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I discovered Steps by chance while waiting to check in at a nearby place and ended up coming four times during my stay in Bangkok.
Steps isn’t just a coffee shop; it’s a community space with a strong focus on inclusion. As a neurodivergent and trans person myself, I was genuinely moved by how thoughtful the environment felt. The staff were kind and lovely with my service dog and I, which makes such a difference.
Steps runs a vocational training programme for neurodivergent people. The food, cakes, and coffee taste very good. They’re also very proactive about food allergies and intolerances — they ask about them when taking your order, rather than waiting for the customer to bring it up. That simple gesture lifts a huge burden from those of us who are used to having to justify or explain our needs, often feeling like a nuisance. Here, it’s clear that different needs are expected and accommodated without hesitation.
The space itself is cosy — coloured pencils and books (in Thai, English, and bilingual), a pegboard full of warm post-it notes from customers, and thoughtful info on the menu.
Steps is a rare gem, and I highly recommend it to anyone who values kindness, inclusion, and a rainbow cake.