Jason V.
Yelp
While the food was great overall, despite a flub in the ordering process (entirely our fault), the service is what drove down our experience today. We had to wait about 20 to 30 minutes for a table, because we had a larger-than-usual party of five and ended up being seated outside in the shade, where it was a little bit too cold to dine without it sweater (again, my fault). The wait wasn't the problem; our five-person party made it difficult to accommodate us, as the number of booths inside are limited, and no one seemed to be in much of a hurry to head back out into the cold.
Colder than the weather, though, was our server. Just generally aloof, and somewhat impersonal, without being offensively so. He just seemed like he'd rather not have been at work that day, and most of his answers were short and curt. Adding to our frustration was the 10+ minutes it took for someone (another server, quite possibly the manager) to come and take our food order. Our initial server had disappeared after taking our drink orders and delivering them, never once asking if we were ready to order our entrées. Trust me, we had *plenty* of time to figure it out while waiting in line.
Once everything arrived (in a reasonable amount of time), most of us ended up pretty happy. One member of our party had neglected to say the words "Tres Leches" when she ordered her three-stack of "Mancakes", and ended up a disappointed that her order was nothing more than an (absurdly-large) plate of buttermilk pancakes, but she realized the fault was hers alone. Our server, who had returned by this point, offered to grab some of the components that could help approximate a conversion to "Tres Leches", only to return shortly after that they were actually out of said components. Double bummer.
I forsook brunch altogether and ordered the Reuben, at the recommendation of our second server/manager(?). My wife, having spotted something called the "Morning Star Breakfast Bowl" on their online menu, but was missing from the printed copy, inquired about it, and was happy to learn that it was available. I very much enjoyed my Reuben, although I wouldn't say it had any particularly distinguishing or stand-out features; you know what you're getting with this one. The pastrami was shredded and contained just the right about of moisture. My wife's breakfast bowl was light and slightly earthy, due to the presence of the bell peppers, I believe, and enjoyable and heartily sized. Around the rest of the table, orders of biscuits and gravy, and chicken fried steak were enjoyed and ravaged, leaving no leftovers to take home...other than a colossal stack of flapjacks soaked in disappointment.
Ironically, the friend in our group who had raved and recommended the Stepping Stone to us was the one whose order ended up being a disappointment. She felt bad on our behalf, but other than the less than impressive service, most of the other negative aspects of our experience were out of their control. We probably won't be rushing back here again, but my wife and I, from a personal perspective, had little to complain about, comparatively. Your mileage may vary.