than to

Efficient mobile order service. Staff are friendly. The location is a double edged sword: on the one hand, it’s fairly easy to access. On the other hand, you’re smack downtown, and you’re going to find a fair amount of unhoused folks- maybe not directly in the establishment, but around the area. This may make some folks feel unsafe (women, for instance). So best to get in and out. However, there are courts and other government buildings around, so a good security presence. During two visits, I have found it to be fine. A good amount of seating, inside and out.

This Starbucks in Downtown Vegas really stand out amongst others! First off, the place was super clean and tidy. Everything felt fresh and organized. Second, the baristas went above and beyond with my order and their customer service. They greet every guest warmly. You can definitely tell the staff genuinely enjoys what they do. And lastly, my drink came out fast and tasted amazing. It’s clear this team takes pride in their work!

Stopped by a nearby Starbucks on a drive to a friends house today and even though the lobby was packed, the team kept things moving with a short wait time. Super impressed with how efficient and friendly they were. Plus, I got my Red Cup! Great experience overall.

Stopped by this Starbucks on my way to work and was impressed by how quickly I was served. Even though it was busy, the baristas handled everything with a smile,The team here goes above and beyond! The baristas are always cheerful and remember my regular order, which makes every visit feel personal. It’s clear they take pride in their work. Highly recommend this location for anyone looking for great coffee and friendly service.

My go to Starbucks. Over the last few months this location has been my go to. Whether I’m in a rush or I have a couple minutes to sit down and dine in. The staff is so friendly and accommodating. Today was a good example I had a mobile order and I forgot to change a couple things to the drink and being in a hurry they actually fixed my order very quickly. And this is why they are my go to Starbucks now. Awesome team

We come in regularly to get a ham & swiss baguette, and a dopio decaf in a venti cup w/ almond milk, and some variation of a fun flavored cold foam topping. The coffee is decent, I mean, it's Starbucks, and I'm the one who is ordering decaf. Would love to see a water filtered decaf someday, but for now it works. What I really want to comment on is the staff. And more than that, is the customers these staff are managing. There have been violent angry customers (literal attacks on customers and staff), fires lit, people doing drugs in the bathroom with regularity, messes left behind too disgusting to describe, and even a dead body was found last year. But these staff still come to work, day in and day out. Some even crossing the strike line, because they're so committed to a place that has refused to fix the broken security cameras, opened the store for longer hours to give more access to the problematic individuals mentioned before, and won't hire a security guard to be present to help lighten the stress load of an unstable and unsafe work environment. Cheers to these customer service representatives who are carrying compounded stress weight, deregulated nervous systems, and still come to work with a smile. These are the people we often overlook or treat poorly when our coffee is made wrong, or we can't use the bathroom because someone left bloody needles in the sink and they have to wait for sanitation to come clean. This is our Starbucks, and it will be as long as these staff are still willing to see it through. But, as soon as they've had enough, as soon as they realize they're being treated as part of a corporate machine that puts profits over people, and they all cycle out then we'll probably never step foot in a Starbucks again. So, 5 stars, because the humans working at this location deserve everything.

I do a lot of community outreach in this area and stopped in three different times to use the bathroom and order a coffee. The staff treated my team and I as if we were vagrants, and used a short and firm tone with "you need to order before getting the bathroom code" as I was making a coffee order. Not to mention on this third visit, my order was poorly prepared. This is NOT the Starbucks standard. Be better

Want your drink made right come here. Strong, bold, and worth your money. The staff is always so inviting and nice when I come to this location. I always get espresso to get my day going and just give me that kick of caffeine. My order is always perfect and had to take a picture to let others see they make sure your complete shots are in there. I ordered a dopio over ice with a few additives and it was perfect. Drive through was fast and glad I didn't want long since had an appointment to go to. Can't wait to come again to see how they do on my next favorite drink.

Great atmosphere and team. I felt very welcome and greeted the moment I walked in. Place was well kept and clean. One of the best Starbucks in the area.

Now this is an awesome Starbucks. I stopped by here a few times a week for a drink. Quick and friendly service while ordering at the Drive Thru. Everyone is so friendly. I go here instead of a closer one to my work all because of the service.

it's amazing. It's so good and Halloween time. I love their pumpkin spice latte. I just got it yesterday. It's amazing. There's some of their pink drink and a coffee. You have to go there just go grab a coffee. They have outdoor seating indoor seating and great. It's quiet there. It's like a library.

