kimberly mcintosh
Google
This is one of my favorite places to eat when we come to florence, South carolina. We made reservations for 4 on a friday night at seven pm
We arrived exactly on time, and we're seated within ten minutes.
Our friends joined us a couple of minutes later, and our server showed up promptly within five minutes. She had served us the last time the four of us were here, so we were excited that this was going to be a great experience based on our last. That would not be the case.
We placed our drink order for 4 margaritas. And ordered a pizza dip. About ten minutes later, our waitress brought us waters and biscuits. Another ten minutes later, the pizza dip arrived, but still no sign of margaritas.
When she brought the margaritas after a total of a 30-minute wait, we placed our dinner order. The boyfriend ordered surf and turf and opted for a dinner salad instead of the broccoli that comes with it, his best friend order the marinated ribeye and also replace the broccoli with a dinner salad, his wife ordered a grilled chicken salad, and I ordered the santa fe spicy chicken salad.
20 minutes later and without our server returning during that time, our food was brought to us except for 1 dinner salad. The gentleman who brought it accidentally gave my santa Fe chicken salad to our dinner guest, Donna, as I waited on what I thought was be my salad. Everyone began eating, and in a couple of moments, my salad was brought out.
The boys never received their dinner salads until they mentioned it after the entrees were delivered. Donna and I were halfway through our salads before she mentioned that hers was spicy, and I mentioned that mine was bland and we realized that we were given the wrong salads.
The restaurant was extremely crowded during the first hour we were there, and there was a large party of thirty or so that were sitting beside us, which slowed down the efficiency of the staff, and they were also one waitstaff shorthanded.
Although the service was less than stunning because of all the above mentioned the circumstances, the food was good. Our waitress, as always, was just lovely, and it won't deter us from coming back. I will, however, consider not coming on the busiest night during the busiest time.