Louise W.
Google
Update: The manager contacted me to discuss what had happened. He understood my reaction and situation. He appologised in depth and expressed his regret for this incident. He went above and beyond and I'm immensely grateful for that. I will definitely be a returning customer.
The food was insane. Mouthwatering explosion of flavor and great to have after drinking. I ordered on JustEat, and the app told me the couriers/drivers were private to the venue, and may not get my delivery instructions. I then called Stax's directly to give my delivery instructions to them along with the information JustEat had given me, the driver was then beyond incompetent with the instructions. The driver acted and delivered my order in a less effective way than JustEat had even memtioned. He acted in such a way, and possessed the most (un)common sense of this day and age people have, whilst arriving at my addres than a human can have. The driver did understand my reaction and emotion, as he was then beyond apologetic when I mentioned all facts. However, this does not change the situation I was in or that he'd caused with his incompetence. I hate giving reviews that are less than 3 stars (at least), but cannot stress enough the level of outrage and discomfort he and Stax's caused. I am incredibly sorry for this review, but I needed to make sure you are aware of the situation and try to improve the above issues in order to prevent any further reviews such as mine.