Visited this store while in town for EDC and loved them! I am also a partner and it was nice to visit a store that had such a great vibe and felt like i was chatting with my own coworkers :)) I did a drive-thru order twice and had great experiences both times. My drink was excellent (brown sugar cortado) and i was pleasantly surprised to find a store away from home that had nugget ice. Will make sure to add this to my places to go when I am in Vegas. Cheers!

The drinks here are nice! I like to get the hot chocolate or caramel frap! Would definitely go again!

Samantha !! is the best drive thru person ever !! I love her please keep her there all the time ! She always knows it's me and she knows my order already ! The environment is amazing in general and the food and drinks are always so bomb ! I come here almost every day LITERALLY and it's just always so welcoming !

I go to Starbucks everyday and I have never experienced bad customer service until today at 9:31 am The Hispanic lady (KATIE) was beyond rude and unprofessional. As I approached the drive thru window I gave her my phone to pay which I had over 200 points to redeem. I gave her my phone and after she scanned it, she quickly said you don't have any points with an attitude and then I said OK well I have 200 on here and she proceeded with responding I just said you don't have any points and I told her to scan the barcode and just charge my Starbucks card and she said you don't have a balance long story short instead of her telling me that she was having technical issues on her end she was being very rude and unprofessional. When I asked her for her manager, she proceeded to yell she needs a manager to draw the attention of the other employees I could not believe my ears or my eyes disgusting behavior, very unprofessional and ghetto! I will be escalating this to corporate someone like her should not be working in customer service. However Marco was very professional.

Always a pleasant experience at this Starbucks specifically. I really like the batistas..Very professional and friendly. Coffee is always hot and mixed well. I enjoy the breakfast but the coffee and teas are awesome. The drive thru and the indoor store is clean and I always want to be a product. Great job Starbucks and keep up the great work.

Staff is always friendly and the location is clean. But this is what you get ordering a Nitro cold brew. Half a cup of foam

after driving 4 1/2 hours from Cali... it's my gf's women time of the month & so we stopped here to get some drinks & for her to use the restroom. The restroom code is (0025). There was a Aussie couple in front of us in line asking 99 questions & so to not be rude i asked the barista guy for the restroom code for my gf so she could handle her stuff. & the guys was like sorry you have to buy something & i told him i am, my girl just needs to handle her stuff & he ignored me finally 8 mins later. Maybe not a lot of time for ppl to wait but when you gotta handle stuff as a girl that's forever. We get to the front so i asked the girl cashier for the code & she finally gave it to me. I asked how come even if they see im paying customer are they rude about that. Then the manager COCO ( who looked ratchet af, dress more professional) said codes are only for costumers first. They saw i was waiting in line and paying. To me it's just disrespectful & the restroom was DISGUSTING!

Not all Starbucks are the same... Especially this one in Downtown Las Vegas, Nevada... I had bookmarked this location of the popular coffee chain because of its unusual sign. My friends, Norm, Terri, and Joanna had written reviews and posted photos. That's how I learned about the uniqueness of this particular Starbucks. Located on the corner of Clark and Casino Center Boulevard, I spotted the tall, white sign right away! To the left, I was able to get the Stratosphere in the same photo with the iconic Starbucks sign! Anyway, my Starbucks app alerted me to a special - buy a Black Tea this weekend and get a Bonus of twenty Stars! Ok! I can do that! I ordered online, took some photos outside, walked in, and my order was ready! It was an easy process, especially because of the free parking and because I went at an off time (it wasn't busy). A few customers were quietly working on their laptops while others like me just ran in and ran out! Mission accomplished! Thanks to Starbucks for the clean, well air conditioned, spacious environment!

I have been visiting this Starbucks for over six years, and I've been placing orders here at least three to four times a month. Today, I stopped by for a cup of water and was informed that they no longer provide free water unless a purchase is made. I remember receiving free water not too long ago. When I inquired about when this policy was implemented, I was told it started in January. I believe this change is unfair, especially for a customer like me who frequents order from this location regularly. Sometimes, I just want water and ice not extra.

