Tiffany D.
Yelp
Our experience at Stephanie's is the poster child for how poor service can ruin your entire meal.
The food was decent: I had the fried chicken, ribs, mac & cheese, collards, and cornbread. Nothing was spectacular, but I have no complaints on the food front.
Now let's talk experience. There was about a 30-min wait when we arrived; no big deal. Once seated, we were rushed from start to not-yet-finished. Our server had a but of an attitude, which we were willing to chalk it up to her having a long day and being tired because that's what she told us. She hovered over us and wanted us to give our drink, appetizer, dinner, and dessert orders as soon as we sat down. Our food arrived and was immediately accompanied by the check. Then our server disappeared. Well she didn't disappear exactly; we could see her behind the counter, making herself busy, ignoring our attempts to get her attention when we needed things. Our dessert came packed and wrapped up in to-go containers that we didn't ask for; we were clearly dining in. It wasn't until we were completely fed up and frustrated by our experience and questioned a staff member, that we were informed that the dining room was closed. We had technically been seated after closing time, but nobody informed us. Instead, we received terrible, rushed service with no explanation. Inexcusable; we won't be back.