Starbucks

Great experience! The service here is always fast, friendly, and attentive. Perfect for a quick morning coffee or an afternoon pick me up, while staying at the resort. The baristas are efficient and kind, keeping the line moving even during busy hours. The drinks are consistently good, and it’s a convenient stop before heading out to the parks or meetings. A lovely little spot inside Caribe Royale!

I had a poor experience today regarding both drink quality and service. My wife's two-drink order was split up; the hot drink sat for over 5 minutes and went cold while I waited for the second one. When I tried to speak up over the loud noise of the shop to inquire about the missing drink, the barista accused me of yelling, despite other customers telling him I was not. The staff was dismissive of the fact that half the order was sitting there getting ruined. I am disappointed in the lack of professional communication and the poor timing of the order. This all occurred around 10:00 am. On Tuesday morning December 30 2025.

Friendly service. Mostly a carry away location being inside the resort hotel, but they do have a few tables. Drink and oatmeal came out quickly. It’s attached to the lobby area, but still able to be in the quiet and relaxed.

While waiting for an Uber, we went to grab a coffee. We moved forward to the till area, but the staff member at that till walked away. The cashier at the second till saw us waiting, ignored us, and instead served the customer who was behind us in line. After that, she called the next person behind us as well. Feeling unwelcome, we decided to leave, as it was clear our custom was not valued. Very disappointing service.

This is a new Starbucks location with a great atmosphere, located inside the Caribe Royale. As soon as you enter Starbucks all the employees are super friendly and very attentive… You can come and grab a coffee at this new location and also get a day pass to relax at the beautiful Caribe Royale pool!

The ladies at this location are amazing and went above and beyond to make sure my drink was taken care of and also that I was taken care of. I would drive out of my way to go to this location above every other location. 5 stars.

Came here ordered a venti americano extra shot , received a grande cup.told the barista nicely that I ordered a venti. He replied with “oh” grabbed it gave me my drink but it was super watered down, making me think that he didn’t add the extra shot or even the regular venti amount of shots.

The resort prides themselves on having this Starbucks on site with mobile ordering. I went to mobile order once to find them out of half of the items so I didn’t place an order. Two days later I placed an order and wasn’t told in the app until after I placed the order it was going to be a 47-50 minute wait. Fortunately I just went back to my room and came back, but my coworker was flying out and couldn’t get a coffee before leaving.

Don't advertise mobile ordering if it's not available! Wasted 1/2 hour waiting in line for a cup of coffee. One of the benefits of staying at the hotel was getting coffee on the go via mobile ordering.