Drive-thru visit: Cashier greeted me on the speaker, line moved quickly. Ordered a dark roast coffee and Impossible Breakfast Sandwich. My coffee was great, but I think my sandwich spent a few too many seconds in the microwave as the bun was unevenly overcooked. Other than that, it tasted as expected. Outside of the store was clean and access to the drive-thru was quick and easy. Recommended.

Some Starbuck locations are different from others depending on the baristas. Stopped here for some Iced Green Tea last time i was here, because it was extremely hot outside. But, the drink was good, and it was sweetened just like i asked them. Decent location DOwntown, and i enjoyed it.

Although welcomed with a warm feeling; I would not give their barista skills up to par with the cooperation they work for, I had asked how far I can go with customizing coffee I was giving an "almost infinite" answer when I had asked for my espresso with 1/2 heavy cream,hot coffee,mocha and caramel swirls. When grabbing my order held within a medium sized hot cup; my order but was not even half way full (I'm new to posting so I will grab a photo next time) looking at my receipt blankly in utter shock. Any way I asked for what my girlfriend wanted instead and if I were to customize that order they would still get it wrong. If I were to pay this much I'd rather go behind the counter and make the order myself! Warm vibe, nice interior/layout, and very clean environment. But if I were to pay this much for a single order and it not even be made correctly not even a full cup! Like cmon it could be a whole wrong order but not even a full cup is outrageous! Any way ig for what I got it was alright 2/5 would not recommend

Poor customer service, very poorly made drinks. Beyond disappointed with my experience here today. Asked for an oat milk shaken espresso and got a completely different drink, burnt yet watered down.

This Starbucks with the cool Starbucks sign is a conveniently located Starbucks that I found near the children's discovery center. I dropped off my Aunty and my nephew at the center and wanted to get a Starbucks drink before going back to the center. There are other locations that look closer, but they are either in casinos or in the outlet mall--both of which require you to park in a garage, pay for parking etc. I just wanted a drink. So I like walking into Starbucks. Even at drive through locations, I opt to walk in. After finding a parking spot at this location, I tried to walk in and found that their "lobby" was closed. I was sad. I considered driving to a different Starbucks, but since I was already there, I went through the drive through. The guy taking my order was the same guy at the window when I pulled up to get my drink. He was nice and efficient. I got a frozen pineapple passion fruit lemonade. It was perfect since it is so damn hot outside. I'm glad I tried it. It's unfortunate that the lobby was closed and I wonder how often they close it. It would have been nice to enjoy my beverage inside with the air conditioning, but I sat in my car in the parking lot instead.... Pretty sad.

The service was fast just too fast. Blake rang it up I asked do you need my app he said sorry I rang it already. Good job Blake thanks for the customer service. The rest of the staff was friendly as for Blake he made sure he was counting the register and not paying attention to the customer. Oh well last time I come here.....ever.

I bought a coffee and a few pastries, so I decided to eat inside the cafe. Maybe 10 minutes later a male barista said " you need to get out" we are closed. I told ok I'm not done. He said you need to get out. I don't minute there's a way for you to talk to your customers. I haven't bought anything from Starbucks in years because I like Dutch bros better. They treat customers in a respectful way. Next time just tell a customer " we are closing soon id you're going to dine in" also be nice. The barista was the short chubby white guy with the glasses.

The food is delicious. Service is prompt and friendly. We had Randy to serve us and he makes sure we are doing good from time to time.

Great place with wonderful food and drinks. Personally I love this place. You can order onolicious drinks, snacks and drinks . Go there whenever you're in the near, you won't be disappointed.

I love Starbucks the other thing I love is the multiple things they feature on their menu. They have the best variety ever.

My two sisters, Bro in Law and I came here in April 2021 after a Las Vegas wedding for a 3rd cousin twice removed. We were hungry and thirsty and so were the nieces!! A quick Google and Yelp search led us to this new Starbucks location. The location was easy to find and staff was very friendly. Our order was pretty big but mostly Carmel Frappicinno's, lemonades for the girls, croissants for them and my Iced Green Tea with Guava (before they discontinued it sadly). The Starbucks Employee at the Drive Thru said everyone in the car looked stunning! He definitely earned his tip for sure. He had some small talk going on which my middle sister and I enjoyed and even the nieces chimed in as I had the windows rolled down as they love taking in the fresh air in cars. Overall, we liked this location, very consistent, good drinks we all left happy campers and feeling good! I recommend if you are in the area to stop by! One of the most Friendly Starbucks ever! And they are QUICK!

