Starbucks Coffee Company

I live this place !! Like always great coffee!! Great location!

Mannnn -.after reading the reviews, mine is going to be like a unicorn. My experience was wonderful. We did go at about 9pm. I was shocked at the number of people in line, but it didn’t bother me because I love Las Vegas and Ceasars Palace. Now - it did take a pretty minute to get my drink, but I was so excited to be in Vegas. . . I didn’t even care. One thing I can say, my Pink Drink was made perfectly with a lot of strawberries! The servers were friendly, and my time there was top notch.

I ordered an Americano but was charged for a Latte. I explained the details to the cashier who took my order, but they just made the drink into an Americano and handed it to me. There was no recognition of the price difference. It took more than 10 minutes for a manager to come and pay the difference using the system. Neither the manager nor the cashier said a word of apology. This is the worst Starbucks service in my life. The cashier with the black horn-rimmed glasses should reflect on his actions.

The worst Starbucks I've ever been to. The order was prepared in a different size. They didn't remake it for the speech, they just poured more into the cup and added heavy cream, it was disgusting. The staff is rude.

AVOID THIS LOCATION AND GET A COFFEE FROM GIADAS INSTEAD! This is the slowest Starbucks globally. The manager needs to be fired ASAP! Poor management skills and ill-trained staff. One register that works with a cashier that is clueless. Filthy floors! Three customers just left without get the their orders after waiting for 20 minutes.

If a sandwich is unavailable, it should be marked as out of stock during the payment process. Instead, they let me complete the payment and only gave me 2 out of the 3 sandwiches I ordered. I waited, but the last one never came. When I asked why, they told me it wasn’t available. Seriously, what am I supposed to do with that? They should have informed me earlier. All I got was a rude “Anything else?” attitude. Only when I asked again did they finally tell me to pick something else. Terrible service. Don’t go here.

Poor costume service. First, they gave me my drink with more water than flavor. Then, they didn’t put boba in my drink. The girls were very mean when I asked for a refund or replacement. PLEASE DONT COME TO THIS LOCATION. It has been the WOST experience ever.

I’ve been here before in the past, but it’s been awhile and I forgot what the pricing was here. A grande iced coffee is under $5 at any normal Starbucks, but here it’s almost double because of being located inside Caesars. That’s not the reason for this two star review though. The black girl was rude with me despite me only asking simple questions on how much a grand iced black coffee and grande cold brew were. Then she tells me they close in an hour when I tell her I’ll stop by a little later. But she tells me with a bit of attitude. The other comments about their customer service being unsatisfactory are spot on with what I just experienced. Stay away from this Starbucks!