Steak 'n Shake

I tried the burger and fries. The burger came it was piping hot and in my opinion it was one of the best burger I had had in a long time. Luckily, I was able to be in a position to play a show at this venue and later in the evening, I went back and I had a steak Frank. The steak Frank was warm when it came and it tasted very well. I really enjoyed my time here.

Pay 6 dollars for this chili not even half full ! Totally rip off! The taste even more worse than I expected feel like you open a Costco chili can add more water and salt! That’s what you get….

If you're going to go to Steak N Shake in Las Vegas this is the one to go to. The staff is super friendly and kind. The food has always been fast and extremely on point. I know I can always come here and have a great experience. Wether it was a year ago or now it's still top notch.

I have eaten here several times in the last couple months and I must say, the burgers were spot on. I ordered my food and received my order hot and tasty within 8 minutes. Shakes are thick and delicious. I will be back.

I am an avid burger fan and Steak ‘n Shake fan but this service was terrible. My family ordered 7 orders of fries and 90% of the fries were freaking cold. I am extremely disappointed with the service and quality of the food. We spoke out to a worker and they said they would take care of it, but they did absolutely nothing. Do better. I am a tourist and I usually don’t write negative reviews, but I hope to warn other helpless tourists from doing the same thing and ordering steak ‘n shake

The food was excellent and the staff was very nice. The place was clean. My biggest complaint was it took 35 mins to get a milkshake. Got and ate our food that was hot and fresh in 10 mins, but then still waited around for another 40 mins for a milkshake, and the place had maybe 5 small families in it the whole time so not sure what the issue was. We weren't the only ones waiting for them either, and the lady said she was helping because they were so backed up in shakes. Literally had to ask twice before they even made our shakes as you can see them thru the glass.

The pictures from the business site are nothing like what you receive. I was pretty excited about trying the food at this place. The restaurant looks relatively nice but much slower than it should be, music videos playing and seemed pretty clean too. The staff seemed unhappy there, I ordered a #1 and after tax 1.17 the 13.99 burger, fries and drink for over 18.00 including tip (where I ended up clearing my table). There are no waiters or cleaners, only people that bring out food or take your order. The rest of the time, this staff is off talking or day dreaming. I had to take two bites of my sandwich to find the meat or what was supposed to be steak. It was more like two silver dollar sized burnt pieces of what might have been 90%fat and 10 beef 1/8 lb patty. The ketchup packets look huge compared to this burger. Never eating here again! Company needs to be criminally charged for the false size misrepresentation of their sandwiches.

This place is a poor representation of Steak n Shake. First the order took well over 30 mins and the restaurant was empty. They missed the fried onions on my jalepeno burger. The chili spaghetti was so dry with rubbery cheese. The hot dog was so salty I couldn't eat it. The fries were hard and crunchy. And on top of all of this our food was cold. I expected better. I AM NEVER SPENDING MY MONEY AT STEAK N SHAKE EVER AGAIN.

I've never been to a Steak N Shake and we happen to be walking thru the area. Restaurant was clean. The burgers were excellent. The bread was nice and fresh. They have a very simple menu, so there isn't much variety here. But the food was great.

My Fiancée and I were staying at the Desert Rose Resort just next door, and came back a little after midnight and were hungry for something good. We walked over to the Oyo casino, knowing they had food and so glad we did! The staff provided friendly customer service, even into the early hours! The food, as this was our first time, was delicious! The place was decorated very cool! In the area, definitely give this place a try for eats!!!

I'm from LA and I was looking for some good cooked food and they did not fail. The food was sooooo good and filling after a long day on strip. Dakotay was helpful and polite at counter and the manger as well he recommended the Reeses Shake and it was delicious. Wish they had these back in LA!

No garlic butter. No garlic burger; no garlic anywhere in this location. Don't get excited about having one in the town you're visiting like I did

Why is this Steak N Shake different? I am so confused. I have been to another at South Point and they have a better menu than the one at OYO. The one at OYO feels a little depressing. They only have burgers and shakes on their menu. The burgers and shakes are awesome, but there are a few things that you do not get, such as tomatoes. I think that this restaurant could be better if there were more things on the menu...like maybe chicken sandwich or chili? There really isn't much to offer. I think I would come here over other places such as maybe Red Robin or In and Out. This is only if I want a good burger and shake.

Please please please let this be a warning to anyone considering this location! DONT GO. We first ordered a Dine in order, we saw there was a mistake on the milkshake order on our receipt. Ok honest mistake from cashier guy that's ok! we got that fixed we got that remade great! We also ordered a ToGo order at 12:40. We got our burgers and fries. The burger didn't come with lettuce like it was specified to had added on, that's okay ! Can we get it on the side so I can just add it inside! Okay sweet. Oh we noticed the other customers got their order and we didn't recieved our second, were the only customers. maybe they're taking a little longer but let's make sure. The lady with no name on her birth certificate apparently; accused us of lying. Said"No" we did in fact recieved it she walked over to check our tables because we just had to be mischief teenagers! There's no other option! Apparently... Ohhh right we weren't, we genuinely didn't get our order. Okay 1:45 we got our second order but we didn't get our second fries and our burger was incorrectly made. Innocent mistake again it's okay it's 2:00. Thank you for our order but we're still missing a fry. I understand it's an hour past closing! We really wanted to leave aswell! I know you don't wanna pay your workers overtime! But if u had resolved it kindly, with just a littleeee bit of understanding. We would be more than a happy to work alongside you. We understand I also work in a place where it's just burgers and fries, burger and fries. That is all it is. They sushed us away, ignored us. Refuses to help us. Refused to listen to anything besides their "we need the reciept" after a worker confirmed throwing away the reciept. We can tell as outsiders how Toxic the workplace environment is ; when ur workers are apologizing for the managers behavior. Having their head down like dogs because embarrassing behaviors from their manager. Whom will clearly yell at them if they tried to help us. I do not blame cashier or kitchen. I blame The lady in the front with braids working counter and the upper manager. Not to mention we never got that fry... You need buisness to thrive not just surviving on a thred Shame on Kaela. Kaela. Learn a few things literally from any other restaurant!!!! Pleaseeeee i'm begging you. Customer service is not that hard at all ! I promise you !!

Came here with the family on a Friday night to check out Steak and Shake for the first time. Place was empty with only 1 other table taken. Burgers were very similar to shake shack. Both burger and Fries were good. Service was quick. Would definitely return.

absolutely awful. service was not good, cashier was rude. we tried to order a grilled cheese and they said it was too ambitious.... what. food overall did not taste good.

Fake Steak 'n Shake only thing that is similar is the fries rude guy :( two thumbs down

Okay so I was staying here at the Oyo Hotel because I'm here on business solo. I'm normally a vegetarian but I thought you know what I'm going to go ahead and get a burger. I got a double with fries and took it back to my room. I am not picky and I understand that all take out food and restaurant food is going to be heavily salted. People like that and so that's what restaurants do. But honestly, the amount of salt in the meat Patty on this thing was absolutely astonishing. It wasn't just salty it was like I am poisoning myself if I take one more bite salty. I would take a bite anf my whole mouth would like pucker. Absolutely ridiculous. Think of taking a teaspoon of pure salt sticking it in your mouth that was the feeling I had with each bite. Now I'm kind of worried but I have to go have a few meetings tomorrow on business and I'm going to be all puffy and Bloated from that amount of salt.

We went at 3:10 and every single worker went on lunch which I feel like is completely unacceptable especially for being inside of a casino and if you are going to close the world restaurant at least account for it on your times on the website and on google