Two sets of hours. Store hours which are official and lobby hours which are unofficial. Wait what? Yes!!! You can show up on foot during the working hours and be turned away, just like it happened to me.

Good coffee, great service. But very dirty,especially outside its a disgrace. Needs to be cleaned up.

This is the worst location. They take forever to make any drinks and the whole time your waiting the employees are all over the place. Not sure if it's short staffed or they don't know how to stay in their designated areas and get the drinks out faster.

I'm CURRENTLY in the drive through & it is taking forever and a day & I am not exaggerating. I mean I've literally been in line for over 13 minutes just sitting here waiting for The woman in front of me to order. Ok I just realized that she hadn't ordered because she was told to "hold on" & now I'm being told the same thing. Jesus! It took 4 minutes just to take my order since I been in front of the order box. You think 4 minutes isn't a long time but it is when you're just waiting on the other person so take your order. And once I got done ordering, I still had to wait for the people in front of me to get their order and then myself . However, I looked inside of the window when I finally got to the front and I realized that it's a bunch of young kids working inside. And let me tell you this: they are moving like molasses!!!!! These young kids have absolutely no sense of urgency when doing their jobs they just lollygag around and talk to each other and play on their phones!!!!! I do not like this generation because they have no sense of urgency or work ethic ! Anyone under the age of 25 shouldn't even be allowed to work at Starbucks because it's a fast paced place with grown adults coming in to place their orders & need things made quickly so they can get back out the door and get back to their working lives!

burnt coffee flavor. bean way over roasted. always better to get the green tea. IMO

I'm a city bus driver city bus station is right across the street from this Starbucks I go in there all the time but I won't be going in there anymore because when the workers see me they know that I'm pressed for time so what does the lady at the register do she decides to pull out her phone and help a lady with her phone make a phone call to the office to see what everybody wants now mind you I'm on break I'm pressed for time so don't ever go to this Starbucks if you're on the lunch break or any kind of break because these people will take your sweet time she told me it takes 45 minutes to make a cup I was there a full 18 minutes and didn't even get my cup of coffee I had to leave so then I came back and then it still took him another 12 minutes to make my cup of coffee after she told me it takes 4 to 5 minutes for each cup and if you see the guy Julian start to make your copy you better believe you're going to be a good 15 minutes out before you even see your cup of coffee and then to top it all off I get the coffee and it tastes like straight crap I'll be calling the manager and get in a refund for sure

Can't understand why the parking lot is always full. No customers inside but the entire customer parking lot is full. Whoever is in charge of ordering food/hot items needs to be reevaluated, items are always out of stock. The items are available at all the other Starbucks but this one, leaving you an inventory ordering problem.

It doesn't really matter what Starbucks I put it for because it happens at all of them and I don't understand when I get coffee why is it lukewarm when I get it and then I add my cream and it's cold that's the worst in the morning when all you want is a hot cup of coffee

Stopped in for a quick cup of coffee and was amazed by super friendly staff! There's a nice outside patio with tables and chairs. Private, large parking lot. Clean bathrooms, you need to get a code from an employee. Clean place. Zero complaints. My dog enjoyed her pup cup too!

This is probably the most beautiful Starbucks that I've been to! We walked in to order since we had some time. We were greeted immediately & ordered our go to drinks. I get a vanilla sweet cream cold brew w/ sugar free vanilla & he got his caramel macchiato. Both drinks were spot on as they usually are! The baristas were kind & they seem to be having a lot of fun behind the counter which is great to see. I liked how they had a good selection of merchandise too.

Come here because it's close and convenient to work as I pass many other Starbucks. Today they were out of venti cups. No clue how that happens if they order accordingly. Now I have to make another stop to get a redbull.

Horrible beverages. Have tried multiple and keep coming back. What can I do? I enjoy Starbucks and am trying to keep this review going with word minimum.

