Craig K.
Yelp
Oh boy, buckle your seat-belts and grab the popcorn because this is going to be good (I'm also going to tally up every issue I found with this place)
Firstly, I want to point out that I came here with my Father because he received a $100 gift certificate from a good friend of the owner. Wouldn't have ventured out off the island for this but hey, what the heck basically a free meal.
Anyways, my dad and I drove out parked and were seated outside (was a nice day out so why not!). However, we were seated to an empty table, not that if of a dead not like we're eating right away. We get the menus and order (grilled Octopus app, Scallops app, Rib-Eye bone in 18oz rare and pan seared tuna main) right off the bat that's a $100 plus meal for only two, anywhere else the server assigned to your table would want to be as quick and efficient as possible so they could get the biggest tip possible.
We order and wait 5 minutes for and the bread basket, notice how I only say bread basket and not anything else*
Secondly, we still hadn't gotten cutlery, napkins, water or bread plate*. If you seat guests and an empty table this should be your first priority before you even bring out something like a bread basket, bread isn't a priority but cutlery and napkins are!
We waited about 20 for the appetizers which is long but at $18 each I doubt the kitchen can pump them out crazy quick so not complaining about that. Our Waitress brings us the appetizers (still no cutlery) before she leaves we asked her if she noticed anything missing on the table. Dumbfounded, she says she doesn't notice anything missing until my dad points out that all we have is a bread basket, no cutlery, napkins or water. She runs off for 3 minutes to get the cutlery and napkins and then another 5 for the water*.
The appetizers themselves? They weren't too bad the octopus was the better of the two, well cooked and served with julienned red onion, micro greens capers and diced tomato. Pretty good but not $18 good. The scallops were pan seared and plated on spinach and a pretty good quality olive oil. However the flavour from the scallops weren't there (they were probably frozen ones).
Then, the mains... We waited 30 minutes for the wrong meals. My dad was given a pasta dish and I was given a filet mignon. We told the server right away that this was not ours, he apologized and went to give it to the right table. We waited another 25 minutes for our mains. Once they did arrive our original waitress put them down quickly and was about to rush away (this is a big no-no for any steakhouse, you wait till the customer cuts through the centre of their steak to check if it is cooked to their liking)*. Luckily it looked rare.
Upon closer inspection the centre was rare, but there was a good border of 0.25cm-0.5cm of well done meat on a steak that should be cooked rare. It looked as if the new guy with no grilling experience did the cooking*. The steak was also pretty tough not too enjoyable and it wasn't seasoned properly, it was covered in steak spice and completed masks whatever flavour the meat had (it was also supposed to be dry ages)*. Whatever good nuty, funky flavour that could've been there from the dry aging process was lost to the spice. All it needed was some salt and pepper, nothing else.
The Tuna was mediocre, the sesame seeds that coated the tuna were all burnt and ruined the taste of the tuna*, it was a shame because it had a nice thin sear on it. Also for a main, the slices were very small, about 1-2cm in thickness and there was only 6 of them*.
We were so turned off by the whole experience so far that we decided to skip on coffee and dessert for save ourselves from further disappointment and long wait times.
All in all this place is a joke of a steakhouse and the staff need some urgent training to learn how to properly serve customers and cook dishes.
The damage? For one meal for two with no wine it came to $124 after tax. There were a total of 7 major issues during the course of our dinner. Really not impressed and very glad we had the gift certificate because there's no way that meal was worth $124