Casey F.
Yelp
My friends and I were going to a local playhouse later on that evening, and were looking for somewhere to have Dinner beforehand, and decided to check out this restaurant. We liked the items on the menu and wanted to give it a try.
This restaurant unfortunately does not take reservations, but I saw that they had a Yelp wait list, so I put myself on there and made the 40 minute drive over to the restaurant. When we arrived, thankfully there wasn't anyone really in the restaurant yet. I told the hostesses (around three of them behind the counter) that I put myself on the waitlist, but that I guess it isn't really necessary since there's no one here. The hostesses just stared at me blankly for a few seconds, and then one of them said "....We don't have a waitlist..." And I said "Oh, okay... I saw it on Yelp, so I wasn't sure." They didn't say anything in return. I shrugged my shoulders and then asked for a table for four. Our two friends were running about 20 minutes behind, so I told them they will be joining us later (which was fine).
I appreciate that this restaurant has either standard tables, the bar, or high top tables (no booths). We got seated at a standard table a little secluded from the other tables (near the big screen projection/tv) which I liked.
When we got seated, I saw that there were a lot of employees standing around, but no one came up to us to help/assist us. Again, there was only one other group of people sitting two tables away from us, other than that, there were no customers. We were sitting at the table for around 15 minutes before someone finally came up and asked if we had been helped yet. We said no, and the girl warned us by saying "Just wanted to let you know, this isn't my usual table, and a lot of servers have called out today. In addition, it's the Kentucky Derby, so if I end up being too busy, just let me know and myself or my manager will come around to help." I appreciated the heads up, but was nervous since we had a tight schedule with our show later on that evening.
In terms of location/ambience: The restaurant is right next to the Septa train station which is really cool. The outside is cute, and also has an outdoor area to sit. In addition, the inside is really big and has huge ceilings which is nice!
We ordered a lot of items: Guinness, two Mango Madness, two Mint Juleps, Blueberry Mule, Mozzarella Sticks, Falafel, a cup of Dirt dessert, Buffalo Mac and Cheese, Philly Cheesesteak, Crispy Asian Chicken Wrap, and the STH Burger. I loved that for a small upcharge, you can upgrade your fries to either onion rings, tater tots, sweet potato fries or a side salad. My one friend and I opted for the tater tots (which were delicious). Our server even asked us if we wanted dipping sauces for them! All of the food was delicious and we enjoyed our meals! Our waitress tried to check in on us for the most part, but there were times she forgot our dipping sauces, or forgot that we had ordered a drink and she had to go back to get it. (It probably is because we weren't her usual table, so I get it).
The bathroom is located all the way at the back of the restaurant (you have to walk through the private room in the back - most likely used for small parties) in order to get there. If I was hosting a party, I wouldn't want random strangers walking through the party constantly (unless maybe there's another bathroom I am unaware of). The stalls were nice with large doors.
All in all, I would probably revisit this restaurant whenever I'm in the area. The service in general was just a little disappointing. Food was great though!