So why this Starbucks??? Because of the Mid-Century structure of building which you do not see all the time at the other Starbucks. At the front of they have cute patio seatings with Umbrellas. A big Starbuck logo which you can take instagram worthy pictures. When we went inside they decided not to have people sit in due to Covid 19 but the furniture was very mid century chic and their lighting was very Art deco. What I love also is that they have a big neon light structure in the corner of the parking lot which is like an ode to Las Vegas neon lights and sign. Totally in love with this Starbucks!

They have a cool Strat sign outside in the parking lot which is a perfect place to take a selfie. They were just about to close the inside area and we made it just in time to order my 400pm iced coffee. The drive-thru option is open so you can use that if the indoor area is closed. My drink was made just right and without having to modify it.

Great service,good energy,Another great thing to know is that I noticed the manager would remind staff to sanitize and clean work stations... just wanted to add that for all the folks with "OCD" like myself...oh and it smells like fresh brewed coffee inside...5 helpin yelpin stars!!!

This review is really for the barista Felicity who happened to have the greatest attitude of all Starbucks baristas that we have encountered, and there has been many. As soon as we pulled up to the screen to place our order, her vibe was felt immediately when she took our order, it was cheerful, polite, and full of energy. When we got our order she spoke professionally but at the same time she made small talk with us, and our order was correct. I have seen bad reviews on here about this location and I doubt any were about her and if Starbucks hires more people like her I'm sure they wouldn't get anymore bad reviews at least when it comes to customer service. When in Vegas I will give this location off the strip another shot, and hopefully our experience will be as good as this time around. Plenty of parking outside.

Prompt service and my drink was made correctly. Also enjoyed the interior. Didn't understand why seating was roped off but one guy was allowed in it to set up camp with his computer and materials... I'd return.

Disappointed. It's a toss up whether you will get a friendly employee or one that leaves you standing at the pick up counter for over five minutes before acknowledging you. They also tend to serve hot drinks that aren't as full as they could be, nor as hot. It's unfortunate this is the only Starbucks around downtown Las Vegas.

Driving through DTLV a few weeks ago, I spied this new Starbucks and I made a mental note to stop here soon. After serving at the Rescue Mission last night, four of us came to try out the new place. Located at the corner of Clark, and Casino Center Boulevard, you first see the different sign with lights. Then you notice the modern design of the new outlet. There are a couple of notable buildings nearby--city hall, the Regional Justice Center, and the Clark County Detention Center. The good thing is the large amount of free parking. After taking a few photos outside, I moved in and ordered a venti black iced tea unsweetened. The two baristas on duty were pleasant and I had my drink from Gabe in short order. I walked to the west side of the building and sat at a high top table to enjoy my tea. My friends had other places to be so they went on their way after we said our goodbyes. I'm not often in DTLV but when I am I'll stop here for my Starbucks.

On first sight I marveled at their tall tower sign. If you weren't optimistic before, just look up at it ;) The cafe structure is really pretty with the lights. And add the rising sun backdrop makes it all the more a sight to see. Then look around the location it's in. They're in the race for modern architecture achievement. This time got to see the interior. Verrrrry pleasing use of materials. I'm not saying store products... I'm talking about the design and fixtures. It almost looks like there's an upstairs cafe seating lounge. Didn't see any accessible stairs though. But the sun that's allowed to shine light through those upstairs windows is very energy-wise efficient. The kids working there are awesome. Slap the back of my hand, didn't observe the boy's name. But how great he was to ask whether I wanted blonde espresso or dark espresso. Then even gave a mini-lesson as to "why" blonde beans would have MORE caffeine yet be on the sweeter side, because it's not roasted as long. (ding... light bulb). And upon leaving I hear "have a nice day!" How sweet are they? :)

Out of bran muffins and out of blueberry got a terrible ham and swiss panini. It was microwaved too much the sides were over cooked and the inside soggy. The woman over filled my coffee so bad it was about to spill i had to stop and open the car door and let some out i mean don't you teach people to not overfill and give it to someone in a car? Anyways, the drink was great and I learned once again - go to starbucks for drinks but not food :) thank you.

Even when requesting light ice, they generously fill the drinks with ice. Yet, if you point it out, they'll promptly correct it. Your Starbucks card is usable only when preloaded, with no additional features available.

Coffee is adequate. Bathroom was clean. Overpriced cappuccino . Seating was nice. Better coffee options out there.