Starbucks - Milano Durini

I enjoyed being able to use their WiFi setup to discuss business matters over vidocall. The registration for WiFi confused me, but it makes a lot of sense; order to get a code, connect and register, then use the code for Internet access so that you can activate your registration in under five minutes. After activation you should be able to access the Internet for a long time. Four stars, because I would have liked the option to get instructions for the WiFi, for example by making a document with a manual accessible from the registration page. If it's there I didn't notice.

This was by far the worst Starbucks I visited in all of France, Italy, and England during my six weeks in Europe. The attitude of the worker and manager was terrible. The cake I was served was hard as if it were old. The coffee was served in a to go cup despite me asking to drink it there, and it was barely warm. They forgot my cake and when I mentioned it to them, the barista argued with me asking me why I couldn’t wait one minute for my cake. Stay away from this bad service Starbucks.

The atmosphere is good. I brought my reusable cup (16 oz / 473ml) from Starbucks and ordered caffe latte grande. Got charged for 3.3 with discounted price and thought the price is higher than I thought. But at the same time i thought I might be wrong with the price. After leaving I checked my receipt again and found out they charged me the price for venti. How can a cup with the volume only for grande fit venti size? So in the end I felt I still got charged with the original grande price (normal price of grande without the discount of reusable cup). It’s frustrating to use the reusable cup and got charged the original price. It feels like getting scammed and discouraged me to use my own cup… I hope the clerk can be more aware of the cup size and charge the right price…

I usually enjoy Starbucks for its atmosphere and coffee, but this location completely ruined my visit. The staff were extremely rude and unprofessional — they seemed irritated when I asked simple questions about the menu, and their attitude made me feel unwelcome. Customer service should be a priority, especially in a place like Starbucks, but this was definitely not the case. I won’t be coming back to this branch again. Hopefully, management takes this seriously and improves staff training and attitude toward customers.

Very good coffee! Vast choice of desserts!!

Large and well-kept, professional and courteous staff. The venue is closed to car traffic due to the works on the subway, the access road to the restaurant is in a dead-end street until the end of the works, it can only be reached on foot. We were here on Saturday 12 August 2023 and despite the many tourists in the center and nearby, the place was not crowded, an oasis of cool and tranquility from the heat of these days. Excellent quality chocolate bread.

Great atmosphere, clean, and next to the fashion street. It’s Suitable for students and remote workers. Only problem is you can lack a space to sit and enjoy your coffee cause it’s always packed.

Coffee is ok. The method of connecting to WiFi is one of the worst in the world. You have to do a lot to register, enter email, enter passcode, then verify email within 5 minutes.